KB3136000 keeps wanting to be installed


  1. Posts : 2
    Windows 7 64bit
       #1

    KB3136000 keeps wanting to be installed


    Hi,

    The following update keeps getting installed:
    "Security Update for Microsoft .NET Framework 4.6.1 on Windows 7 and Windows Server 2008 R2 for x64 (KB3136000)" here is further information about how I have tried to resolve the problem:
    • The update says it was installed successfully
    • Downloaded and installed SURT
    • Deleted the C:\Windows\SoftwareDistribution folder so it got recreated again.
    • Windows Resource Protection did not find any integrity violations.
    • Have uninstalled it and then downloaded and installed it directly from:
      https://www.microsoft.com/en-us/down....aspx?id=51423
    • The compressed CBS folder is 150MB but I have attached the WindowsUpdate.log file if it helps.
    Attached Thumbnails Attached Thumbnails KB3136000 keeps wanting to be installed-kb3136000.jpg  
    KB3136000 keeps wanting to be installed Attached Files
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    Hi and welcome to SevenForums,
    https://support.microsoft.com/en-us/kb/3149737
    Symptoms


    When you try to install update 3135996 or 3136000, the installation process fails. Additionally, you receive the following error message:

    A certificate chain could not be built to a trusted root authority.

    Cause


    This issue occurs when you operate in an environment that's disconnected from the Internet or that has a firewall that blocks content from the following URL:

    403 - Forbidden: Access is denied.
    The resolutions list is below the quoted part I posted from the link.
      My Computer


  3. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #3

    Hi ADDG,
    please turn off the update driver option, its having a prob with one.
    might correct the problem.
    When you deleted the folder did you stop windowsupdates service if not that would create more issues.

    Roy
      My Computer


  4. Posts : 2
    Windows 7 64bit
    Thread Starter
       #4

    Thanks but the installation processes doesn't fail and I am able to to connect to:
    403 - Forbidden: Access is denied. (Link to URL automatically gets displayed as 403 on this forum)
    Which redirects me to:
    http://arrcache.download.windowsupda...dowsupdate.com

    I can also download cab files from that same folder:
    http://ctldl.windowsupdate.com/msdow...wedcertstl.cab
    http://ctldl.windowsupdate.com/msdow...uthrootstl.cab

    As provided here:
    https://support.microsoft.com/en-us/kb/2677070

    I even reinstalled the update with my firewall and antivirus disabled which had no affect.

    torchwood said:
    please turn off the update driver option, its having a prob with one.
    might correct the problem.
    Carried out the instructions here if that's what you meant:
    https://support.microsoft.com/en-us/kb/2500967

    Unfortunately that change didn't help.

    torchwood said:
    When you deleted the folder did you stop windowsupdates service if not that would create more issues.
    Yes I stopped the service before I deleted the folder.

    The best I can do at the moment is to hide the update but I would like to try and get to the bottom of it.
    Last edited by ADarkDividedGem; 05 Apr 2016 at 22:07.
      My Computer


  5. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #5

    Hi,
    Yea that was just the rabbit hole I followed from the original kb3136000 article
    I have no idea what the real problem is
    https://support.microsoft.com/en-us/...?wa=wsignin1.0
      My Computer


  6. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #6

    You have loads of errors showing in your windows update log.
    Can you run run this fixit
    https://support.microsoft.com/en-au/kb/971058

    Roy
      My Computer


 

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