Internet Explorer 11 wont install

Page 2 of 2 FirstFirst 12

  1. Posts : 42
    Windows 7 Home Premium 32bit
    Thread Starter
       #11

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-Q48QM-MVHD4-P37MM
    Windows Product Key Hash: r4kDxB/sa1tPmLEtiHe0KTbhn74=
    Windows Product ID: 00359-OEM-9822671-36459
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {775B26FC-9CC1-4D60-A8D1-DD2C48388BB1}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_ldr.160902-0600
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{775B26FC-9CC1-4D60-A8D1-DD2C48388BB1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P37MM</PKey><PID>00359-OEM-9822671-36459</PID><PIDType>8</PIDType><SID>S-1-5-21-2765797261-3057843178-3758992490</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7519</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V1.1</Version><SMBIOSVersion major="2" minor="5"/><Date>20080528000000.000000+000</Date></BIOS><HWID>4D6B3F07018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>7519MS</OEMID><OEMTableID>A7519200</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-226-736459-02-2057-7600.0000-3562014
    Installation ID: 012891727592209901103533366915204513426471368393764174
    Processor Certificate URL: SpcService Web Service
    Machine Certificate URL: RacService Web Service
    Use License URL: UseLicenseService Web Service
    Product Key Certificate URL: PkcService Web Service
    Partial Product Key: P37MM
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 15/09/2016 23:12:57
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:

    HWID Data-->
    HWID Hash Current: OgAAAAEABgABAAEAAAADAAAAAgABAAEAeqhyTjxrhDTkgUa8CifiX8rNbM7AEZqI1g3YTRh+gC3MMQ==
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: no, invalid Windows marker
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC 7519MS A7519200
    FACP 7519MS A7519200
    HPET 7519MS OEMHPET
    MCFG 7519MS OEMMCFG
    SLIC 7519MS A7519200
    OEMB 7519MS A7519200
      My Computer


  2. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #12

    Well that explains it
    You are running a counterfiet install, which MS has picked up.
    You have used an OEM sticker code on a computer built before W7 was released.
    I suspect it was sold with Vista judging by the Slic table entry.

    Until you install a genuine OS no further help can be provided.

    Roy
      My Computer


  3. Posts : 42
    Windows 7 Home Premium 32bit
    Thread Starter
       #13

    I was running XP and had a new bigger hard drive fitted by the shop and they said I needed Windows 7 to run it so thats what they installed. Are you saying they gave me an illegal copy?
      My Computer


  4. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #14

    YES,
    as i said the product key in use has been "lifted" from another computers COA sticker.
    IF you paid for W7 then demand a refund
    He should have installed either a System Builder or Retail version.

    Roy
      My Computer


  5. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #15

    Hi,
    Was this custom build done on a oem manufactures case like an Acer/ Dell/.... case and they just replaced the mother board when the custom build took place ?
    It might be an honest mistake by whom ever replaced the hdd ??
      My Computer


  6. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #16

    OP stated HDD not motherboard, the Bios date also bears this out.

    Roy
      My Computer


  7. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #17

    As torchwood has pointed out; one can not have these and be a legal install of Windows 7.
    It really doesn't matter what hardware is being used.

    From the log.

    Windows License Type: COA SLP

    <Date>20080528000000.000000+000</Date></BIOS>

    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    To the best of my knowledge you can not have a (SLP channel) before Windows 7 was issued to the manufactures for distribution.
    If I remember correctly Windows 7 was released to the manufacture in July or August of 2009.

    Okay I found this.

    July 22, 2009

    Microsoft stated that Windows 7 would be released to the general public on October 22, 2009. Microsoft released Windows 7 to MSDN and Technet subscribers on August 6, 2009, at 10:00 am PDT. Microsoft announced that Windows 7, along with Windows Server 2008 R2, was released to manufacturing on July 22, 2009.

    Windows 7 - Wikipedia, the free encyclopedia

    https://en.wikipedia.org/wiki/Windows_7Wikipedia
    I have no idea how a repair shop can unknowingly install a counterfeit Windows 7 with a counterfeit activation.
      My Computer


  8. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #18

    test
      My Computer


 
Page 2 of 2 FirstFirst 12

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 01:24.
Find Us