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Windows 7: Error 7601 win7 not genuine - 0xc004f057

20 May 2016   #1

Error 7601 win7 not genuine - 0xc004f057


After installing win7 updates the computer started to upgrade to win 10. I didn't want that so I switched it off while trying to upgrade.
After reboot the system reverted to win 7 and stated a failed win10 upgrade in the win updates.

However I now have the "Your copy of windows s not genuine error - 7601 - 0xc004f057"

Here is my
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-2QWT6-HCQXJ-9YQTR
Windows Product Key Hash: PVjSC5x6njvqunmbCY3lOD7rYDo=
Windows Product ID: 00359-OEM-8992687-00007
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {5203C738-11D8-4B44-9284-D099F147E5A0}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160408-2045
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{5203C738-11D8-4B44-9284-D099F147E5A0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9YQTR</PKey><PID>00359-OEM-8992687-00007</PID><PIDType>2</PIDType><SID>S-1-5-21-1769235647-3671510881-313570290</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7823</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V3.9</Version><SMBIOSVersion major="2" minor="8"/><Date>20150330000000.000000+000</Date></BIOS><HWID>0F463607018400F4</HWID><UserLCID>0408</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GTB Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800007-02-1032-7601.0000-3072015
Installation ID: 012806900644519932285575152550388780484426893103551484
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: 9YQTR
License Status: Notification
Notification Reason: 0xC004F057.
Remaining Windows rearm count: 0
Trusted time: 20/5/2016 9:06:18 μμ

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 5:20:2016 15:47
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->

OEM Activation 1.0 Data-->

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
Thank you

My System SpecsSystem Spec
20 May 2016   #2

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Kav,
Its come back as non genuine because it is.
Your using an Asus OEM key on a retail motherboard.

Purchase a legitimate copy, to enable it.

My System SpecsSystem Spec
20 May 2016   #3


Hi Roy,

Thanks for your reply.
This computer has been assembled by the biggest PC assembler in Greece "Plaisio Computers" in November 2015 and the warning has not appeared before.
You are the expert, but I still believe there is an issue with the Win updates or the bios or I don't know what.
My System SpecsSystem Spec

21 May 2016   #4

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Kav,
In that case i would go back to them and tell them what I've said, and also that your going to report them to MS, you could do this anyway they MIGHT give a licence, and tell your local paper.

As its only about 6 months old do you something like our "Sale of Goods Act", covers us for things like this.

As it was a custom Build the licence types they could provided
OEM - System Builder

Dont like people getting conned.

My System SpecsSystem Spec
21 May 2016   #5


My System SpecsSystem Spec

 Error 7601 win7 not genuine - 0xc004f057

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