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Windows update failre / endless search for updates
Hi,
I have Windows 7 Home Premium 64-bit, SP1, on a Compaq Presario CQ57 laptop.
On 11th May Windows tried to download updates but something went wrong, laptop froze for over an hour and didn't respond - so I held the power button and forced restart. I thought updates had failed but when I turned the laptop back on it said it was finishing installing updates.
However when I logged back in the popup in system tray said updates were available, but would just search endlessly without finding anything.
I ran Windows update diagnostic tool, at first it kept finding error 0x80070057 and 80070005, and "Service registration is missing or corrupt". The diagnostic tool said fixed each time but when i re-ran the tool the same errors were reported and it still won't update.
I tried to use system restore but strangely I only had 1 restore point - 11th May when the updates failed - i have never seen this before how can all my previous restore points be deleted? I restored to 11th May but Windows update is still the same not working.
I have tried the following:
Manually resetting windows update components using the Microsoft article.
Running sfc /scannow (no problems found).
Running extended chkdisk with both options ticked.
Microsoft fixit 50123.
I have also ran the Microsoft Fixit 50202 in both normal and aggressive mode several times.
I am still getting the windows 10 update icon in the system tray. But I'm reluctant to try and upgrade until Windows 7 is fixed in case i want to revert back or the windows 10 upgrade fails and forces it to revert back.
Can anyone help?
Thanks.