Win7 Pro recent "Windows is not genuine" issue


  1. mikebeaty
    Posts : 3
    Windows 7 Professional 64-bit
       New #1

    Win7 Pro recent "Windows is not genuine" issue


    This is a custom-built desktop that has been running since 2014. No recent changes to hardware (only change ever might have been RAM addition). After years of updates, recently started getting the notices with 0xC004F200 error on startup. Screen is now black with Build 7601 Windows is not genuine notice. I believe that I still have the COA, but will have to look. Though I didn't build it, I trust the guy who did. Any help is warmly welcome.

    Code:
    Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-8YD6J-6MTCC-DF49C
Windows Product Key Hash: Fvo3L+ndDSXOXvjxM40p0jf2rHw=
Windows Product ID: 00371-OEM-9323837-65984
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {3E4E1BCB-F853-4C2C-AB0A-CA344D5E3E04}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160408-2045
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3E4E1BCB-F853-4C2C-AB0A-CA344D5E3E04}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DF49C</PKey><PID>00371-OEM-9323837-65984</PID><PIDType>8</PIDType><SID>S-1-5-21-606635725-3296790621-1332900016</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0801</Version><SMBIOSVersion major="2" minor="7"/><Date>20140715000000.000000+000</Date></BIOS><HWID>60903507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65039</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: da22eadd-46dc-4056-a287-f5041c852470
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00186-238-365984-02-1033-7601.0000-2822014
Installation ID: 018266070711298011416822322666001526693091029080967460
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: DF49C
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trusted time: 8/28/2016 10:28:34 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:28:2016 09:31
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAAADAAAAAQABAAEAln2M0dCcuoyghqBqipuQHpnIHlHwAQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  FPDT			ALASKA		A M I
  CRAT			AMD		BANTRY  
  BGRT			ALASKA		A M I
  SSDT			AMD		BANTRY  
  SSDT			AMD		BANTRY
      My Computer
    Quote Quote

  3. torchwood
    Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       New #2

    Hi Mike,
    Not such a good guy,
    There are indicators showing that the install is counterfiet.

    1) The licence type for a custom build, either Retail or System Builder, you are showing as an OEM sticker code, (basically taken from another computer)
    2) The Office Enterprise install is also showing a blocked VLK key, and this version is sold to Business's and Educational establishments.

    If you can find the COA then UNinstall Office and try and activate with that key.

    Roy
      My Computer
    Quote Quote

  4. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #3

    The installed Product Key is an OEM_COA_SLP Key - which is ONLY valid on computers pre-installed with Windows by large manufacturers.
    Your machine has a retail motherboard, and therefore cannot qualify for such a Key.
    This Key was probably purchased through eBay or similar - and 90+% of such software is counterfeit.

    You need to reformat and reinstall using genuine media and Key.

    (and yes. Office is also counterfeit! )
      My Computer
    Quote Quote

  6. mikebeaty
    Posts : 3
    Windows 7 Professional 64-bit
    Thread Starter
       New #4

    This PC is used in a small business. We ordered it with valid keys and I've seen at least the Win 7 COA and media. My friend builds a lot of PCs. Perhaps it is possible that he re-used an image and then forgot to update with the license key. I will look. If that is the case, can't I simply change to the valid key during the validation process?

    Thanks very much for your replies!

    Mike
      My Computer
    Quote Quote

  7. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #5

    If the COA sticker is for Windows 7 Professional, then that Key should work.
    Use the Change Product Key link at the bottom of the System properties page.
      My Computer
    Quote Quote

  8. mikebeaty
    Posts : 3
    Windows 7 Professional 64-bit
    Thread Starter
       New #6

    Hi NoelDP,

    That's what I thought. I appreciate your feedback!

    Mike
      My Computer
    Quote Quote

 

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