Windows update will not complete - constantly scanning for updates

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  1. Posts : 19
    Windows 7 professional 64-bitn SP1
    Thread Starter
       #21

    Ok. Thanks for all of your help and for sticking with this. I did run CCleaner early on. Not sure if I need to run it again. I will try your latest list of instructions but I noticed earlier that there is no file named Pending.xml in the winsxs folder you mentioned, but there is a temp folder with a bunch of other .xml files. Is pending.xml a hidden file? I am logged in as administrator btw. Thanks again
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #22

    torchwood said:
    Hi Witchhazel,

    That only works for W7 >> SP1<<, you need this one, scroll down till you see the big blue download button.
    (read the instructions as well)
    https://support.microsoft.com/en-us/kb/949104

    Roy
    It kind of escapes me what os you believe the op has installed ?
    Not win-7 pro sp1 ?
    Seems the only question is which download was attempted x64 or x86 ?
      My Computer


  3. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #23

    Ooops


    @Thrashzone,
    My bad, just went and had a look at the pre-requistes, ASSUMED the correct version had been run.

    Roy
      My Computer


  4. Posts : 19
    Windows 7 professional 64-bitn SP1
    Thread Starter
       #24

    I attempted KB 3135445 originally then when KB3138612 came out, I attempted it. But both resulted in a message that said the update was not applicable. I do have windows 7 64bit SP1, according to my computer properties.
      My Computer


  5. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #25

    Some thing is saying it's not most likely a corrupt updates store or what ever the term is
    https://support.microsoft.com/en-us/...?wa=wsignin1.0

    Troubleshoot problems with installing updates - Windows Help
      My Computer


  6. Posts : 19
    Windows 7 professional 64-bitn SP1
    Thread Starter
       #26

    I ran that fix-it early-on, but it didn't help.
      My Computer


  7. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #27

    ThrashZone said:
    Hi,
    Confirm your windows update setting are Excluding Recommended updates being installed the same way as Important updates.

    Set to install automatically
    This is the new client update or at least good enough to manually install if it does not exist already,
    https://support.microsoft.com/en-us/kb/3135445

    Click Start and type in the search box
    services
    Click on the suggestion or the enter key,
    Make sure these services are running and on automatic,
    Background intelligent transfer services
    Cryptographic
    Windows installer
    Windows update


    Actually here is the newest update client
    https://support.microsoft.com/en-us/kb/3138612
    All the services running and on auto.. that I show here ?
      My Computer


  8. Posts : 19
    Windows 7 professional 64-bitn SP1
    Thread Starter
       #28

    They were when I checked at one point, but it is probably worth checking again. I've tried so many things, some of them very late at night- I should make sure the services are running properly
      My Computer


  9. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #29

    Yes most importantly on startup or restart.
      My Computer


  10. Posts : 19
    Windows 7 professional 64-bitn SP1
    Thread Starter
       #30

    Striking Out Again


    I booted from the original Windows 7 Pro 64-bit dvd and did the following:
    On the System Recovery Options page, click Command Prompt.
    Type cd C:\windows\winsxs, and then press ENTER.
    Type ren pending.xml pending.old, and then press ENTER.
    Type regedit, and then press ENTER.
    Select HKEY_LOCAL_MACHINE.
    On the File menu, click Load Hive.
    Locate the following folder:
    C:\windows\system32\config\components
    When you are prompted for a name, type Offline_Components.
    In Registry Editor, locate and then delete the following registry
    subkey:
    HLKM\Offline Components\AdvancedInstallersNeedResolving
    HKLM\Offline Components\PendingXmlIdentifier
    Exit Registry Editor:
    At the command prompt, type exit to exit Registry Editor.
    Press ENTER.
    Restart System
    But unfortunately, it could not find any file named pending.xml and could not find any registry entries when searching on "Advanced Installer" or "PendingXML"
      My Computer


 
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