New
#11
go for it
Roy
OK, thanks, I will.
At the bottom of that microsoft page it says:
After you rebuild the Tokens.dat file, you must reinstall your product key by using one of the following methods:
- At the same elevated prompt command, type the following command, and then press Enter: cscript.exe %windir%\system32\slmgr.vbs /ipk <product key>
Do I type in the < before the product key and the > after it? Or do I just type in the product key without the < and >?
Sorry, I'm new to the command prompt.
I did a search and it looks like I type in the key without the < and >.
Also, I found some elevated commands for Windows that I could practice on, since I'm inexperienced with it:
To see if Windows is licensed,
slmgr.vbs /dli
Results - "License Status: Licensed"
To see when the license expires,
slmgr.vbs /xpr
Results - "Windows 7 Professional Edition: The machine is permanently activated."
So if it's licensed and permanently activated, I'm wondering what the problem is.
And where is slmgr.vbs getting this information?
Does the above posted Mgadiag show that my Windows is permanently activated?
Hi JJ,
now rerun the Mgadiag after a reboot,
lets see what its showing
Roy
Hi Roy,
I haven't run your Recreate the Licensing Store yet because I'm concerned that my (supposedly) new Dell came without a COA Activation Key.
The only key I have is the OEM Dell key that I found with Belarc Advisor and several other programs listed on this site and which the Mgadiag partially shows.
Since rebuilding the tokens.dat file includes typing in the activation key, will it accept the Dell OEM key?
Thanks again for your help.
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-M3DJT-4J3WC-733WD Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A= Windows Product ID: 00371-OEM-8992671-00524 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {7034C2E1-91B9-4E89-8CE5-6415C0729D68}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000009 Build lab: 7601.win7sp1_ldr.160408-2045 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{7034C2E1-91B9-4E89-8CE5-6415C0729D68}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-1278368580-3261043026-4231643775</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 3847</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="7"/><Date>20150629000000.000000+000</Date></BIOS><HWID>D0513B07018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>WN09 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Professional edition Description: Windows Operating System - Windows(R) 7, OEM_SLP channel Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00371-00178-926-700524-02-1033-7601.0000-2932015 Installation ID: 003346653330326320149533352574917865797121197892500881 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: 733WD License Status: Licensed Remaining Windows rearm count: 2 Trusted time: 5/18/2016 3:46:36 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 5:15:2016 19:53 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MAAAAAEAAQABAAEAAAACAAAAAwABAAEAln1gmvbf/OUIXJSHZoCs7rgrLICY+cj2 OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC DELL WN09 FACP DELL WN09 HPET DELL WN09 MCFG DELL WN09 FPDT DELL WN09 ASF! INTEL HCG SLIC DELL WN09 SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist SSDT PmRef Cpu0Ist MSDM DELL WN09
Hi JJ,
That Mgadiag looks good to go, Licenced and activated
All the required fields are there, and NO errors or mismatches are showing.
The proof of the pudding, (what a great saying),
select >> 1 << update to install, not a netframework one.
If it installs, then as i first posted, a refurbed comp, and genuine.
No further action required apart from, now create a system image using Macrium or Acronis, this will eleviate the requirement of you having to find/use another key.
Roy
Hmm do as Roy says mate and at last resort phone Microsoft theyare usually pretty good at sorting things out.
My brother in the UK bought a dud "genuine" Dell install DVD and they gave him a genuine key because of the predicament he was in - just wouldn't boot properly from the DVD.
Hi Roy,
I downloaded one non-netframework update and it installed with no problems. The computer rebooted and everything is working. I will have to have a talk with Amazon about this "new" computer (though now I am very happy with it.).
Thanks so much, I am very grateful for your help.
I'll go to the Backup and Restore section and read about how to create a system image.
And thanks to ICIT for the helpful suggestions.