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Unable to run Windows update. Error 80073712
Hello,
I am working on a friends laptop and I am running into a wall. I am hoping someone here could possibly help me. To begin this is an HP Pavilion dv6 laptop running Windows 7 Home Premium 64Bit. The issue I am having is that I cannot run Windows Update no matter what I try. Initially I was receiving error 80004005 when running Install Update, but after SURT the error changed to 80073712. Both errors directed me to the same solutions and nothing seems to work.
I had been looking for answers and found these forums which directed me to Windows Update Posting Instructions. I went through all the steps and am still experiencing the same error 80073712 when attempting Windows Update.
Log and Screen Shot
Thank you to anyone willing to help because I am just flat out lost. =)
Don
Last edited by ddriskell2; 24 Apr 2016 at 17:10.