KB3170106 (July 2016 IE11 Security Update) Fails with Error 80073712

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  1. Posts : 23
    Windows 7 Ultimate x64
    Thread Starter
       #11

    The following security updates installed perfectly fine on the 10th, so it seems it's just the IE one mentioned in this thread that it doesn't like.

    Successful:
    Attached Thumbnails Attached Thumbnails KB3170106 (July 2016 IE11 Security Update) Fails with Error 80073712-successful.jpg  
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #12

    Hi - I haven't done this in a while! (Got your PM, obviously :))
    I'll try posting a fix for the CheckSUR errors later today, but it may not be until tomorrow.

    For the record, here is the list I'll be posting...
    Code:
    Unavailable repair files:
    	winsxs\manifests\amd64_microsoft-windows-ie-extcompat_31bf3856ad364e35_11.2.9600.17914_none_1ed00c30ebd140c1.manifest
    	winsxs\manifests\wow64_microsoft-windows-ieframe_31bf3856ad364e35_11.2.9600.17280_none_516a83b9f7778d31.manifest
    	winsxs\manifests\amd64_microsoft-windows-i..osticstap.resources_31bf3856ad364e35_11.2.9600.18314_en-us_6d5b7bf3f9d8bc8a.manifest
    	winsxs\manifests\x86_microsoft-windows-m..ditevtlog.resources_31bf3856ad364e35_6.1.7601.22865_en-us_5c61885bd163d89d.manifest
    	winsxs\manifests\amd64_667fb660d2245e94d3ad700a11eb7ce5_31bf3856ad364e35_6.3.9600.18015_none_8b619f9159d00095.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-timeline_is_31bf3856ad364e35_11.2.9600.17914_none_5bf66537dec446f2.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-f12-provider_31bf3856ad364e35_11.2.9600.17914_none_bd5d84de7eb6b301.manifest
    	winsxs\manifests\wow64_microsoft-windows-security-schannel_31bf3856ad364e35_6.1.7601.23250_none_8aeb219ab9850bd5.manifest
    	winsxs\manifests\msil_windowsbase_31bf3856ad364e35_6.1.7601.19144_none_9905af728dfe433a.manifest
    	winsxs\manifests\wow64_microsoft-windows-ie-setup-support_31bf3856ad364e35_11.2.9600.17914_none_b245bfa4a8114610.manifest
    	winsxs\manifests\amd64_microsoft-windows-scripting-jscript9_31bf3856ad364e35_11.2.9600.18314_none_268ace4bd2b806de.manifest
    	winsxs\manifests\amd64_microsoft-windows-ie-internetexplorer_31bf3856ad364e35_11.2.9600.17914_none_118260372f35bb70.manifest
    	winsxs\manifests\wow64_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.1.7601.19045_none_af3ad920fe56f90e.manifest
    	winsxs\manifests\amd64_microsoft-windows-cryptbase_31bf3856ad364e35_6.1.7601.23250_none_c3e601b2dddb6a4e.manifest
    	winsxs\manifests\wow64_microsoft-windows-systemrestore-main_31bf3856ad364e35_6.1.7601.23250_none_afb4a6741781333d.manifest
    	servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.15.2.mum
    	servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.15.2.mum
    	servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Base-WinIP-Package~31bf3856ad364e35~amd64~nb-NO~7.1.7601.16492.mum
    	servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~amd64~nb-NO~7.1.7601.16492.mum
    	servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Shell-WinIP-Package~31bf3856ad364e35~amd64~nb-NO~7.1.7601.16492.mum
    	servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Shell-WinIP-Package~31bf3856ad364e35~amd64~nb-NO~7.1.7601.16492.mum
    	servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Windows-WinIP-Package~31bf3856ad364e35~amd64~nb-NO~7.1.7601.16492.mum
    	servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~amd64~nb-NO~7.1.7601.16492.mum
    	servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.15.2.cat
    	servicing\packages\Package_for_KB2952664_SP1~31bf3856ad364e35~amd64~~6.1.15.2.cat
    	servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Base-WinIP-Package~31bf3856ad364e35~amd64~nb-NO~7.1.7601.16492.cat
    	servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Com-WinIP-Package~31bf3856ad364e35~amd64~nb-NO~7.1.7601.16492.cat
    	servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Shell-WinIP-Package~31bf3856ad364e35~amd64~nb-NO~7.1.7601.16492.cat
    	servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Shell-WinIP-Package~31bf3856ad364e35~amd64~nb-NO~7.1.7601.16492.cat
    	servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-Windows-WinIP-Package~31bf3856ad364e35~amd64~nb-NO~7.1.7601.16492.cat
    	servicing\packages\Win8IP-Microsoft-Windows-DownlevelApisets-WinIP-Package~31bf3856ad364e35~amd64~nb-NO~7.1.7601.16492.cat
    ...assuming I can find them all!
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #13

    I got lucky - I had an archive with all the required files in it (I think!)

