Cant upgrade to W10. Get the message 'CPU not supported (NX)'


  1. Ukdodger
    Posts : 178
    Windows 7 home
       New #1

    Cant upgrade to W10. Get the message 'CPU not supported (NX)'


    Some months ago I upgraded to W10 (which installed without any problems) didnt like it and went back to W7. Today I decided to upgrade again but this time I get the message from the upgrade assistant that I cant upgrade on this (the same laptop) because - 'The CPU isnt supported (NX)'.

    This is a Samsung RV510 running W7 home. No hardware changes have been made.

    Also I attempted to download W10 from MS without using the assistant and it never completed the download. I left it downloading for three hours. This laptop maybe slow but not that slow!

    Any help appreciated.
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  3. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #2

    Hi UKD,
    follow this link for a clean install, from our sister W10 site.
    Clean Install Windows 10 Directly without having to Upgrade First - Windows 10 Forums

    Roy
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  4. Ukdodger
    Posts : 178
    Windows 7 home
    Thread Starter
       New #3

    torchwood said:
    Hi UKD,
    follow this link for a clean install, from our sister W10 site.
    Clean Install Windows 10 Directly without having to Upgrade First - Windows 10 Forums

    Roy
    Thanks I'll give it a go.
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