Error 8007000e when updating on Win7 Ultimate fresh install

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  1. Posts : 40
    Windows 7 Ultimate 32 bit, Windows Vista Ultimate SP2 32 bit
    Thread Starter
       #11

    Hi Roy,

    Thank you for the additional information. Where do I find the KB971033 to run? I'm truly glad it is not s bad as I feared. (Whew)

    I have checked on the Internet for that file, but, not sure which one is the one I need to run. Some I don't feel safe with as they are from sites I am not familiar with.
      My Computer


  2. Posts : 293
    win 7 home premium 64 bit
       #12

    torchwood said:
    [FONT=tahoma]Hi Tink,
    Not as bad as it looks
    please run KB971033.


    Roy

    @Torchwood:

    I have a question..I CAN download and install Windows Updates without any problem however I too have
    an uninstalled KB971033, which says it is a pending update unlike all others I receive, and since the box isn't checked I don't want to risk installing it...This PC is a factory new (NOT refurbished or a return,ect) OEM Acer desktop with Windows 7 Home Premium and is a genuine product purchased from Newegg.com last year. Should I install that update anyway or just keep ignoring it?
      My Computer


  3. Posts : 7,061
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #13

    Hi Tink/Legacy,

    direct link from MS (x86)
    http://go.microsoft.com/fwlink/?LinkID=152411

    This update is a hotfix, primarily for your type of problem Tink.
    It ALSO serves as a back-up validation check and will re-catogorise the other way as well, it can identify a non-genuine system and flag it on a computer (control panal >> system screen).

    Roy
      My Computer


  4. Posts : 40
    Windows 7 Ultimate 32 bit, Windows Vista Ultimate SP2 32 bit
    Thread Starter
       #14

    Thank you, Roy. I'll try it now and then try the other link you provided and see what happens. I'll post back the results.
      My Computer


  5. Posts : 40
    Windows 7 Ultimate 32 bit, Windows Vista Ultimate SP2 32 bit
    Thread Starter
       #15

    Hi Roy,

    I ran the file from the link you provided and got the attached results. It appears to be for a x64 bit, but, my Windows system is an x86 bit.
    Attached Thumbnails Attached Thumbnails Error 8007000e when updating on Win7 Ultimate fresh install-validation-results.jpg  
      My Computer


  6. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #16

    Your System Specs show you have a 32 bit Window 7 (x-86)
    If this is true this should would for you Tink.



    Download the Update for Windows 7 for x86-based systems package now.

    I'm back to watching.
      My Computer


  7. Posts : 40
    Windows 7 Ultimate 32 bit, Windows Vista Ultimate SP2 32 bit
    Thread Starter
       #17

    Hi Layback Bear. Thank you for the additional information and your time to help. I will run the link and post back the results.
      My Computer


  8. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #18

    I should of showed where I got that from.

    From here.
    https://support.microsoft.com/en-us/kb/971033
      My Computer


  9. Posts : 40
    Windows 7 Ultimate 32 bit, Windows Vista Ultimate SP2 32 bit
    Thread Starter
       #19

    Hi Layback Bear and Roy:

    Here is the results of he information you both provided:

    I ran the link that Layback Bear provided and it installed. http://go.microsoft.com/fwlink/?LinkID=52012
    Then tried to run the Windows Update again from the Control panel and got the same Error I got the first time I tried, about the 8007000E.

    I also ran the MGA tool again and got the results as attached. I'm not sure what is causing the update blockage error. I have deleted the Windows.old folder totally, so not sure what is still causing the issue.

    Thank you both for your time and help, it is truly appreciated.
    Attached Thumbnails Attached Thumbnails Error 8007000e when updating on Win7 Ultimate fresh install-mga-new-results.jpg   Error 8007000e when updating on Win7 Ultimate fresh install-update-retry.jpg  
      My Computer


  10. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #20

    Glad you got it installed.
    Now we have to just wait for Roy's next instructions.
      My Computer


 
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