Windows Update spins "checking for updates"; SURT installer spins


  1. Posts : 6
    WIndows 7 Pro 64bit
       #1

    Windows Update spins "checking for updates"; SURT installer spins


    Windows Update spins forever on "checking for updatse". The Win Update Troubleshooter gives error 0x8024402C. I have tried numerous fixes including some KBs - no success.

    Today I tried steps 1 and 2 that you recommend should be run before posting on this problem.

    1. The SURT installer has been spinning > 3 hrs on "searching for updates on this computer".

    2. I ran "sfc /scannow". It says "Windows Resource Protection found corrupt files but was unable to fix some of them" and refers to CBS.log - but that is an empty file.

    Can anyone advise me?
      My Computer


  2. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi Bill,
    have you tried the fixit from this link
    https://support.microsoft.com/en-us/kb/883821


    Roy
      My Computer


  3. Posts : 6
    WIndows 7 Pro 64bit
    Thread Starter
       #3

    Yes thanks but no proxy set


    Thanks Roy; however that's the first of many fixes I tried. The auto fixer will not run, and on trying the manual way, the command proxycfg is not recognised. I never had set up any proxy and there is none showing up in the properties of the network connection.
      My Computer


  4. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    OK Dokey,
    Lets try reseting it via IE.


    Roy
    Attached Thumbnails Attached Thumbnails Windows Update spins "checking for updates"; SURT installer spins-iesec.png  
      My Computer


  5. Posts : 6
    WIndows 7 Pro 64bit
    Thread Starter
       #5

    Hello Roy. I assume you meant click the "Restore advanced settings" button, so I have. It didn't seem to change any settings and has not solved the problem.
      My Computer


  6. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #6

    Hi Bill,
    the error code points towards an internet connection problem.

    can you run these commands
    Copy and paste these lines in Note pad.

    @Echo on
    pushd\windows\system32\drivers\etc
    attrib -h -s -r hosts
    echo 127.0.0.1 localhost>HOSTS
    attrib +r +h +s hosts
    popd
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
    netsh winsock reset all
    netsh int ip reset all
    shutdown -r -t 1
    del %0


    Save as flush.bat to your desktop.
    Right click the .bat file and choose to run as Administrator. Your computer will reboot itself.

    Roy
      My Computer


  7. Posts : 6
    WIndows 7 Pro 64bit
    Thread Starter
       #7

    I ran that but there was a message to the effect that one of the operations couldn't be performed on a local area connection because it wasn't connected (I was on wireless at the time). Re-ran with wired connection, seemed to run OK. Then left machine on all night but no change - Windows Update still not working.
    It's maybe worth clarifying that all other Internet connectivity has been perfect throughout - it's only WU that seems to have a problem.
      My Computer


  8. Posts : 6
    WIndows 7 Pro 64bit
    Thread Starter
       #8

    I left WU "running" for some hours and it stopped with error C80003FA. I'm about to google for that but posting here in case it is one you know.
      My Computer


  9. Posts : 6
    WIndows 7 Pro 64bit
    Thread Starter
       #9

    Update - I thought I'd made progress because when I went to do a restart after the C80003FA, the little shield appeared beside the "shutdown" selection - but there was no message about updates during shutdown or restart, and nothing in WU history (which had been wiped by one of the previous "fixes". I saw in another thread that CF80003FA indicates a memory problem - and since installing an extra 1GB I have had the odd blue-screen - so we'll see what Memtest finds. Nothing so far...
      My Computer


 

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