Reinstalled twice, but Windows still won't update

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  1. Posts : 28
    Windows 7 Home Premium 32bit & 64-bit & 7 Starter
       #1

    Reinstalled twice, but Windows still won't update


    Hi

    I've been having serious problems with Windows Update and initially thinking it was malware I sought help from Spybot, please see the following thread -

    https://forums.spybot.info/showthread.php?73252-Windows-won-t-update-is-it-malware

    I decided to start afresh and reinstall and have done so twice, but each time Windows just searches for updates for hours but doesn't find any. The only updates on the computer are KB976902 dated 21/11/2010 and KB2534111 dated 28/02/2016. I read somewhere that if I keep having the same problem after reinstalling then its most likely a hardware problem, but my hardware has passed all the tests by ASUS Diagnostic Utility.

    I want to keep this dual-core PC and fix it (please see my system specs) because the Mobo and Ram is new, but the CPU and hard drive is refurbished and more than 6 years old, purchased as an almost new Packard Bell computer. The hard drive has an 8GB recovery partition with Vista that I have been told cannot be removed as it would cause problems for the W7 partition. Anytime I have reinstalled Device Manager has not requested any Mobo drivers, so I guess that is the reason the recovery partition cannot be removed.

    Incidentally, my HP Mini 110 W7 Starter netbook computer is also experiencing the same problem, and searches endlessly but doesn't find any Windows updates. It was purchased brand new 5 years ago and has a recovery partition with HP bloatware. I upgraded the Ram from 1GB to 2GB, and changed the OS to basic W7 by downloading an ISO from Digital River and I followed a tutorial on this forum and things have worked well until now.

    My only Windows updating PC is a self-built W7 Core i5, with brand new parts and no recovery partition, and I was very surprised when it found updates about two weeks ago and successfully installed them.

    How do I resolve this problem on my other 2 computers?

    I have followed the Windows Update Posting Instructions and the results are -

    1. The System Update Readiness Tool ran for hours but found and fixed nothing.

    2. The sfcdetails are attached.

    3. Windows Error Update codes- there aren't any. Windows Update page just shows a a red exclamation mark and
    says → Check for updates for your computer → Most recent check → Never. This is despite several hours of
    searching for updates.

    4. The CBS.zip log file is attached.

    Thanks.
    Reinstalled twice, but Windows still won't update Attached Files
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    New off the presses,
    Simplifying updates for Windows 7 and 8.1

    Yes even clean installs have been hit and miss,
    Before you start download KB3020369 KB3083710 and KB3161664 KB3102810 and KB3161608 in advance, and store them on a flash drive
    Start and complete the install without an internet connection
    Immediately after install is complete
    Manually install KB3020369 used to be KB3083710 and restart.
    Manually install KB3161664 this was released I believe in May
    Manually install KB3161608 used to be KB3102810 and restart.
    Change your windows update settings I used Check for updates but let me decide when to download and install
    Unchecked Give me recommended updates the same....

    Restore the Internet connection and Activate windows
    Then launch Windows Update search it shouldn't take very long 5-10 minutes for me
    Only install Important updates first
    Then cull through the Recommended and Optional updates for the ones you want to install.
    Exclude any win-10 related updates you want too

    Another thing is if you see this update make sure it is not installed with any other updates
    It needs to be installed all by it's self
    It was not uncheck automatically which caused many others to fail to install

    This is now the first to manually install :)
    https://support.microsoft.com/en-us/kb/3020369

    I would also install manually net framework 4.6.14.5.2 after all the other updates have completed
    https://www.microsoft.com/en-us/down....aspx?id=49982
    https://www.microsoft.com/en-us/down....aspx?id=42642

    And the most recent update client manually
    https://support.microsoft.com/en-us/kb/3138612

    Update,
    I'd ignore the suggestion to install net framework 4.6.1 it is not good for a 32 bit system I have
    I had to get rid of it and install net 4.5.2 instead,

    Then turn off or change the windows update settings to Never check for updates.
    Save kb3145739 to your downloads folder to install later after you restart the machine
    https://technet.microsoft.com/librar...or=-2147217396

    If you get an error installing kb3145739 it's because the new update settings changes did not stick.
    The stand alone installer search was lightening fast and finally installed the above kb314....

