Checking for updates stalls


  1. Posts : 2
    Windows 7 Home Premium 64bit
       #1

    Checking for updates stalls


    Hello,

    I've finally updated from Windows XP to Windows 7 SP1 64bit yesterday (with a new PC). For my entire life, Windows XP is the only OS I've used. So, I'm brand new to Windows 7 and hardly know anything about it.

    I tried using windows update, but it just hangs and says "checking for updates".

    I tried manually downloading several update files, but none of them have worked. I disabled firewall (because I thought maybe that was blocking the download?) and defender. I don't know what else to do and I really need help because I've become so frustrated.

      My Computer


  2. Posts : 6,996
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi Fester,
    from your screenshot The Firefox tab is showing activate is that for W7??
    if so can you run this tool please, copy/paste the output.
    http://go.microsoft.com/fwlink/?LinkID=52012

    Unfortunately MS is not treating W7 users as a priority at the moment and updating is rather SLOW, just let it run overnight.

    Roy
      My Computer


  3. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #3

    Hi and welcome to SevenForums,
    When manually installing updates you need to switch your update settings to Never check for updates and restart the machine first.

    Make sure KB3020369 is installed if not manually install it,
    Win-7 32 bit
    https://www.microsoft.com/en-us/down....aspx?id=46827
    Win-7 64 bit
    https://www.microsoft.com/en-us/down....aspx?id=46817

    After manually install this one too KB3161608
    Win-7 32bit
    https://www.microsoft.com/en-us/down....aspx?id=52976
    Win-7 64bit
    https://www.microsoft.com/en-us/down....aspx?id=52974

    After switch your windows update settings back to what you had prior and manually check for updates and the rest should show up shortly.
      My Computer


 

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