Windows update will not complete - constantly scanning for updates

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  1. Posts : 19
    Windows 7 professional 64-bitn SP1
    Thread Starter
       #31

    Regarding this suggestion:

    Confirm your windows update setting are Excluding Recommended updates being installed the same way as Important updates.

    Set to install automatically
    This is the new client update or at least good enough to manually install if it does not exist already,
    https://support.microsoft.com/en-us/kb/3135445

    Click Start and type in the search box
    services
    Click on the suggestion or the enter key,
    Make sure these services are running and on automatic,
    Background intelligent transfer services
    Cryptographic
    Windows installer
    Windows update

    Actually here is the newest update client
    https://support.microsoft.com/en-us/kb/3138612
    I checked the listed services and discovered that the Background intelligent transfer service was not running, so changed it to automatic and started it. I'm assuming I should be trying to install the 3135445 updater because that is the 64-bit version. it looks like 3138612 is for 32-bit.
      My Computer


  2. Posts : 7,108
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #32

    safe mode


    Hi Witchhazel,

    It wont work coz you used the CD.

    Its not very clear on my part

    The CD command tells the comp to move to the "c" directory, safe boot starts in "x".

    Roy
      My Computer


  3. Posts : 19
    Windows 7 professional 64-bitn SP1
    Thread Starter
       #33

    I did change from x: to c: before proceeding.
    How do I get to system recovery options without using DVD?
    Even earlier when I had not booted from DVD I have never been able to find a pending.xml file anywhere on my hard drive
      My Computer


  4. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #34

    All the update clients have both versions
    Actually there is 4- all x86/ all x64 and a couple other ones
    Windows update will not complete - constantly scanning for updates-update-cl.jpg
      My Computer


  5. Posts : 19
    Windows 7 professional 64-bitn SP1
    Thread Starter
       #35

    Since all suggestions have lead me to dead ends, I am finally giving up and doing a complete reinstall of Windows 7.
    Thanks everyone for taking the time to try to help, but I've got to move on.
      My Computer


  6. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #36

    Hi,
    All I can say is make sure you have the latest Net framework 4.6.1 installed do it manually
    https://www.microsoft.com/en-us/down....aspx?id=49982

    And the most recent update client
    https://support.microsoft.com/en-us/kb/3138612

    If you do end up clean installing I'd read this it doesn't get better,
    It is planned by M$
    WINDOWS UPDATES ISSUES
    Sticking with Windows 7? The forecast calls for pain | ZDNet

    Although I did find a process that does work very well
    Before you start download KB3083710 and KB3102810 in advance, and store them on a flash drive
    Start and complete the install without an internet connection
    Immediately after install is complete
    Manually install KB3083710 and restart.
    Manually install KB3102810 and restart.
    Change your windows update settings I used Check for updates but let me decide when to download and install
    Unchecked Give me recommended updates the same....

    Restore the Internet connection and Activate windows
    Then launch Windows Update search
    After about 5-10 minutes you should have plenty of updates to download and install.

    Another thing is if you see this update make sure it is not installed with any other updates
    It needs to be installed all by it's self
    It was not uncheck automatically which caused many others to fail to install
    https://support.microsoft.com/en-us/kb/3020369

    I would also install manually net framework 4.6.1
    https://www.microsoft.com/en-us/down....aspx?id=49982
      My Computer


 
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