my Window 7 was not genuine.

a friend helped me by downloading Windows 7. I started getting Windows not genuine messages. and a week later I got this screen and I can't get out of it. help!

I cannot use the computer. I get a blue screen / with a bird in the right hand corner and another graphic that might bide a branch. Sorry, I am very illiterate when it comes to compilers. Using my tiny phone to get this message to you

Hi Shana,
From what i can find your lappy came with W7, why download another version, try factory reset.
https://support.toshiba.com/support/...tentId=2737864

Roy

If you are using Toshiba laptop &or PC, there are 3 partitions.

The 1st partition is for Booting, hence it is locked & hidden, a very small size.

The 2nd partition is for Windows OS.

The 3rd partition is for all recovery purpose, which is also locked & hidden, about 12 GB.

I did bought both Toshiba laptops Recovery disks from Toshiba Service center.
On using the recovery disk, it will also create an exact partitions.

You can also do an backup to another HDD &or DVD.

As for Windows 7 key, it is stated under the laptop &or for PC either on top or behind.

After installing and doing windows updates up-to-date, and add an Restore point.
It is best to make a backup to DVD(s) as you do not need to do all over again, ie windows update.
After backup is done, there will not be any problem, if encountered.

The MS Offices will also installed, as it only required an activation key.

Oh awesome. I will try that. Will I lose all my files?

I tried Roy's suggestion. Nothing happened. The same screens.came on and nothing was different.
As far as Eric's solution goes, I have a boot recovery disc I burned from the Toshiba website a few months back. Do I in the DVD and go for it? Never had to do this before so I'm checking with you pros so I don't mess up! I really appreciate your help....

Shana said:

Oh awesome. I will try that. Will I lose all my files?

Yes.

Using system recovery will return the computer to the state it was in when it left the factory. All user files will be lost.

I put in the recovery disc. Computer recognized it but then it goes to a blank black screen. After about 2-3 minutes it goes to the blue screen I the picture above AAAAHHHHHHHHH!!...!...

Ok this morning I was able to get the advanced options on the boot menu. I had an option to repair my computer. I hit enter. I got a black screen for about 4 minutes. Then back to that blue screen with a bird.