Windows update error 0x800B0100


  1. Posts : 7
    Windows 7 Professional 64 bit
       #1

    Windows update error 0x800B0100


    Windows update worked fine for the first 100 updates but then stopped working and now just hangs on searching for updates. I have installed SURT and also ran sfc /scannow which showed no problems. When i run the windows update diagnostics tool it shows;

    Windows update error 0x800B0100 not fixed
    cryptographic service components are not registered not fixed
    service registration is missing or corrupt fixed
    Problems installing recent updates fixed
    Problems installing recent updates fixed



    Link to CBS file as it wouldnt let me attach it - https://www.dropbox.com/s/vi0uab4il5momgt/CBS.zip?dl=0
      My Computer


  2. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi Antty,
    that error code relates to a permissions problem can you run/post the results from this tool please

    http://go.microsoft.com/fwlink/?LinkID=52012

    Roy
      My Computer


  3. Posts : 7
    Windows 7 Professional 64 bit
    Thread Starter
       #3

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-DQMQK-3JQ6C-PQKD3
    Windows Product Key Hash: FChuduVFApFqnnAeXtziG9XCInw=
    Windows Product ID: 00371-OEM-9324917-09184
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {3B1664F8-2ADF-45EA-98AE-C84CA27EFB86}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.160408-2045
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3B1664F8-2ADF-45EA-98AE-C84CA27EFB86}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-PQKD3</PKey><PID>00371-OEM-9324917-09184</PID><PIDType>8</PIDType><SID>S-1-5-21-3738989048-2365575737-1526186208</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P2.60</Version><SMBIOSVersion major="2" minor="7"/><Date>20160201000000.000000+000</Date></BIOS><HWID>ACB40500018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: da22eadd-46dc-4056-a287-f5041c852470
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00186-249-109184-02-1033-7601.0000-1332016
    Installation ID: 009002926946868824762306853215654080308661586914288881
    Processor Certificate URL: SpcService Web Service
    Machine Certificate URL: RacService Web Service
    Use License URL: UseLicenseService Web Service
    Product Key Certificate URL: PkcService Web Service
    Partial Product Key: PQKD3
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 5/12/2016 4:09:18 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MgAAAAAABAABAAEAAAACAAAAAgABAAEAln0mUWx+GkhU+RAz2kUSzWzq6IKwNnXudjI=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ALASKA A M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    MCFG ALASKA A M I
    FPDT ALASKA A M I
    AAFT ALASKA OEMAAFT
    UEFI ALASKA A M I
    SSDT AMD POWERNOW
    BGRT ALASKA A M I
      My Computer


  4. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    Hi Anttty,
    Thats a counterfeit install, and it will not activate correctly.
    Your using an OEM key, taken from another comp, and using it on a custom build.


    Roy
      My Computer


  5. Posts : 7
    Windows 7 Professional 64 bit
    Thread Starter
       #5

    Really? My dad used this key on his custom PC before and never gave him any problems?
      My Computer


  6. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #6

    And thats why, MS noticed the motherboard change, from your Dad's comp.
    OEM keys are tied to the 1st motherboard, if its changed, you get the non-genuine.
    If your dad was using it then i suspect whoever built it used an exploit to sidestep the activation rules.

    Roy
      My Computer


  7. Posts : 7
    Windows 7 Professional 64 bit
    Thread Starter
       #7

    Will upgrading to windows 10 fix this problem
      My Computer


  8. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #8

    NO,
    the Digital entitlement as its now called is based on the current status of the comp.

    Roy
      My Computer


  9. Posts : 7
    Windows 7 Professional 64 bit
    Thread Starter
       #9

    I've brought a brand new windows 10 key and now have no problems thank you for helping. :)
      My Computer


 

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