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#1
Windows 7 build 7601 "not genuine" after update
Hello all I am new here. 1st post. A few weeks back I turned my laptop on to see that after 4 years with my laptop that now my OS (Windows 7 home premium 64 bit) was somehow not genuine anymore. I've called Microsoft and talked to them 3 different times and have spent 6-7 hours trying different remedies to possible fix my issues. Nothing worked and they told me I would have to back up all my data and re-install Windows. Frustrated I gave up because I didn't have a hard drive big enough to back up all my data and I was fed up with all the dead ends Microsoft send me down. Since then I have recently purchased a external hard drive and done extensive reading and searching around the web to find a possible fix to my solution. That solution has yet to surface. Which is why I am here asking for help from anybody willing to assist.
Before anybody does try to help some background on the situation. My copy of Windows is legit and was pre installed on my laptop when I purchased it. My laptop will not connect to the Internet for some strange reason but I can do just about everything else on it. I do have access to the Internet on other PCs I have. I downloaded a program called Macrium Reflect to back up my data. I'm a noob on backing up and re-installing Windows because I've never had this issues before.
Thank you to anyone who took the time to read this and help please.