    I've uploaded a file - b36aa.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder b36aa in the same place.
    Open this folder - there should be two folders inside it (Manifests, and Packages)

    Copy the content of the Packages folder to the folder
    C:\Windows\Temp\CheckSur\Servicing\Packages

    And the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
    Last edited by NoelDP; 15 Aug 2016 at 06:39.
      My Computer


  4. Posts : 23
    Windows 7 Ultimate x64
    Thread Starter
       #14

    Cracking job there mate! Massive thanks for the response and detailed help.

    Ran it the first time, said it fixed all but one problem. Ran it the second time and verified that only one remains, woo!

    Both logs attached. The second has the only remaining error.

    Is this a general fix, as in something I can/should keep for the future, or is it crafted specifically for this thread's problem?
    KB3170106 (July 2016 IE11 Security Update) Fails with Error 80073712 Attached Files
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #15

    All of this type of fix is crafted specifically for the problem at hand - you can delete the downloaded/extracted files once we've fixed everything :)

    Here's the one I missed earlier...

    I've uploaded a file - b36ab.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.
    Right-click on the downloaded file, and select Extract all…
    Extract to the default location - which will create a new folder b36aa in the same place.
    Open this folder - there should be one folders inside it (Manifests)

    copy the content of the manifests folder (.manifest files) into this folder:

    C:\Windows\Temp\CheckSur\Winsxs\Manifests

    Now run the CheckSUR tool again (it may take a while)

    Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
      My Computer


  6. Posts : 23
    Windows 7 Ultimate x64
    Thread Starter
       #16

    Ah of course, you did put one-offs. Does it involve finding & taking the files from a working copy of windows, and having SURT replace them?

    Also good news, got the SURT errors down to 0 now! \o/ Thanks massively with that.

    Unfortunately didn't have time to try the update again yet though (Windows Update takes yonks nowdays), I'll give that a blast tonight after work. Hopefully it will work now.

    Still got some errors in the SFC /ScanNow log though, mind helping with those either ways, if you have time? (I can make a separate thread for those ones if need be). I presume it will be the same sorta method.

    Logs attached. Includes the before / after SURT logs, the persist one, and the SFC /ScanNow one.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #17

