Multiple Update Issues

torchwood said:

HIT the flag

Roy

Win 10 upgrade started the download then after a while it stopped and Windows Update opened up and there were 3 updates not installed, so I guess that was why. I am now going to try and install them manually from the Update Catalog.

Time after time Windows 10 upgrade starts downloading then fails with a message to install updates. Trying to install updates also fails. I've tried hiding the updates but Windows 10 download still fails and tells me to install updates.

Hi Freddie
Have a read of this W10 tutorial.
Clean Install Windows 10 Directly without having to Upgrade First - Windows 10 Forums

BEFORE you do anything

To be on the safe side id like to check something can you run this tool and post the results
http://go.microsoft.com/fwlink/?LinkID=52012


Roy

torchwood said:

Hi Freddie
Have a read of this W10 tutorial.
Clean Install Windows 10 Directly without having to Upgrade First - Windows 10 Forums

BEFORE you do anything

To be on the safe side id like to check something can you run this tool and post the results
http://go.microsoft.com/fwlink/?LinkID=52012


Roy

I ran the diagnostics. Please advise which results to post. Every Security Update i installed yesterday failed!

all of it please

Roy

torchwood said:

all of it please

Roy

I have a number of CAB files then one log file. What do I post and how? Sorry, new territory for me!

Hi
just follow the instructions for the download, dont need any cab files, just from this link.
Windows Genuine and Activation Issue Posting Instructions


roy

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {EE246E61-9F37-4674-884F-C753DFA0DDD9}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.141211-1742
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{EE246E61-9F37-4674-884F-C753DFA0DDD9}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-3840299653-3278756507-1513308774</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Vostro 3500</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A04  </Version><SMBIOSVersion major="2" minor="6"/><Date>20100521000000.000000+000</Date></BIOS><HWID>41473507018400FC</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Australia Standard Time(GMT+08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>WN09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700524-02-3081-7600.0000-0942012
Installation ID: 021491323601794151332511809944782821561260731456657174
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 733WD
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 19/03/2016 10:03:25 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAeqj4PtqFrHuIgnoAyC4WS4TXrs9cXQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            DELL          WN09    
  FACP            DELL          WN09   
  HPET            DELL        WN09
  MCFG            DELL        WN09
  SSDT            AMICPU        PROC
  SLIC            DELL          WN09   
  OSFR            DELL          M08    
  SSDT            AMICPU        PROC

Hi Freddie,
32KD2-K9CTF-M3DJT-4J3WC-733WD
Thats the base OEM code for all Dell W7 pro machines.

Interesting error code thou
What is your Boot order in Bios, (do you have an external drive connected?)

Roy

I connect WD MyPassport for backups, but had a previous WD external hard drive.

Boot order is CD/DVD. Hard Disk, USB

I have downloaded to USB Windows 10 Upgrade. Do you suggest I put off installation until errors are fixed or will the upgrade fix the errors?