Windows update failre / endless search for updates

Hi Roy / Callender,

Callender - I've followed all your actions over the past day or so, finally tonight after running windows update for over 5 hours, its picked up 25 important updates to install. Success I think!

The only thing is, I am getting a message on the bottom right corner of the desktop just above the system tray saying - "Windows 7, Build 7601, This copy of Windows is not genuine".

And my desktop background has disappeared to a black screen..


I haven't downloaded or installed the 25 available updates yet - should I go ahead and try or do i need to resolve this new issue/warning first?

thanks

Hi Hopey,
Try the downloads first

right havnt been touching Wshom,
lets give it a whirl, from this link
https://www.google.co.uk/url?sa=t&rc...3GxW4WdALIvtSQ

run the 1st (for server 2003)

and the Fixit
REBOOT

(If i search wshom on my comp 12 entries)

As for the non-genuine/black screen, thats because your comp has not been able to reach the activation server for 90 days.
To be expected.

Roy

Hi Roy,
I successfully downloaded and installed 24 updates last night, WU is now just showing 2 important updates available KB3035583 and KB3150513, not sure why these didn't try to install the first time round.

I tried to install the setup file for script for Server 2003 in the link you gave me - it won't work as soon as I open the file I get error "Not enough storage is available to process this command".

I did manage to run the Microsoft fixit on that page fixit50181.

When I run MGADiag I am still getting the Scripting.Dictionary activex error that I have been all along, but not sure if this still matters if I am now updating OK?

thanks

Hi Hopey,

Hide those 2 updates, they are W10 triggers.

been doing a bit more digging, can you uninstall KB971033
from an elevated command mode, (copy/paste it)

wusa /uninstall /kb:971033

REBOOT

REBOOT (again)

Download the KB 971033, as a stand alone update
http://go.microsoft.com/fwlink/?LinkID=152411

REBOOT

rerun Mgadiag.

If this does not correct the script error, as i suggested earlier update your Bios.

Roy

Hi Roy,
I uninstalled KB971033, rebooted (twice) then reinstalled as a standalone update without any errors or issues.

The scripting error was still there, so I've updated my BIOS from F43 to F48 which is the most recent.

I think the error is still there though - new MGADiag report below:

Not sure if this is relevant but in one of your earlier posts you asked me to download Script for Windows server 2003 - but this file wouldn't run. I notice in my windows update list in add / remove programs there are several updates mentioning Windows server 2008 - is there a version of Script for 2008 that might work instead?

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {B50D5D6F-395F-477D-BA32-D72C9480B327}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160408-2045
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B50D5D6F-395F-477D-BA32-D72C9480B327}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1327127725-3850345040-2025450725</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>Presario CQ57 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.48</Version><SMBIOSVersion major="2" minor="7"/><Date>20111218000000.000000+000</Date></BIOS><HWID>5C303D07018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
C:\Windows\system32\slmgr.vbs(22, 1) Microsoft VBScript runtime error: ActiveX component can't create object: 'Scripting.Dictionary'

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:28:2016 09:19
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LAAAAAEAAQABAAEAAAABAAAAAgABAAEA6GFYRgB3jBvqnJqGHhxw/4IvUF4=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP INSYDE
FACP HPQOEM SLIC-MPC
HPET HP INSYDE
BOOT HP INSYDE
MCFG HP INSYDE
ASF! HP INSYDE
SLIC HPQOEM SLIC-MPC
SSDT HP INSYDE
SSDT HP INSYDE

Hi Hopey,
The server script D/L, was a stab in the dark, might have worked.
from an elevated command mode run this please.
slmgr /rilc,

It may ask you to re-input your product key.

Was this install from the recovery partition/ HP reinstallation disk/other (please specify)

Roy

Hi Roy,

I ran slmgr /rilc. It seemed to work - opened a file showing a list of successfully installed, it didn't prompt me to re-enter license key. But I ran MGAdiag and the error is still there.

The laptop is running on the factory installed version of Windows 7 - i haven't reformatted since I bought the laptop a few years ago. If i need to reformat I assume there will be a recovery partition on the drive

Hello Hopey,
Having some fun with this, NOT,
can you navigate to here, see screenshot, they should be identical, please confirm either way.
follow the dircetions on the bottom of the screenshot via regedit

Roy