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Windows 7: Windows Update Error

16 Jul 2016   #1

win 7 prof 64bit
Windows Update Error

I have a windows update problem, searching for updates take a very long time.So i started downloading windows update diagnostic, and i got the error 0x80070005

how to fix it? i went to several websites, but wont work,

attached is the windows update diagnostic test results

Please help me, URGENT


Attached Images
Windows Update Error-w.jpg 
My System SpecsSystem Spec
16 Jul 2016   #2

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

The error code relates to Access denied.
please run this tool copy/paste the output

and from the WindowsUpdate log, todays entries please

My System SpecsSystem Spec
16 Jul 2016   #3

win 7 prof 64bit

here are the results from the tool
as for the WindowsUpdate log, do u mean by this?

P.S Because its 11pm soon at my side, i might be offline.


Attached Files
File Type: txt MGADiag.txt (4.5 KB, 3 views)
My System SpecsSystem Spec

16 Jul 2016   #4

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Problematic,


Forget about the log file, You have a bigger problem,
Do you have access to a W7 iso or usb??
(if not could be a factory reset)

From the report
Licensing Data-->
C:\Windows\system32\slmgr.vbs(22, 1) Microsoft VBScript runtime error: ActiveX component can't create object: 'Scripting.Dictionary'

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

The first error is can be very awkward to fix,
and on most occassions the only recourse was a repair install, hence my earlier question
Repair Install

We can try and sort it, but it could take some time, me being in England.
Hence the long post

For starters, and do it in order please

reset IE settings to default
Controlpanel >> internet options >> Advanced >> restore defaults, (box at bottom)

re-register script engine, from a run command
regsvr32 vbscript.dll

fix for errors 2,3
please run KB971033


rerun the tool
errors 2,3 should be gone, it may clear error ,1 but im not confident

IF the errors are gone try and update.

if not
open a Command Prompt and cut and paste the following:

reg query "HKEY_CLASSES_ROOT\CLSID\{B54F3741-5B07-11cf-A4B0-00AA004A55E8}"

Response should be:
(Default) REG_SZ VB Script Language

reg query "HKEY_CLASSES_ROOT\CLSID\{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32"

Response should be:
(Default) REG_SZ C:\Windows\system32\vbscript.dll
ThreadingModel REG_SZ Both

Any errors between the them are usually caused by
an over zealous AntiVirus install
Registry cleaners or optimiser programs.
OR MALWARE, have you been infected recently?

Before we get around to fixing these
IF an AV name is shown in the response to the query please un-install it with thier removal tool.
remove any optimiser program or registry cleaner
note if you use CCleaner uncheck the clean registry option.
If malware please post the log clearence details.

next using regedit navigate to, it should look like this(see screenshot)
note DO NOT WORRY ABOUT THE UNKNOWN ACCOUNT, MS have introduced this it relates to the APPStore


please post the results of the previous actions, we may/may not have to do anything more

The final fix
complete a sytem restore and run ERUNT
ERUNT Download

now run this installer to reset permissions


Try updating


Attached Thumbnails
Windows Update Error-inproc.png  
My System SpecsSystem Spec
16 Jul 2016   #5

win 7 prof 64bit

Uh I dont have any win 7 iso or usb,
So we cant do repair install?

Just follow ur steps,starting from resetting IE settings?

I suck at IT stuff, so please guide thru

My System SpecsSystem Spec
16 Jul 2016   #6

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Problematic
the instructions are in the post
thats why i said print it out.

My System SpecsSystem Spec
17 Jul 2016   #7

win 7 prof 64bit

Hi Roy,

if i am not wrong, i have to run this right?

after re-register script engine?
My System SpecsSystem Spec
17 Jul 2016   #8

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

yes please

My System SpecsSystem Spec
17 Jul 2016   #9

win 7 prof 64bit

Hi Roy,

Bad news, it cannot run. The installer stuck at this screen. Ran it for 1hr, still same .
It looks like i cant search for any updates


Attached Images
Windows Update Error-well-looks-like-i-got-more-problems-ran-1hr-full-still-showing-screen.jpg 
My System SpecsSystem Spec
18 Jul 2016   #10

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Thats unfortunate,
can you run this script instead, report any message

net stop sppsvc

cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
ren tokens.dat
net start sppsvc
cscript.exe %windir%\system32\slmgr.vbs /rilc

then carry on with the rest of the instructions.

My System SpecsSystem Spec

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