"not genuine windows" message keeps appearing

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  1. Posts : 8
    windows 7 home premium 64 bit
       #1

    "not genuine windows" message keeps appearing


    Approx 10 weeks ago I upgraded the hard drive on my laptop. in doing the upgrade, I used a cloning software program in hopes that all would be copied over to the new drive successfully, but apparently not.
    I have tried to reslove online per the windows activation technologies error message and have had zero success. anyway,I've run the mga program and will appreciate any help you can give me to help me get my oem machine in MS good graces again. Here is the data:

    Code:
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
    Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
    Windows Product ID: 00359-OEM-8992687-00007
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {2B41FACC-E2C9-412C-8F19-46F4FCBAFFCA}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.151019-1254
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard Edition 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\owner\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.19061], Hr = 0x800b0100
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2B41FACC-E2C9-412C-8F19-46F4FCBAFFCA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-1495455123-425448887-4059553890</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.        </Manufacturer><Model>K60IJ               </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>203    </Version><SMBIOSVersion major="2" minor="5"/><Date>20090826000000.000000+000</Date></BIOS><HWID>CEC23907018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>B2704D2A8DD6066</Val><Hash>D5hhCMvAO/LQUvYLs2QeJC3VYFQ=</Hash><Pid>70141-051-8501293-56987</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800007-02-1033-7600.0000-2092009
    Installation ID: 089810778311418700309870013020671226804374023755732136
    Processor Certificate URL: SpcService Web Service
    Machine Certificate URL: RacService Web Service
    Use License URL: UseLicenseService Web Service
    Product Key Certificate URL: PkcService Web Service
    Partial Product Key: 9YQTR
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 3/8/2016 4:08:01 PM
    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x000000000001EFF0
    Event Time Stamp: 3:1:2016 17:14
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppobjs.dll
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%\system32\sppwinob.dll
    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Tampered File: %systemroot%\system32\drivers\spsys.sys
    
    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEA6GEQT2yA0jNOo4aJlAmeg4JsUPfaskbK
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   082609  APIC1043
      FACP   082609  FACP1043
      DBGP   082609  DBGP1043
      HPET   082609  OEMHPET 
      BOOT   082609  BOOT1043
      MCFG   082609  OEMMCFG 
      SLIC   _ASUS_  Notebook
      ECDT   082609  OEMECDT 
      OEMB   082609  OEMB1043
      GSCI   082609  GMCHSCI 
      SSDT   PmRef  CpuPm
      My Computer


  2. Posts : 7,103
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi Gwiskers,
    Believe your problem is caused by your intel rapid set drivers,
    Please download the latest drivers from here
    https://downloadcenter.intel.com/download/20768

    After you've installed rerun the report it should be a lot smaller, (repost it thanks)
    All the file mismatches and tampered files will have gone and you'll be good to go.

    Roy
      My Computer


  3. Posts : 8
    windows 7 home premium 64 bit
    Thread Starter
       #3

    Thanks Torchwood
    I've tried updating the drivers from Intel, and get an error which says my platform is not supported. I really don't understand that...my laptop seems to meet all the equipment qualifactions. I could post the whole intelRST.log file if it would help but the following section of the file seems to say what the problem is, but I really don't understand the code at all:

    Code:
    2016:03:10 11:26:02:339:   Scanning x64\iaStorAC.inf (Name: RAID64, Version: 12.5.0.1066)
    2016:03:10 11:26:02:348:     Section with the best match: INTEL.NTamd64.5.2
    2016:03:10 11:26:02:358:       Device: PCI\VEN_8086&DEV_2822&CC_0104 (Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller)
    2016:03:10 11:26:02:367:       Device: PCI\VEN_8086&DEV_282A&CC_0104 (Intel(R) Mobile Express Chipset SATA RAID Controller)
    2016:03:10 11:26:02:376:     MUP OS bits: 0x36D50
    2016:03:10 11:26:02:387: E Win32 exception occurred!!
    2016:03:10 11:26:02:397:     Error code: 0x4E24 (20004)
    2016:03:10 11:26:02:548:     Error text: ''
    2016:03:10 11:26:02:635:     Extended error text: 'Error in device matching'
    2016:03:10 11:26:02:698:     Debug info: 'Setup.cpp (156)'
    2016:03:10 11:26:02:828:   Showing dialog: FINISH
    2016:03:10 11:30:12:399:   Dumping properties (21 total)
    2016:03:10 11:30:12:409:     RST_SERVICE=1
    2016:03:10 11:30:12:419:     RST_UI=1
    2016:03:10 11:30:12:429:     RST_TRAY=1
    2016:03:10 11:30:12:443:     IIF_HASICC=0
    2016:03:10 11:30:12:452:     IIF_LOGFOLDER=C:\Users\owner\Intel\Logs
    2016:03:10 11:30:12:462:     IIF_SETUPVERSION=2.0.34.0
    2016:03:10 11:30:12:473:     IIF_PACKAGEVERSION=12.5.0.1066
    2016:03:10 11:30:12:483:     IIF_SETUPPATH=C:\Users\owner\Downloads
    2016:03:10 11:30:12:492:     IIF_CACHELOC=C:\ProgramData\Intel\Package Cache\{409CB30E-E457-4008-9B1A-ED1B9EA21140}
    2016:03:10 11:30:12:502:     IIF_OS=6.1
    2016:03:10 11:30:12:512:     IIF_OSSERVICEPACK=1
    2016:03:10 11:30:12:528:     IIF_IS64=1
    2016:03:10 11:30:12:544:     IIF_NET20=1
    2016:03:10 11:30:12:558:     IIF_NET30=1
    2016:03:10 11:30:12:567:     IIF_NET35=1
    2016:03:10 11:30:12:577:     IIF_NET40CLIENT=1
    2016:03:10 11:30:12:586:     IIF_NET40FULL=1
    2016:03:10 11:30:12:596:     IIF_NET45CLIENT=1
    2016:03:10 11:30:12:605:     IIF_NET45FULL=1
    2016:03:10 11:30:12:615:     IIF_INSTALLFOLDER=C:\Program Files\Intel\Intel(R) Rapid Storage Technology
    2016:03:10 11:30:12:624:     IIF_SETUPMODE=INSTALL
    2016:03:10 11:30:12:636:   Exit code: 1603
    2016:03:10 11:30:12:655:   >>> Log End
      My Computer


  4. Posts : 7,103
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    next


    Hi Gwhiskers,
    lets have a go at this then

    Roy
    Attached Thumbnails Attached Thumbnails &quot;not genuine windows&quot; message keeps appearing-sata-fail.png  
      My Computer


  5. Posts : 8
    windows 7 home premium 64 bit
    Thread Starter
       #5

    thanks for sticking with me on this.
    I followed your directions to take the read only off the system32 sub-folder.
    Here is the new MGADiag file.

    Code:
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0x8004FE21
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
    Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
    Windows Product ID: 00359-OEM-8992687-00007
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {2B41FACC-E2C9-412C-8F19-46F4FCBAFFCA}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.151019-1254
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard Edition 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\owner\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7601.19061], Hr = 0x800b0100
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2B41FACC-E2C9-412C-8F19-46F4FCBAFFCA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-1495455123-425448887-4059553890</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.        </Manufacturer><Model>K60IJ               </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>203    </Version><SMBIOSVersion major="2" minor="5"/><Date>20090826000000.000000+000</Date></BIOS><HWID>CE023707018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>B2704D2A8DD6066</Val><Hash>D5hhCMvAO/LQUvYLs2QeJC3VYFQ=</Hash><Pid>70141-051-8501293-56987</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800007-02-1033-7600.0000-2092009
    Installation ID: 089810778311418700309870013020671226804374023755732136
    Processor Certificate URL: SpcService Web Service
    Machine Certificate URL: RacService Web Service
    Use License URL: UseLicenseService Web Service
    Product Key Certificate URL: PkcService Web Service
    Partial Product Key: 9YQTR
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 3/10/2016 4:57:00 PM
    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x000000000001EFF0
    Event Time Stamp: 3:9:2016 11:29
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppobjs.dll
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
    Tampered File: %systemroot%\system32\sppwinob.dll
    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui
    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui
    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
    Tampered File: %systemroot%\system32\drivers\spsys.sys
    
