Windows Update Error 8024402F

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  1. Posts : 47
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Windows Update Error 8024402F


    I recently installed windows 7 home basic in my pc then later upgraded to windows 7 ultimate using any time upgrade. But i am unable to get any windows update, getting error 8024402F
    I tried
    1.windows update troubleshooting still the same problem.
    2.sfc/scan showed no problem

    Any help is appreciated
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #2

    Hi,
    When manually installing updates you need to switch your update settings to Never check for updates and restart the machine first.
    Windows Update Settings - Change
    After restart verify that the windows update service is not running if it is Stop and switch to Manual apply and okay.
    Windows Update Error 8024402F-service-stop-windows-update.jpg
    Make sure KB3020369 is installed if not manually install it this is the main article page with all versions,
    https://support.microsoft.com/en-us/kb/3020369
    These other links do prompt you to download as soon as you click on them just to give you a heads up :)

    Win-7 32 bit
    https://download.microsoft.com/downl...020369-x86.msu
    Win-7 64 bit
    https://download.microsoft.com/downl...020369-x64.msu

    Then manually install KB3172605 main article page with all versions,
    https://support.microsoft.com/en-us/kb/3172605
    KB3172605
    Win-7 32 bit
    https://download.microsoft.com/downl...172605-x86.msu

    Win-7 64 bit
    https://download.microsoft.com/downl...172605-x64.msu

    After switch your windows update and service settings back to what you had prior and manually check for updates and the rest should show up shortly.
      My Computer


  3. Posts : 47
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    Yup done all those things you said but still the same problem repeats
    Attached Thumbnails Attached Thumbnails Windows Update Error 8024402F-capture1.png  
      My Computer


  4. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #4

    Hi,
    So both are installed and the second on prompted you to restart after it installed ?

    If yes
    Try using this to reset the update system it's very good,
    Use Option 2 on the list after right clicking it and select run as administrator
    https://gallery.technet.microsoft.co...Agent-d824badc

    Download it to your downloads folder
    Right click it and select Extract all to the downloads folder.
    Then right click ResetWUEng and select run as administrator
    Follow the rest of the prompts
    Press any key to continue
    Type 2 for that Option on the list and the Enter key to reset update services..
    Press y for Yes and then the Enter key I believe twice
    After it has completed
    Type 15 for that option and the Enter key to restart the machine.
    Should say will restart in 60 seconds save your work.... press any key to continue.
    After restart go to windows updates and manually check for updates shouldn't take a few minutes.
    Windows Update Error 8024402F-reset-win-updates-eng.jpg
      My Computer


  5. Posts : 47
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #5

    yeah after that it asked for restart. Done resetting windows update components and restarted again still the same error
      My Computer


  6. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #6

    Hi,
    Rats :/
    Post this info
    Windows Update Posting Instructions
      My Computer


  7. Posts : 47
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #7

    hey this is the compressed folder of log
      My Computer


  8. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #8

    Hi,
    Thanks not sure where Noel is but stand by I posted for help reading it :)
    Good luck
    Cheers.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    The error here is usually a temporary one - there's something blocking communication between the computer and the MS servers.

    There are no problems in the CheckSUR log but there are a number of issues in the CBS.log, although the SFC scan was clear. It looks to me as if there may be some corruption present in the Windows Update Agent

    A look at the windowsupdate.log file and the event logs may give us some more detailed information on the problem.

    Please upload the following files:
    C:\Windows\Windowsupdate.log
    C:\Windows\System32\winevt\Logs\System.evtx
    C:\Windows\System32\winevt\Logs\Application.evtx

    ...and I'll take a look.
      My Computer


  10. Posts : 47
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #10

    Hey I uploaded the files you asked for :)
    Windows Update Error 8024402F Attached Files
      My Computer


 
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