Win7 x64 OS Home Premium Problem

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  1. Posts : 84
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Win7 x64 OS Home Premium Problem


    Hi...experienced 2 major power outages and when power returned, I am now getting the message that I am not operating a genuine licensed Win7 OS.

    I bought this M5A78L-M USB3 (AMD760g/SB710 Chipset at the end of March 2016. It was an eBay power seller and what I got was the driver dvd. They load the OS. So I can't prove anything to M/S (to my knowledge). One minute everything is valid but the next the OS is not genuine.

    How can I correct this horrible error? I have tons of images and daily backups plus all of my valuable programs that I don't want to lose...simply because M/S has (in their omnipotent wisdom) decided that this system isn't genuine.

    Thanks!
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    Hi and welcome to SevenForums,
    Refer to this
    Windows Genuine and Activation Issue Posting Instructions
      My Computer


  3. Posts : 7,060
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #3

    Can you also run the tool on your other comp as well, please

    Roy
    note in the licence type it should read Retail or OEM System builder.
      My Computer


  4. Posts : 84
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #4

    MGADIAG Report


    I will have to see if I can get my wife's computer to stay on long enough to do the MGADIAG report. Keep in mind that this OS has been running well since March 2016. There was never a question about genuine license before the power outage last night. Anyway here is the report for my computer...and thanks for the help!

    Code:
    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    
    Validation Code: 50
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-PWB9R-4K7W4-2BT4J
    Windows Product Key Hash: jlJIE69lzaXsu5B+X11cktZP6u8=
    Windows Product ID: 00359-OEM-8992687-00015
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {4E9CE4CF-D9BB-4E9B-BE28-468CCA6CC3B6}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.160408-2045
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A
    
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    
    File Scan Data-->
    
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4E9CE4CF-D9BB-4E9B-BE28-468CCA6CC3B6}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2BT4J</PKey><PID>00359-OEM-8992687-00015</PID><PIDType>2</PIDType><SID>S-1-5-21-1327821890-4053889972-4147230193</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2101   </Version><SMBIOSVersion major="2" minor="5"/><Date>20141202000000.000000+000</Date></BIOS><HWID>EB6D3D07018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  
    
    Spsys.log Content: 0x80070002
    
    Licensing Data-->
    Software licensing service version: 6.1.7601.23403
    
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800015-02-1033-7601.0000-0672016
    Installation ID: 002440826030586696372994518862298952905434580974815526
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 2BT4J
    License Status: Notification
    Notification Reason: 0xC004F057.
    Remaining Windows rearm count: 3
    Trusted time: 7/14/2016 10:19:16 PM
    
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:26:2016 10:47
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    
    
    HWID Data-->
    HWID Hash Current: NAAAAAEABAABAAEAAAACAAAAAgABAAEA6GFGNAQJEDNU8uJrOJhUrDw96kXO7sI6MwCggQ==
    
    OEM Activation 1.0 Data-->
    N/A
    
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            120214        APIC0955
      FACP            120214        FACP0955
      HPET            120214        OEMHPET 
      MCFG            120214        OEMMCFG 
      OEMB            120214        OEMB0955
      SSDT            A M I         POWERNOW
      My Computer


  5. Posts : 17,322
    Win 10 Pro x64
       #5

    Unfortunately, you need to buy a new license.

    This,

    Code:
    Windows Product ID: 00359-OEM-8992687-00015
    Is only valid on a Samsung computer shipped from the factory with that OS.

    This is a retail board you mentioned in your first post,

    Whazzupdoc said:
    I bought this M5A78L-M USB3 (AMD760g/SB710 Chipset at the end of March 2016. It was an eBay power seller and what I got was the driver dvd. They load the OS. So I can't prove anything to M/S (to my knowledge). One minute everything is valid but the next the OS is not genuine.
    It's an ASUS and shouldn't have a Samsung OEM SLP licence on it.
      My Computer


  6. Posts : 84
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #6

    I appreciate the input however I don't understand the conclusion. I know I have a 1TB external HD used for my Macrium Reflect backups. I did not know any other components were Samsung. How could this computer be operating like clockwork for 4 1/2 months if that were such a problem? Why would it only show up after a power outage? We live in Honduras now and power outages are like the sun coming up nearly every a.m. So I'm clearly not understanding you so please help me 1) to understand how this could be; and 2) what can I do about it (other than going thru the expense and incredible annoyance of having to load a new OS and reinstall the saved images?

    Thanks...I mean no disrespect. Something just doesn't sound right. But here is a Speccy report I just ran with all my stuff on it. Please let me know what you think after you review what this system is and/or is not.

    http://speccy.piriform.com/results/d...qOODbKoFSUeIhs
      My Computer


  7. Posts : 7,060
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #7

    Hi Doc,
    Derekimo is correct.
    The installation is NON-genuine, for the reason he stated
    The OEM licence key you have on your system, can only have been activated by using an activation expliot, ie a "hack", which was more than likely broken by the power cut.

    As i said in my first post, the note, Retail or OEM System Builder licence type, which yours is not.


    Roy
      My Computer


  8. Posts : 84
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #8

    O.K...I viewed everything I sent you on speccy and there is no mention of Samsung except as the peripheral device. So I don't know where that advice came from.

    Also by way of explanation, I could not load your SevenSupportSystemSpecs because M/S won't let me. I can't do the updates because they think I'm operating a license that is not genuine...a real catch 22. So I had to send it thru speccy.
    Attached Thumbnails Attached Thumbnails Win7 x64 OS Home Premium Problem-systeminfoerror-missing-netframework-v4.0.30319.png   Win7 x64 OS Home Premium Problem-software-counterfeiting-message-071516.png  
      My Computer


  9. Posts : 7,060
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #9

    Hi Doc,
    The reference to Samsung is BECAUSE of the product licence key and product Id

    They should only be shown for Samsung Computer running W7 Home Premium, with thier own brand motherboard installed.

    And you have just confirmed that the install is non-genuine by running Speccy, and no samsung equipement found.

    There are other indications that this install is non-genuine.
    Even if you purchased the OS dvd from a reputable source whoever installed it also included the hacks to circumvent WAT, Windows Activation Technologies, (Genuine test)

    Roy
      My Computer


  10. Posts : 84
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #10

    Hello Roy. So if I'm getting it right this so-called power seller is a cheap SOB that used a Samsung computer with original licensed OS and factory components, but also he had some sort of limited licensing rights to build and install onto other computers he builds...providing they're like his? But then these 'other builds' are not Samsungs, and so any event that slams down those computers will result in the 'not genuine license' message?

    How does one know by looking at the product license license key and product I.D. whether it is WAT or not?

    I feel really 'had'. This guy should not be allowed to sell and make money on the skirts of eBay.

    O.K., so just where do I have to go in order to get a genuine Win7 x64 Home Premium? I'm 77 years old and on SS Income and can't afford to get whacked again in buying another wrong license. And any idea of what that correct license will cost me?
      My Computer


 
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