    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEA6GEQT2yA0jNOo4aJlAmeg4JsUPfaskbK
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   082609  APIC1043
      FACP   082609  FACP1043
      DBGP   082609  DBGP1043
      HPET   082609  OEMHPET 
      BOOT   082609  BOOT1043
      MCFG   082609  OEMMCFG 
      SLIC   _ASUS_  Notebook
      ECDT   082609  OEMECDT 
      OEMB   082609  OEMB1043
      GSCI   082609  GMCHSCI 
      SSDT   PmRef  CpuPm
      My Computer


  6. Posts : 7,103
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #6

    Gwiskers,
    can we try the download again from this link
    https://downloadcenter.intel.com/Det...&DwnldID=22194

    use the iata enu set at the bottom please.

    Roy
      My Computer


  7. Posts : 8
    windows 7 home premium 64 bit
    Thread Starter
       #7

    Hi Roy,
    That download and installation worked.:)
    The resulting MGA Diag file follows. Do you think this is going to resolve the "not genuine windows" messages, or will there be more for me to do to fix that problem?
    Thanks again with hangin' in there with me.
    Gary
    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
    Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
    Windows Product ID: 00359-OEM-8992687-00007
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {2B41FACC-E2C9-412C-8F19-46F4FCBAFFCA}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.151019-1254
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Standard Edition 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\owner\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{2B41FACC-E2C9-412C-8F19-46F4FCBAFFCA}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-1495455123-425448887-4059553890</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.        </Manufacturer><Model>K60IJ               </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>203    </Version><SMBIOSVersion major="2" minor="5"/><Date>20090826000000.000000+000</Date></BIOS><HWID>CE8A3407018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Standard Edition 2003</Name><Ver>11</Ver><Val>B2704D2A8DD6066</Val><Hash>D5hhCMvAO/LQUvYLs2QeJC3VYFQ=</Hash><Pid>70141-051-8501293-56987</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/></Applications></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800007-02-1033-7600.0000-2092009
    Installation ID: 107916373214647423464054187911329035549216591955837456
    Processor Certificate URL: SpcService Web Service
    Machine Certificate URL: RacService Web Service
    Use License URL: UseLicenseService Web Service
    Product Key Certificate URL: PkcService Web Service
    Partial Product Key: 9YQTR
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 3/11/2016 11:30:44 AM
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:9:2016 11:29
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEA6GEQT27q0jNkHYaJlAmeg4JsUPfaskbK
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   082609  APIC1043
      FACP   082609  FACP1043
      DBGP   082609  DBGP1043
      HPET   082609  OEMHPET 
      BOOT   082609  BOOT1043
      MCFG   082609  OEMMCFG 
      SLIC   _ASUS_  Notebook
      ECDT   082609  OEMECDT 
      OEMB   082609  OEMB1043
      GSCI   082609  GMCHSCI 
      SSDT   PmRef  CpuPm
      My Computer


  8. Posts : 7,103
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #8

    Hi Gwiskers,

    READ IT ALL FIRST

    Thats lookin better are you saying the non-genuine is still there?
    Either way, please install/run KB971033, it may say allready installed
    BUT
    it will update the system anyway.

    REBOOT

    Then go control panel >> system, give it about 15 secs, it should show the Genuine MS symbol block in the windows activation section.
    if not hit the change my product code blue line, and on the next screen input your COA sticker code.
    if its a tower will be on the side, Laptop on the bottom/ or in the battery compartment
    DO NOT post it

    Roy
      My Computer


  9. Posts : 8
    windows 7 home premium 64 bit
    Thread Starter
       #9

    Hi Torchwood,
    I haven't received the "not-genuine " message since installing the Intel drivers. I attempted to install the KB file, but as you said it might, it told me it was already installed. I rebooted and went to control panel/system and to be honest I don't know if the MS symbol is any different(or added) since the last time I looked at it. I'll send you a screen shot if you think it important. In any event, I believe the issue is resolved, thanks to your patience and working with me.
    Thanks again....you're my hero
    Gary
      My Computer


  10. Posts : 7,103
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #10

    Hi Gary,
    it should look like this.

    See you on Pokerstars im Garykiller56
    Attached Thumbnails Attached Thumbnails &quot;not genuine windows&quot; message keeps appearing-gen.png  
      My Computer


 
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