    After installing it restart again
    Switch to Check for update but let me ..... then manually check for updates
    It took about 5 minute to find the rest of the updates for April plus all of the net 4.5.2 updates
    There's no real reason this should work
    I can see it as a net 4.6.1 bug on 32 bit in my case though

    But the issue did not affect 2 64 bit installs with net 4.6.1 matter of fact neither had any issue finding the updates on startup or soon after without manually checking for updates

    One other note is the 32 bit system has always shown 50%++ cpu usage from our friend svchost.exe and now it's back to normal without turning off windows updates
    Latest workaround
    The newest work around for May is to see if these 2 are installed
    First update to manually install if it's not already is KB3145739
    Main page,
    https://technet.microsoft.com/library/security/MS16-039

    Windows 7 sp1 32 bit download,
    https://www.microsoft.com/en-us/down....aspx?id=51857

    Windows 7 64 bit download,
    https://www.microsoft.com/en-us/down....aspx?id=51853

    Then manually download and install KB3153199
    As always it helps if you switch your update settings to Never check for updates first
    Then switch back after the install and manually check for updates and the rest should appear shortly.
    Main page,
    https://technet.microsoft.com/library/security/MS16-062

    Windows 7 sp1 32 bit download
    https://www.microsoft.com/en-us/down....aspx?id=52214

    Windows 7 sp1 64 bit download
    https://www.microsoft.com/en-us/down....aspx?id=52232
    Last edited by ThrashZone; 04 Jul 2016 at 19:44. Reason: May & June update added
      My Computer


  3. Posts : 13,576
    Windows 10 Pro x64
       #3

    A Re install will do nothing, just let it run overnight, they should all be there in the morning, I just did a fresh install for someone and that did the trick, all subsequent updates came just fine after that.

    Many people are hitting the servers :)
      My Computer


  4. Posts : 293
    win 7 home premium 64 bit
       #4

    AddRAM said:
    A Re install will do nothing, just let it run overnight, they should all be there in the morning, I just did a fresh install for someone and that did the trick, all subsequent updates came just fine after that.

    Many people are hitting the servers :)

    The best answer.

    It can take as many as 24 hours of continuous running to get the updates to be found and downloaded.

    My advice is to reboot the computer, click update and set the PC to NEVER SLEEP or TURN OFF.
    Let it run and most folks will receive those updates.
      My Computer


  5. Posts : 13,576
    Windows 10 Pro x64
       #5

    Exactly, Rome wasn`t built in a day, but it sure fell fast

      My Computer


  6. Posts : 28
    Windows 7 Home Premium 32bit & 64-bit & 7 Starter
    Thread Starter
       #6

    Thanks for the advice, guys. I've been at my wits end with this one. I'll start afresh and keep you posted. BTW, ThrashZone, KB3102810 is 64-bit, although I'm guessing its okay to install on my 32-bit dual core? Please advise. I appreciate all the help.
      My Computer


  7. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #7

    sjc312 said:
    Thanks for the advice, guys. I've been at my wits end with this one. I'll start afresh and keep you posted. BTW, ThrashZone, KB3102810 is 64-bit, although I'm guessing its okay to install on my 32-bit dual core? Please advise. I appreciate all the help.
    KB3102810 - There is an update for 32bit systems (x86)

    Use IE and search for KB3102810 here:

    Microsoft Update Catalog

    Reinstalled twice, but Windows still won't update-microsoft-update-catalog-slimbrowser.jpg

    Reinstalled twice, but Windows still won't update-microsoft-update-catalog-slimbrowser-2.jpg
      My Computer


  8. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #8

    It's on the main kb article just scroll down a bit = All x86
    https://support.microsoft.com/en-us/kb/3102810

    Same goes for the other All x86 which you install this one first restart and then the other
    :)
    https://support.microsoft.com/en-us/kb/3083710
      My Computer


  9. Posts : 8
    Windows 8.1 With Update 3
       #9

    ThrashZone said:
    Yes even clean installs have been hit and miss,
    Before you start download KB3083710 and KB3102810 in advance, and store them on a flash drive
    Start and complete the install without an internet connection
    Immediately after install is complete
    Manually install KB3083710 and restart.
    Manually install KB3102810 and restart.
    Change your windows update settings I used Check for updates but let me decide when to download and install
    Unchecked Give me recommended updates the same....

    Restore the Internet connection and Activate windows
    Then launch Windows Update search it shouldn't take very long 5-10 minutes for me
    Only install Important updates first
    Then cull through the Recommended and Optional updates for the ones you want to install.
    i've followed your instructions
    it won't go if you have slow cpu/low mem like on nettop, netbook, and so on because,
    these updates will take a plenty of wasted hours watching "searching for updates" procedure:
    -KB2973201
    -KB2993651
    -KB3078601
    -KB3087039
    -KB3109094
    -KB3145739
    so remove them if you have already installed or hide them if you haven't installed yet.
    you won't need to install KB3083710
    also you won't need to install KB3102810
    all you have to do after clean install is disable automatic updates, and install latest windows update client which is currently KB3138612.
    i have no troubles installing KB020369 with other updates or separately - this does not matter.

    if you have powerfull CPU like core i5 you can install all the important updates, but the update searching process nevertheless will take more time than usual.
      My Computer


  10. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #10

    KB3020369 it is listed as a Known issue of causing other updates to fail
    Solution is to install it by it's self.

    The 2 other updates cut the search time to 5-10 minutes instead of 1....hours.

    The other 6 updates I don't know I have not looked them up to see what they are related to or classified as.
      My Computer


 
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