Win7 32 Pro update error 8007000E

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  1. Posts : 6
    Windows7 32 bit Pro
       #1

    Win7 32 Pro update error 8007000E


    Hey all,

    I am experiencing error 8007000E when attempting to run windows update on a fresh install of Win7 32 Pro. I will attempt to list the steps I followed in your thread and the results.

    1. Installed a fresh copy of Win7 32 Pro on a clean partition

    2. Acivated the copy of Win 7

    3. Installed the NIC drivers

    4. Installed and ran SURT
    - SURT installed KB947821

    5. Ran SFC /scannow
    -No problems found

    6. Ran windows update
    - It installed "new windows update" and restarted the PC

    7. Ran Windows update again and received error 8007000E

    I've attached the CBS log file as requested. Thanks for any assistance you can provide :0)
      My Computer


  2. Posts : 7,100
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi Cruzin,
    can you follow the instructions in this link, and post the output.

    Windows Genuine and Activation Issue Posting Instructions


    Roy
      My Computer


  3. Posts : 6
    Windows7 32 bit Pro
    Thread Starter
       #3

    Code:
     
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-MFMFF-CR9R6-4QRV6
    Windows Product Key Hash: ++3RulG9WAwB1njgD6X1ym2048k=
    Windows Product ID: 00371-OEM-9045271-32819
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {A3B5062E-679B-471D-B7CE-8C95405DFEEC}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A3B5062E-679B-471D-B7CE-8C95405DFEEC}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-4QRV6</PKey><PID>00371-OEM-9045271-32819</PID><PIDType>3</PIDType><SID>S-1-5-21-3212821856-2291630339-3503127441</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20070906000000.000000+000</Date></BIOS><HWID>EA6E3E07018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: e120e868-3df2-464a-95a0-b52fa5ada4bf
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00180-452-732819-02-1033-7601.0000-0902016
    Installation ID: 017841676640054092322692291285049981148270301121192146
    Processor Certificate URL: SpcService Web Service
    Machine Certificate URL: RacService Web Service
    Use License URL: UseLicenseService Web Service
    Product Key Certificate URL: PkcService Web Service
    Partial Product Key: 4QRV6
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 3/30/2016 3:07:19 PM
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    
    HWID Data-->
    HWID Hash Current: OAAAAAEABgABAAEAAAACAAAAAgABAAEA6GFaHBSBIo7KBGT+qrKI/QiFImdsWGI9JGuox9ZuzDE=
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   IntelR  AWRDACPI
      FACP   IntelR  AWRDACPI
      MCFG   IntelR  AWRDACPI
      SSDT   PmRef  CpuPm
      My Computer


  4. Posts : 7,100
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    Please download KB971033,
    Then rerun the report the following shoud have gone
    Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    your system is currently licenced but NOT registered, and not getting to the MS server, i might have to give one further set of instructions, to repair it, depends on whats showing in the next Mxdiag.

    Roy
      My Computer


  5. Posts : 6
    Windows7 32 bit Pro
    Thread Starter
       #5

    I ran KB971033. It states "Searching for updates on this computer..." I'm waiting for it to complete. It's been running for about 30 minutes.
      My Computer


  6. Posts : 6
    Windows7 32 bit Pro
    Thread Starter
       #6

    cruzin1a said:
    I ran KB971033. It states "Searching for updates on this computer..." I'm waiting for it to complete. It's been running for about 30 minutes.
    That's still running stating "Searching for updates on this computer..."
      My Computer


  7. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #7

    Hi and welcome to SevenForums,
    I would start over,
    Before you start download KB3083710 and KB3102810 in advance, and store them on a flash drive
    Start and complete the install without an internet connection
    Immediately after install is complete
    Manually install KB3083710 and restart.
    Manually install KB3102810 and restart.
    Change your windows update settings I used Check for updates but let me decide when to download and install
    Unchecked Give me recommended updates the same....

    Restore the Internet connection and Activate windows
    Then launch Windows Update search
    After about 5-10 minutes you should have plenty of updates to download and install.

    Another thing is if you see this update make sure it is not installed with any other updates
    It needs to be installed all by it's self
    It was not uncheck automatically which caused many others to fail to install
    https://support.microsoft.com/en-us/kb/3020369

    I would also install manually net framework 4.6.1
    https://www.microsoft.com/en-us/down....aspx?id=49982
    Then the newest update client,
    https://support.microsoft.com/en-us/kb/3138612
      My Computer


  8. Posts : 6
    Windows7 32 bit Pro
    Thread Starter
       #8

    Sounds good. I will perform the tasks you referenced.

    One quick question...

    I saw a list of updates to avoid for the Win10 upgrade but I can't seem to relocate that link.
      My Computer


  9. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #9

    How to remove Windows 10 upgrade updates in Windows 7 and 8 - gHacks Tech News
    Code:
    get-hotfix -id KB2952664,KB2999226,KB3035583,KB3075249,KB3013531,KB3021917,KB3068708,KB3080149,KB3123862
    Code:
    wusa /uninstall /kb:2952664 /quiet /norestart
    wusa /uninstall /kb:2999226 /quiet /norestart
    wusa /uninstall /kb:3035583 /quiet /norestart
    wusa /uninstall /kb:3075249 /quiet /norestart
    wusa /uninstall /kb:3013531 /quiet /norestart
    wusa /uninstall /kb:3021917 /quiet /norestart
    wusa /uninstall /kb:3068708 /quiet /norestart
    wusa /uninstall /kb:3080149 /quiet /norestart
    wusa /uninstall /kb:3123862 /quiet /norestart
    KB2952664
    KB2999226
    KB3035583
    KB3075249
    KB3013531
    KB3021917
    KB3068708
    KB3080149
    KB3123862
      My Computer


  10. Posts : 6
    Windows7 32 bit Pro
    Thread Starter
       #10

    ThrashZone said:
    Hi and welcome to SevenForums,
    I would start over,
    Before you start download KB3083710 and KB3102810 in advance, and store them on a flash drive
    Start and complete the install without an internet connection
    Immediately after install is complete
    Manually install KB3083710 and restart.
    Manually install KB3102810 and restart.
    Change your windows update settings I used Check for updates but let me decide when to download and install
    Unchecked Give me recommended updates the same....

    Restore the Internet connection and Activate windows
    Then launch Windows Update search
    After about 5-10 minutes you should have plenty of updates to download and install.

    Another thing is if you see this update make sure it is not installed with any other updates
    It needs to be installed all by it's self
    It was not uncheck automatically which caused many others to fail to install
    https://support.microsoft.com/en-us/kb/3020369

    I would also install manually net framework 4.6.1
    https://www.microsoft.com/en-us/down....aspx?id=49982
    Then the newest update client,
    https://support.microsoft.com/en-us/kb/3138612

    Well It worked :0) I am very grateful for the education and assistance. I am looking forward to reading through all of the great info here!

    I can't thank you all enough for the assistance. Now I'm just sorting through the updates that installed and the ones that didn't. I have the "check for updates but let me choose to download and install them" option set.

    It looks as if several security updates didn't install. Should I let all of the security updates install?

    Also I've blocked 7 of the 9 Win10 upgrade updates. I can't seem to locate the other 2. However none of them installed when I checked via the hotfix search through powershell.
      My Computer


 
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