Hi Roy,
Thank you for the additional information. Where do I find the KB971033 to run? I'm truly glad it is not s bad as I feared. (Whew)
I have checked on the Internet for that file, but, not sure which one is the one I need to run. Some I don't feel safe with as they are from sites I am not familiar with.
@Torchwood:
I have a question..I CAN download and install Windows Updates without any problem however I too have
an uninstalled KB971033, which says it is a pending update unlike all others I receive, and since the box isn't checked I don't want to risk installing it...This PC is a factory new (NOT refurbished or a return,ect) OEM Acer desktop with Windows 7 Home Premium and is a genuine product purchased from Newegg.com last year. Should I install that update anyway or just keep ignoring it?
Hi Tink/Legacy,
direct link from MS (x86)
http://go.microsoft.com/fwlink/?LinkID=152411
This update is a hotfix, primarily for your type of problem Tink.
It ALSO serves as a back-up validation check and will re-catogorise the other way as well, it can identify a non-genuine system and flag it on a computer (control panal >> system screen).
Roy
Thank you, Roy. I'll try it now and then try the other link you provided and see what happens. I'll post back the results.
Hi Roy,
I ran the file from the link you provided and got the attached results. It appears to be for a x64 bit, but, my Windows system is an x86 bit.
Your System Specs show you have a 32 bit Window 7 (x-86)
If this is true this should would for you Tink.
Download the Update for Windows 7 for x86-based systems package now.
I'm back to watching.
Hi Layback Bear. Thank you for the additional information and your time to help. I will run the link and post back the results.
I should of showed where I got that from.
From here.
https://support.microsoft.com/en-us/kb/971033
Hi Layback Bear and Roy:
Here is the results of he information you both provided:
I ran the link that Layback Bear provided and it installed. http://go.microsoft.com/fwlink/?LinkID=52012
Then tried to run the Windows Update again from the Control panel and got the same Error I got the first time I tried, about the 8007000E.
I also ran the MGA tool again and got the results as attached. I'm not sure what is causing the update blockage error. I have deleted the Windows.old folder totally, so not sure what is still causing the issue.
Thank you both for your time and help, it is truly appreciated.
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