Several security updates for windows 7 won't install 800b0100

kdschae · 07 Apr 2016

List of updates:

Several security updates for windows 7 won't install 800b0100-update_failedlist.png

Error:

What SURT recommended:

Several security updates for windows 7 won't install 800b0100-update_surt.png

sfc:

Several security updates for windows 7 won't install 800b0100-update_scannow.png

My CBS log is too big so i'm sure i'm doing something wrong there too. If someone could give me some instruction there then maybe I could get to my bigger problem lol. Thanks.

torchwood · 07 Apr 2016

That KB is SURT, run it please.
rerun sfc twice more, and from the 3rd run, copy only the last dates info, use zip instead of rar please
I also see 2 WUreset tools , its possible that they may have caused the problem, check the logs from them any problems reported.

Roy

kdschae · 07 Apr 2016

Please bear with me. I ran the surt and that is what told me to do the hotfix, the installation was successful. I also tried to zip from the logs , the one I tried to zip was named "CbsPersist_2016047211625" and it is still 19.7 mb and over the limit :/. I also deleted one of the wuresets but am not sure how to check the logs for them. I really appreciate you taking the time to offer help!

torchwood · 10 Apr 2016

Hi Kd,
The surt output will only be a page long, copy it and attach.
As for the CBS log, just copy the last page, zip it and attach it as well, see instruction > 7 < in this post for attaching logs
Windows Genuine and Activation Issue Posting Instructions

Dont know those WUreset progs, but they should have a history/log section in the settings section?

Roy

kdschae · 14 Apr 2016

Code:

2016-04-10 15:13:50, Info                  CBS    Appl: detect Parent, Package: Package_316_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1, Parent: WinEmb-EmbBootEnv~31bf3856ad364e35~amd64~sv-SE~6.1.7601.17514, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2016-04-10 15:13:50, Info                  CBS    Appl: detectParent: package: Package_316_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1, no parent found, go absent
2016-04-10 15:13:50, Info                  CBS    Appl: detect Parent, Package: Package_316_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1, Parent: WinEmb-EmbBootEnv~31bf3856ad364e35~amd64~th-TH~6.1.7601.17514, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2016-04-10 15:13:50, Info                  CBS    Appl: detectParent: package: Package_316_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1, no parent found, go absent
2016-04-10 15:13:50, Info                  CBS    Appl: detect Parent, Package: Package_316_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1, Parent: WinEmb-EmbBootEnv~31bf3856ad364e35~amd64~tr-TR~6.1.7601.17514, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2016-04-10 15:13:50, Info                  CBS    Appl: detectParent: package: Package_316_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1, no parent found, go absent
2016-04-10 15:13:50, Info                  CBS    Appl: detect Parent, Package: Package_316_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1, Parent: WinEmb-EmbBootEnv~31bf3856ad364e35~amd64~uk-UA~6.1.7601.17514, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2016-04-10 15:13:50, Info                  CBS    Appl: detectParent: package: Package_316_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1, no parent found, go absent
2016-04-10 15:13:50, Info                  CBS    Appl: detect Parent, Package: Package_316_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1, Parent: WinEmb-EmbBootEnv~31bf3856ad364e35~amd64~zh-CN~6.1.7601.17514, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2016-04-10 15:13:50, Info                  CBS    Appl: detectParent: package: Package_316_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1, no parent found, go absent
2016-04-10 15:13:50, Info                  CBS    Appl: detect Parent, Package: Package_316_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1, Parent: WinEmb-EmbBootEnv~31bf3856ad364e35~amd64~zh-HK~6.1.7601.17514, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2016-04-10 15:13:50, Info                  CBS    Appl: detectParent: package: Package_316_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1, no parent found, go absent
2016-04-10 15:13:50, Info                  CBS    Appl: detect Parent, Package: Package_316_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1, Parent: WinEmb-EmbBootEnv~31bf3856ad364e35~amd64~zh-TW~6.1.7601.17514, Disposition = Detect, VersionComp: EQ, ServiceComp: EQ, BuildComp: EQ, DistributionComp: GE, RevisionComp: GE, Exist: present
2016-04-10 15:13:50, Info                  CBS    Appl: detectParent: package: Package_316_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1, no parent found, go absent
2016-04-10 15:13:50, Info                  CBS    Appl: detect Parent, Package: Package_316_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1, disposition state from detectParent: Absent
2016-04-10 15:13:50, Info                  CBS    Appl: Evaluating package applicability for package Package_316_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1, applicable state: Absent
2016-04-10 15:13:50, Info                  CBS    EvaluateApplicability, package: Package_316_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1, Package applicability: Absent.
2016-04-10 15:13:50, Info                  CBS    Appl: Partial install Status testing, package: Package_for_KB3033929_SP1~31bf3856ad364e35~amd64~~6.1.1.1, partially installed (true/false), 0
2016-04-10 15:13:50, Info                  CBS    Appl: Partial install Status testing, package: Package_for_KB3033929~31bf3856ad364e35~amd64~~6.1.1.1, partially installed (true/false), 0
2016-04-10 15:13:58, Info                  CBS    Trusted Installer signaled for shutdown, going to exit.
2016-04-10 15:13:58, Info                  CBS    Ending the TrustedInstaller main loop.
2016-04-10 15:13:58, Info                  CBS    Starting TrustedInstaller finalization.
2016-04-10 15:14:06, Info                  CBS    Ending TrustedInstaller finalization.

CheckSUR.log

Attachment 385127

Hello Roy,
CBS would only function in notepad so I guestimated the last page. SURT output follows, thanks for your time! Hope this is what you requested.

Kd

torchwood · 14 Apr 2016

Hi Kd,
from cbs
That KB3033929 on its release caused major problems.
Can you run from an elevated command line(copy & paste)
wusa /uninstall /kb:3033929.

Please reset your windows update settings to let me choose.
REBOOT.

Now in your surt report there are some odd characteristics
Please download and run Malwarebytes free (untick trial option) and in dashboard settings enable Rootkit detection.
and perform an ESET on-line scan check, (dissable any other AntiVirus during the scan)
Report any finding from these we'll go from there.

Roy

kdschae · 17 Apr 2016

Roy,

okay here are the wusa results:

Several security updates for windows 7 won't install 800b0100-musa1.png

eset:

hope that can tell you something i wasn't able to get the window to properly view the results

Thanks,
kd

torchwood · 19 Apr 2016

Hmm,
thats giving a permissions error unusuall

Read this first then follow the instruction below
https://www.google.co.uk/url?sa=t&rc...-x8-AX7yc57czQ

Can you copy the follow into an empty window, and give it a .bat extention, then run it.

@echo off
if exist c:\windows\servicing\packages\package_for_KB3033929* (
echo Found updates that must be removed, please wait...
wusa /uninstall /kb:3033929 /quiet /norestart
takeown /F c:\windows\servicing\packages\*KB3033929*.*
icacls c:\windows\servicing\packages\*KB3033929*.* /grant Administrator

del c:\windows\servicing\packages\*KB3033929*.*
shutdown /r /f /t 60 /c "Windows will restart in one minute, save your work and close your files now!"
) ELSE (
echo No updates need to be removed
)

Roy

kdschae · 19 Apr 2016

Roy,

Okay, I ran it. Should I attempt the updates now?

Thank you!
Kd

torchwood · 19 Apr 2016

yes please

Roy