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Windows 7: Lost ability to use Microsoft Update

07 Jun 2016   #1

Windows 7 Professional SP1
Lost ability to use Microsoft Update

Today I was adjusting some settings in Windows Update and made the mistake of unchecking the box that said "give me updates for Windows and other Microsoft products".

Now I cannot get the updates for Office 2013 like I could last month.

And now when I go into Windows Update and click on the "find out more" link where it says "get Updates for other Microsoft Products" - instead of going to Microsoft Update - I get this link:

Microsoft Windows Update

Which simply displays two lame graphics on how to get to Windows update via the Start Menu.

Even the main Windows update site has been altered...(

Clearly something is going on at MS - as it seems "Microsoft Update" is gone.

Also - I now have my ESET 8.x NOD32 complaining about "missing system updates". When I view what's hanging out there via the ESET interface - I see a boatload of "critical" Office 2013 updates that probably shouwl be installed.

But I cannot get anything for Office 2013 via Windows update now.

Any ideas on how I can restore the normal Microsoft Update service - if it is in fact still available?


My System SpecsSystem Spec
08 Jun 2016   #2

Windows 7 Ultimate x64 (v6.1)


Maybe this link may help you a bit:

Please let me know if your issue was/wasn't resolved.
My System SpecsSystem Spec
08 Jun 2016   #3

Windows 7 Professional SP1

Quote   Quote: Originally Posted by Tyler1118 View Post

Maybe this link may help you a bit:

Please let me know if your issue was/wasn't resolved.
That MS link is for Click To Run installs of Office.

A retail (from disc) install of Office 2013 has NO ability to draw updates from the Account page. There is NO button to press.

I solved my issue via this thread:

unable to update office 2010


My System SpecsSystem Spec


 Lost ability to use Microsoft Update

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