Windows says its not genuine


  1. Posts : 2
    Windows 7 Ultimate 32 bit
       #1

    Windows says its not genuine


    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
    Windows Product ID: 00426-OEM-8992662-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {4196043B-C444-45CA-B29F-084816A676EB}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.150113-1808
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4196043B-C444-45CA-B29F-084816A676EB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-4093742871-2619363980-2822463250</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 7739</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>V1.03</Version><SMBIOSVersion major="2" minor="7"/><Date>20110721000000.000000+000</Date></BIOS><HWID>E04B3F07018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    
    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600006-02-1033-7601.0000-0792016
    Installation ID: 019271380272300612892631975963561041382675525150531272
    Processor Certificate URL: SpcService Web Service
    Machine Certificate URL: RacService Web Service
    Use License URL: UseLicenseService Web Service
    Product Key Certificate URL: PkcService Web Service
    Partial Product Key: HYRR2
    License Status: Notification
    Notification Reason: 0xC004F063.
    Remaining Windows rearm count: 3
    Trusted time: 3/19/2016 3:26:31 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:18:2016 18:58
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEAJJRgKly2tqSaUVoI0lC2YATW9CEWm1xd
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name	OEMID Value	OEMTableID Value
      APIC			ACRSYS		ACRPRDCT
      FACP			ACRSYS		ACRPRDCT
      HPET			ACRSYS		ACRPRDCT
      BOOT			ACRSYS		ACRPRDCT
      MCFG			ACRSYS		ACRPRDCT
      WDAT			ACRSYS		ACRPRDCT
      ASF!			ACRSYS		ACRPRDCT
      SLIC			ACRSYS		ACRPRDCT
      MSDM			ACRSYS		ACRPRDCT
      ASPT			ACRSYS		ACRPRDCT
      SSDT			ACRSYS		ACRPRDCT
    I'm sure its genuine.
    Last edited by derekimo; 20 Mar 2016 at 00:23. Reason: Code box
      My Computer


  2. Posts : 399
    Microsoft Windows 7 Ultimate 32-bit 7601
       #2

    A google search for
    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
    has About 9,780 results. My guess is it's not genuine.
    Windows says its not genuine-produck-key-google-search.jpg
    A google search for
    GJY49-VJBQ7-HYRR2
    Has About 31,200 results
      My Computer


  3. Posts : 2
    Windows 7 Ultimate 32 bit
    Thread Starter
       #3

    Thats unfortunate


    Disappointing to hear that, this is a computer I bought used, there is a product key on the bottom, but it doesn't work because its for a different kind of windows, would it be possible to receive instruction on how to use that one.
      My Computer


  4. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    Hi VP,

    2 options
    The reset to factory option might still be there if it wasn't over-written.

    I suspect the sticker states W7 home premium.
    If it does and option1 is not available to you. Know anyone with an acer with the same version (W7HP) or anyone who has a downloaded 3rd party iso.

    Roy
      My Computer


  5. Posts : 10,485
    W7 Pro SP1 64bit
       #5

    sml156 said:
    A google search for
    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
    has About 9,780 results. My guess is it's not genuine.
    Windows says its not genuine-produck-key-google-search.jpg
    A google search for
    GJY49-VJBQ7-HYRR2
    Has About 31,200 results
    All OEM product keys are on the Internet. There is no reason to try and hide them. They cannot be used to "self-activate" an installation without a matching OEM SLIC table entry in BIOS and a matching OEM certificate on the hard drive. The key shown is Acer's OEM key for W7 Ultimate.

    edit: I agree that this key does not belong on this laptop. This post was just to speak to the futility of Googling an OEM key.
    Last edited by UsernameIssues; 20 Mar 2016 at 02:33.
      My Computer


  6. Posts : 9,746
    Windows 7 Home Premium 64 bit sp1
       #6

    The OEM SLP stands for Original Equipment Manufacturer, System Locked Pre-install. If this computer was originally supplied with Windows 7 Home Premium, which seems likely as the OP has said the activation code on the bottom is different, then it will not activate with Windows 7 Ultimate.

    The Activation code is locked to the motherboard, which is what is meant System Locked Pre-install. So changing the operating system will always bring up the "Not Genuine" notification.

    The only way around this is to reinstall the same version of Windows that it was originally sold with. The sticker on the bottom should tell you what version of Windows that is. Then if you can borrow an installation DVD of the same version from a friend, you can install it & using the activation code on the bottom of the computer it should then work properly.
      My Computer


  7. Posts : 117
    Windows 7 Home Premium 64bit
       #7

    Do what touchwood said first. If you have a OEM factory restore partition on the hard drive try that first. If you do not, you need to download a copy of Windows 7 that matchs the sticker on the bottom of your computer. You can download it from Microsoft. Use the key on the sticker.

    https://www.microsoft.com/en-us/soft...nload/windows7

    Before you reinstall Windows back up your documents, pictures, music, videos and anything else you want to keep. One thing I always do is go to Device Manager and expand every item in there. Then take pictures of everything. If your phone has a camera you can use that. Just make sure you get everything and you can read it. After you install Windows go back into Device Manager and see what items are "unknown". Then you can look at your pictures and see what's missing.

    Another thing I do is go to the manufacturer's website and download all the drivers for the computer. Start with your wifi and network card drivers. Just in case Windows don't have one you can use them to get on the Internet.

    After you have Windows installed, go on the Internet and hopefully it will activate by itself. If it does not you have to call Microsoft and get them to activate it.
      My Computer


  8. Posts : 13,576
    Windows 10 Pro x64
       #8

    You can not use an OEM key off the COA to download an iso file from Microsoft, we have been over this a million times.

    But you can download an iso file of the version you need from here and burn to dvd and no more then x4 speed with this simple program.

    Microsoft DigitalRiver Mirror

    Free ISO Burner

    You will ned to install utorrent to download the iso file, don`t install any extra offered garbage.

    ?Torrent® (uTorrent) - a (very) tiny BitTorrent client

    If the COA is not for Windows 7 then you are out of luck, but you could try this site for other versions of windows.

    Operating Systems
      My Computer


 

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