    You may still have problems, as there are indeed a number of errors in the SFC scan...
    Code:
    	Line 3795: 2016-08-17 04:29:07, Info                  CSI    0000039a [SR] Repairing 4 components
    	Line 3796: 2016-08-17 04:29:07, Info                  CSI    0000039b [SR] Beginning Verify and Repair transaction
    	Line 3799: 2016-08-17 04:29:07, Info                  CSI    0000039d [SR] Cannot repair member file [l:12{6}]"ks.inf" of ks.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 3802: 2016-08-17 04:29:07, Info                  CSI    0000039f [SR] Cannot repair member file [l:24{12}]"nshipsec.dll" of Microsoft-Windows-Network-Security-Domain-Clients-Netsh, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 3805: 2016-08-17 04:29:07, Info                  CSI    000003a1 [SR] Cannot repair member file [l:38{19}]"Windows Startup.wav" of Microsoft-Windows-Shell-Sounds, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 3809: 2016-08-17 04:29:07, Info                  CSI    000003a3 [SR] Cannot repair member file [l:22{11}]"mscorie.dll" of NetFx-MSCORIE_DLL, Version = 6.1.7601.18514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 3812: 2016-08-17 04:29:07, Info                  CSI    000003a5 [SR] Cannot repair member file [l:38{19}]"Windows Startup.wav" of Microsoft-Windows-Shell-Sounds, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 3813: 2016-08-17 04:29:07, Info                  CSI    000003a6 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
    	Line 3818: 2016-08-17 04:29:08, Info                  CSI    000003a9 [SR] Could not reproject corrupted file [ml:520{260},l:40{20}]"\??\C:\Windows\Media"\[l:38{19}]"Windows Startup.wav"; source file in store is also corrupted
    	Line 3822: 2016-08-17 04:29:08, Info                  CSI    000003ab [SR] Cannot repair member file [l:22{11}]"mscorie.dll" of NetFx-MSCORIE_DLL, Version = 6.1.7601.18514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 3823: 2016-08-17 04:29:08, Info                  CSI    000003ac [SR] This component was referenced by [l:156{78}]"Package_2_for_KB2968294~31bf3856ad364e35~amd64~~6.1.1.1.2968294-70_neutral_GDR"
    	Line 3830: 2016-08-17 04:29:08, Info                  CSI    000003af [SR] Could not reproject corrupted file [ml:520{260},l:98{49}]"\??\C:\Windows\Microsoft.NET\Framework\v2.0.50727"\[l:22{11}]"mscorie.dll"; source file in store is also corrupted
    	Line 3833: 2016-08-17 04:29:08, Info                  CSI    000003b1 [SR] Cannot repair member file [l:12{6}]"ks.inf" of ks.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 3834: 2016-08-17 04:29:08, Info                  CSI    000003b2 [SR] This component was referenced by [l:172{86}]"Microsoft-Windows-Client-Drivers-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.INF_ks"
    	Line 3837: 2016-08-17 04:29:08, Info                  CSI    000003b4 [SR] Cannot repair member file [l:24{12}]"nshipsec.dll" of Microsoft-Windows-Network-Security-Domain-Clients-Netsh, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 3838: 2016-08-17 04:29:08, Info                  CSI    000003b5 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
    	Line 3843: 2016-08-17 04:29:08, Info                  CSI    000003b8 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:24{12}]"nshipsec.dll"; source file in store is also corrupted
    	Line 3848: 2016-08-17 04:29:08, Info                  CSI    000003ba [SR] Repair complete
    	Line 3849: 2016-08-17 04:29:08, Info                  CSI    000003bb [SR] Committing transaction
    I'll post a fix for that later.

    In this case, I was able to use my current install of Windows, and pull the necessary files out of that - but it's possible to download 99% of updates, and then extract the necessary files from them, (useful if I need a particular language variant, or an update that isn't install on my machines)
      My Computer


  8. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #18

    BobT36 said:
    Unfortunately didn't have time to try the update again yet though (Windows Update takes yonks nowdays), I'll give that a blast tonight after work. Hopefully it will work now.
    .
    Hi,
    See if you have KB3020369 & KB3172605 installed if not manually install them to fix the update system
    When manually installing updates you need to switch your update settings to Never check for updates and restart the machine first.

    KB3020369
    Win-7 32 bit
    https://download.microsoft.com/downl...020369-x86.msu
    Win-7 64 bit
    https://download.microsoft.com/downl...020369-x64.msu

    KB3172605 newest update client is in this update but KB3020369 is required to install it.
    Win-7 32 bit
    https://download.microsoft.com/downl...172605-x86.msu
    Win-7 64 bit
    https://download.microsoft.com/downl...172605-x64.msu
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #19

    I've uploaded a file - b36ac.zip - to my OneDrive at Noel's OneDrive
    Please download and save it.

    Right-click on the saved file and select Extract all...
    Change the target to C:\ and click on Extract
    Close all windows (it would be a good idea to print these instructions!)

    Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
    Pick that
    You'll have to log in with your username and password.

    Pick the option to use a Command Prompt
    At the prompt type
    DIR C:\b36ac
    hit the enter key - if you get a 'Not Found' error try
    DIR D:\b36ac
    or
    DIR E:\b3ac

    The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

    XCOPY <drive>:\b36ac <drive>:\windows\winsxs /y /i /s /v /h

    (e.g. XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

    run the command (it should take almost no time) and when the prompt returns, type
    EXIT
    and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

    Now run SFC /SCANNOW in an Elevated Command Prompt
    then reboot and upload the new CBS.log file to your reply
      My Computer


  10. Posts : 23
    Windows 7 Ultimate x64
    Thread Starter
       #20

    Good news!

    SURT now shows absolutely nothing to fix, so I gave the update a blast (after copying those files over) and it worked! Problem resolved :)

    SFC /Scannow still said "Windows Resource Protection found corrupt files but was unable to fix some of them" however in the attached log, I don't see any errors?

    Ah well I'm fully up to date now. Have a gander at the log anyway if you want, but I presume it's all good. I've marked it as solved and given +rep.
      My Computer


 
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