Windows Update error code 80080005

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  1. Posts : 15
    Windows 7 Home Premium 64bit.
    Thread Starter
       #11

    torchwood said:
    Hi Wsept,
    When you highlight the language is the remove Greyed out if not use that.

    Roy
    If you mean, can i remove the Language from the list of available Keyboard Inputs, yes i can, and just did it now but i don't think this removes any Lang Packs.

    I am going to try this way, and proceed as you asked before.
      My Computer


  2. Posts : 15
    Windows 7 Home Premium 64bit.
    Thread Starter
       #12

    I did the modifications and rebooted, the Update failed with the same error code.

    Now i launched the SURT, last time it took 17 hours to complete so if it is the same, i won't be back soon :).
      My Computer


  3. Posts : 15
    Windows 7 Home Premium 64bit.
    Thread Starter
       #13

    Hi,

    Latest actions:
    - NetFrameWork repaired but not updated.
    - TrustedInstaller is on Manual.
    - Removed additional Input Keyboard Languages (not Packs).
    - The WU Failed so i ran the SURT a second time.

    After rebooting, still having Error code 80080005, here is the changed CBS in attachment.
    Attachment 389916
      My Computer


  4. Posts : 7,061
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #14

    Hi Wsept,
    Kinda mis-read the error
    IT relates to IE10, what version are you currently running?

    Surt does not appear to be working, please run this tool
    http://www.sysnative.com/niemiro/apps/SFCFix.exe

    Can i see the final days entries from the WindowsUpdate log.

    Roy
      My Computer


  5. Posts : 15
    Windows 7 Home Premium 64bit.
    Thread Starter
       #15

    Hi Torchwood,

    Thank you for getting back to me.

    Yes, the SURT failed and those errors date to August 2013 (the update problem did not occur until lately), the CheckSUR log file didn't even add entries (after 2013), i thought you saw it.

    So if i understand correctly the Input Keyboard Languages may not be the issue here, Can i add theme back?

    The IE version 11.0.9600

    The SFCFix appears to be checking the old (and only) checkSUR logs that exists, the analysis doesn't report any major error (attachment SFCFix.txt ), the errors that were mentioned at the end of the analysis (on the window) concern something with the naming of an old version of IE10 (see attachment).

    Windows Update error code 80080005-sfcfix_error.jpg

    The WindowsUpdate log starts at the beginning of this month, the issue started before that.
    The log (attachment WindowsUpdate.log ).
    .
      My Computer


  6. Posts : 7,061
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #16

    Hi Wsept,
    Never seen that message before, but the other tool i asked you to run also refered to it.

    please run this tool
    http://go.microsoft.com/fwlink/?LinkID=52012
    Within it i expect to see the following

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:
    And

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]


    The Update log is complaining about an ActiveX problem
    Can you reset it
    Control panel >> internet options >> Advanced >> click on restore defaults.

    Now install KB971033

    REBOOT (twice)

    Rerun the tool those errors should be gone
    (Copy/paste the output please)

    Roy
      My Computer


  7. Posts : 15
    Windows 7 Home Premium 64bit.
    Thread Starter
       #17

    So we ignore the Keyboard Input Languages for now ?

    Here's the concerned parts of the report
    1.
    HTML Code:
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:23:2016 01:09
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    2.
    HTML Code:
    File Scan Data-->
    Nothing in the File Scan!

    From this report the ActiveX seems Ok, do i need to do the Restore ?
    and what about the KB ? awaiting response to proceed.
    .
      My Computer


  8. Posts : 7,061
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #18

    Hi Wsept,
    Were the errors i mentioned, in the 1st run of the tool ??
    (now gone??)
    Did you run KB971033 ?

    can you follow this link

    https://support.microsoft.com/en-us/kb/883821
    and run the fix's for the following error codes
    0x80072ee7
    0x8024402c

    then WU troubleshooter
    http://go.microsoft.com/?linkid=9830262

    please leave keyboard language for the moment.

    And finally can you rerun the tool after the changes,
    I would like to see it ALL

    Roy
      My Computer


  9. Posts : 15
    Windows 7 Home Premium 64bit.
    Thread Starter
       #19

    The first time, the tool froze for 10 minute with the message the app doesn't respond so i forced the exit, rebooted the machine and ran it again and it worked. I can't say if the fact that i needed to re-run it corrected the errors.

    I Did nothing with the KB71033 nor the ActiveX since i didn't get the errors you were expecting from the tool.

    So do i run KB71033 or follow you last post or both?.
    .
      My Computer


  10. Posts : 7,061
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #20

    please complete all the instructions in my last post.

    Roy
      My Computer


 
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