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Can't update Silverlight from Windows update (KB3162593)
I am trying and each time it fails...it tries to create a restore point (too much time) and it finally gives me error 643, any ideas how to solve it?
Thank you in advance!
Can't update Silverlight from Windows update (KB3162593)
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New #2
I wouldn`t even try to update it, that update caused system file corruption. I would just hide it. If all your web pages open fine, you don`t need the update.
What is Microsoft Silverlight and why do I need it? - Microsoft Community
What Is Silverlight? Do I Really Need It? » I've Lost My Internet!
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New #3
Thank you for your answer but what about installing the update... I mean it is the first time (I have Windows 7 for 6 years) that I can't update a thing... And to be honest first time I hear an update of Microsoft causes system file corruption. Why are they not taking back the update if it is bad?
Thank you very much in advance!
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New #4
Hi Balema,
Your comment i cant update a thing.
Is more of a problem
Lets have a look at the results from this tool
http://go.microsoft.com/fwlink/?LinkID=52012
And one days worth of info from your windowsupdate log.
MS have issued quite a few bad updates.
In regard to Silverlight i have actually rolled it back, kept causing me problems
Roy
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New #5
Thank for your answer!
I have run the tool, now what do you want me to copy so you can see it, it has many things...
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New #7
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-FMQBF-7H2G8-3J43C Windows Product Key Hash: tTZ0V8g+Mxpile2yvFQmA4RkvVk= Windows Product ID: 00426-OEM-9141204-91979 Windows Product ID Type: 3 Windows License Type: OEM System Builder Windows OS version: 6.1.7601.2.00010100.1.0.001 ID: {2B596BBF-D674-4745-A980-816313CB5198}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: Registered, 1.9.42.0 Signed By: Microsoft Product Name: Windows 7 Ultimate Architecture: 0x00000009 Build lab: 7601.win7sp1_ldr.160516-0600 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{2B596BBF-D674-4745-A980-816313CB5198}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3J43C</PKey><PID>00426-OEM-9141204-91979</PID><PIDType>3</PIDType><SID>S-1-5-21-825374558-1005127703-3835376073</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>X58A-UD5</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>Ff1</Version><SMBIOSVersion major="2" minor="4"/><Date>20110515000000.000000+000</Date></BIOS><HWID>9B683C07018400FE</HWID><UserLCID>0408</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GTB Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Ultimate edition Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel Activation ID: cfb3e52c-d707-4861-af51-11b27ee6169c Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00426-00182-412-091979-02-1032-7600.0000-0332013 Installation ID: 006995924933317075716483194815298722393324036811385970 Processor Certificate URL: SpcService Web Service Machine Certificate URL: RacService Web Service Use License URL: UseLicenseService Web Service Product Key Certificate URL: PkcService Web Service Partial Product Key: 3J43C License Status: Licensed Remaining Windows rearm count: 4 Trusted time: 10/7/2016 8:07:10 μμ Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 4:18:2016 21:45 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: PgAAAAIABwABAAEAAQADAAAAAQABAAEACrZk0pnz79gIhap/wtLCj3yH+gEavcLDSB8agOCZIhdk/ljV6oI= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC GBT GBTUACPI FACP GBT GBTUACPI MCFG GBT GBTUACPI EUDS GBT MATS GBT TAMG GBT GBT B0 SSDT INTEL PPM RCMLast edited by Brink; 10 Jul 2016 at 14:15. Reason: code box
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New #8
Thats lookin OK,
Can i still see the entries from the Windowsupdate log.
Roy
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