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Not Genuine error message Win7 Pro Retail
July 21,2015, installed windows 7 professional full retail. Bought new from Ebay seller so at time I ran MGADiag and it was confirmed Genuine.
All was fine until July 2 ( 7:2:2016 17:51 to be exact) when my desktop background went black and MS started popping up the message that my Windows 7 build 7601 is not genuine 0xC004F200.
1) tried system restore to 6/28/16 - failed 0x80070005. Then system restore to 6/24/16 which succeeded only in removing a silverlight update. I have spent HOURS searching your help site and the internet to no avail.
2) Found archived tech support on MSN whose p0xC004F200 problem was solved so followed all the steps he was told (except entering the COA # which I seem to have misplaced my orig box)
I cannot find in my update history, the patch from Dec 2014 KB3004394 which apparently caused this, nor do I find the PatchRepair KB3024777 which came out two days later.
3) Tried downloading KB3024777 directly from MS site but it won't install... no error msg, it just won't do anything after I hit "install" I understand that somehow Windows hides some of their updates so they cannot be found -
4] Went to System properties & entered my Keycode again which directed me to telephone activation, which failed.
Ran two or three more MGAD which interestingly show different results for ID: in that the end # in () is 3 and it was (1) on july 21 2015 and "Build lab" is different than the first time i ran it when it was deemed "genuine" pasted are newest MGAD and just a png snip of the one that verified it as genuine last year(didn't know how nor that I would need to do the "copy" :
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0xc004c4a2 Windows Product Key: *****-*****-8VW88-C4WFQ-9TY6B Windows Product Key Hash: xRJIIpUh+f7bICJGrzOdGt1vGoo= Windows Product ID: 00371-845-8277551-85571 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {94F4FB00-1EBA-4319-9535-B11CA5BB26CF}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000009 Build lab: 7601.win7sp1_ldr.160408-2045 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003] Other data--> Office Details: <GenuineResults><MachineData><UGUID>{94F4FB00-1EBA-4319-9535-B11CA5BB26CF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-9TY6B</PKey><PID>00371-845-8277551-85571</PID><PIDType>5</PIDType><SID>S-1-5-21-3662381819-2302391705-1256642760</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Inspiron 1720 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="4"/><Date>20080711000000.000000+000</Date></BIOS><HWID>B3BA3607018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M08 </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Professional edition Description: Windows Operating System - Windows(R) 7, RETAIL channel Activation ID: e838d943-63ed-4a0b-9fb1-47152908acc9 Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00371-00170-845-827755-00-1033-7601.0000-1852016 Installation ID: 018281074810069711940660457653874855050725653246812651 Processor Certificate URL: SpcService Web Service Machine Certificate URL: RacService Web Service Use License URL: UseLicenseService Web Service Product Key Certificate URL: PkcService Web Service Partial Product Key: 9TY6B License Status: Notification Notification Reason: 0xC004F200 (non-genuine). Remaining Windows rearm count: 4 Trusted time: 7/3/2016 1:55:25 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C4A2 HealthStatus: 0x0000000000000000 Event Time Stamp: 7:2:2016 17:51 ActiveX: Not Registered - 0x80040154 Admin Service: Not Registered - 0x80040154 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: QAAAAAIABgABAAIAAAADAAAAAwABAAEA6GGs4rVyehAGDOrGRoN2/6JwSEVCo4hZjB+jXY2ImNs/gPK5FvEqhQ== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x0 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC DELL M08 FACP DELL M08 HPET DELL M08 BOOT DELL M08 MCFG DELL M08 SLIC DELL M08 SSDT PmRef CpuPm
Last edited by spoonleg; 04 Jul 2016 at 14:21. Reason: forgot to "code" MGAD looks worse now
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