Windows Update errors 80070002 and 80246007

CheckSUR shows the following problem files.

Code:

Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.16784_none_1e82b42cadd77b7d.manifest
 winsxs\manifests\x86_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.16784_none_c26418a8f57a0a47.manifest
 winsxs\manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7600.20928_none_1f51338dc6c0d624.manifest
 winsxs\manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.21687_none_20f5aedbc418d338.manifest
 winsxs\manifests\amd64_microsoft-windows-capi2-certs_31bf3856ad364e35_6.1.7601.17582_none_2067109eaaffb4bb.manifest
 servicing\packages\Package_2_for_KB2524375~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_2_for_KB2524375~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_4_for_KB2524375~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_4_for_KB2524375~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2524375_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2524375_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2524375_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2524375_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2524375~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB2524375~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_2_for_KB2524375~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_2_for_KB2524375~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_4_for_KB2524375~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_4_for_KB2524375~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2524375_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2524375_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2524375_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2524375_SP1~31bf3856ad364e35~amd64~~6.1.1.1.cat
 servicing\packages\Package_for_KB2524375~31bf3856ad364e35~amd64~~6.1.1.1.cat

SFC crashed with these error messages.

Code:

2014-05-29 08:26:41, Error                 CSI    000001fb (F) c0000185 [Error,Facility=(system),Code=389 (0x0185)] #2238958# from Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysReadFile(h = 96c ("\Device\HarddiskVolume2\Windows\winsxs\amd64_microsoft-windows-font-truetype-mingliu_31bf3856ad364e35_6.1.7600.16385_none_170f5b78a1ae6145\mingliu.ttc"), evt = 0, apcr = NULL, apcc = NULL, iosb = @0x15ecdf0, data = {l:0 b:}, byteoffset = 18677760 (0x00000000011d0000), key = (null))
[gle=0xd0000185]
2014-05-29 08:26:41, Error                 CSI    000001fc@2014/5/29:12:26:41.463 (F) d:\win7sp1_gdr\base\wcp\sil\merged\ntu\ntsystem.cpp(2155): Error c0000185 [Error,Facility=(system),Code=389 (0x0185)] originated in function Windows::Rtl::SystemImplementation::DirectFileSystemProvider::SysReadFile expression: (null)
[gle=0x80004005]
2014-05-29 08:26:50, Error                 CSI    000001fd (F) c0000185 [Error,Facility=(system),Code=389 (0x0185)] #2238957# from Windows::Rtl::SystemImplementation::CFile_IRtlFileTearoff::ReadFile(Flags = 3, Buffer = {l:0 ml:65536 b:}, Offset = 18677760 (0x00000000011d0000), Disposition = 0)[gle=0xd0000185]
2014-05-29 08:36:54, Info                  CBS    Reboot mark refs incremented to: 1
2014-05-29 08:36:54, Info                  CBS    Scavenge: Starts
2014-05-29 08:36:54, Info                  CSI    000001fe@2014/5/29:12:36:54.880 CSI Transaction @0x744c040 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [10]"TI6.0_0:0/"

This error is a little puzzling - but may indicate that the system is unable to read the file properly.

Please run the following commands in an Elevated Command Prompt, and we'll see if there's anything we can see

Code:

 
DIR C:\Windows\Winsxs\amd64_microsoft-windows-font-truetype-mingliu_31bf3856ad364e35_6.1.7600.16385_none_170f5b78a1ae6145
ICACLS C:\Windows\Winsxs\amd64_microsoft-windows-font-truetype-mingliu_31bf3856ad364e35_6.1.7600.16385_none_170f5b78a1ae6145 /T
ATTRIB C:\Windows\Winsxs\amd64_microsoft-windows-font-truetype-mingliu_31bf3856ad364e35_6.1.7600.16385_none_170f5b78a1ae6145\*.* /S
 
.

Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

They look normal enough - perhaps the problem is elsewhere.

I'll post a fix for the CheckSUR errors tomorrow ( a little busy tonight!)

Got there early :) - the results above are normal.


I've uploaded a file - dtraa.zip - to my OneDrive at Noel's OneDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder dtraa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

No problem - I'm not going anywhere (except the pub )

Great! - please post the requested files anyhow, as there's always the chance that something could come back to bite you later.