How do I reset Windows Update components?

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  1. Posts : 163
    windows 7
    Thread Starter
       #11

    torchwood said:
    Well lets have a look at your system.
    im sure the MS rep will have asked, but another set of eyes wont hurt.
    http://go.microsoft.com/fwlink/?LinkID=52012
    substitute SURT
    http://www.sysnative.com/niemiro/apps/SFCFix.exe

    and the latest dated WindowsUpdate log.

    Copy/paste the details please.

    i take it that sfc /scannow was clean?

    Roy
    i afraid my system has Microsoft nda within it and is strictly for Microsoft purposes only
    but thanks for taking a interest roy

    as i said above i need to find what is wrong and not what may be wrong or any sorts of workaround as we go no further forward if you look at things on that basis

    sure it helps a few 'but for the vast majority of people worldwide' their system is just staying vulnerable without any updates being applied

    most people wont have a clue worldwide that they even have a problem as their setting on the default automatic and that's not working
      My Computer


  2. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #12

    Hi,
    Most people would notice their cpu/ ram resources evaporating because svchost.exe is eating them up :)
      My Computer


  3. Posts : 7,100
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #13

    You can still run those requests and forward them to MS.

    Roy
      My Computer


  4. Posts : 163
    windows 7
    Thread Starter
       #14

    torchwood said:
    You can still run those requests and forward them to MS.

    Roy
    They already have all the information they need from the remote access to my computer. we now need to wait and see on how we move this major fault forward
      My Computer


  5. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #15

    Hi,
    Sort of interesting MS has already stated the reason being windows updates have become fragmented
    Pretty much why they have gone to rollup update releases

    If a user has become "fragmented" when set on auto install updates good luck figuring that one out
    It's good you're looking deeper but most would just move on to the manual fix which is easiest for anyone to do :)
      My Computer


  6. Posts : 163
    windows 7
    Thread Starter
       #16

    ThrashZone said:
    Hi,
    Sort of interesting MS has already stated the reason being windows updates have become fragmented
    Pretty much why they have gone to rollup update releases

    If a user has become "fragmented" when set on auto install updates good luck figuring that one out
    It's good you're looking deeper but most would just move on to the manual fix which is easiest for anyone to do :)
    we cant do even a Manuel fix 'as i say we need to find what has gone wrong' we cant just go on patching at will without getting to the bottom of what is is that's wrong

    you have to remember that the vast majority of users worldwide are just like my wife who know nothing about forums or updates ' they just put their trust in the brand and go with that

    if updates stop working and the roll up is the fix then a statement in the news be it on the tv or press will need to be made available so that the much wider public can implement them

    At this time thou that roll up is not the answer for everyone and it is that in which i am trying to ascertain in order to go forward as to the underlying cause so that it can be corrected
      My Computer


  7. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #17

    Hi,
    I applaud your vigilance
      My Computer


  8. Posts : 163
    windows 7
    Thread Starter
       #18

    ThrashZone said:
    Hi,
    I applaud your vigilance
    Thanks :)
    it is a pain thou. In my personal view and the strength of the Microsoft engineer i'm with at this time via these remote control sessions' it going to take a long time to work our way through over 300 updates till the April of this year when the updating stopped my end

    there is one update which i have flagged as a problem and that's the kb2952664 as it uninstalls and reinstall itself automatically on the reboot

    i know what it's for but to have updates that cant uninstall is never a good thing ?
      My Computer


  9. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #19

    Hi,
    Funny that is on the top of my updates Avoid list :)
    KB2952664
    KB2999226
    KB3035583
    KB3075249
    KB3013531
    KB3021917
    KB3068708
    KB3080149
    KB3123862
    KB3150513
    KB3173040
      My Computer


  10. Posts : 163
    windows 7
    Thread Starter
       #20

    Just a small update following on from today's remote control session. Well we have reformatted the drive with windows 7 with service pack 1 and still no joy with any updates
    As i have said this is not good' and although this operating system is getting on it still has 3 years to run so i must press on with the Microsoft team to find a solution

    just a small note in that Windows Update Agent 7.6.7600.320

    Installation date: ‎17/‎09/‎2016 15:47

    Installation status: Successful

    and

    Update for Windows (KB2999226)

    Installation date: ‎17/‎09/‎2016 07:04

    Installation status: Successful

    we manged to install

    and that is all at this time our next remote session is on Monday so fingers crossed
      My Computer


 
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