IE 11 Windows Update installation failed code 9c59

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  1. Posts : 33
    Windows 7 Ultimate x64
    Thread Starter
       #21

    torchwood said:
    Hi Riley,
    still falling over in the same place.
    Can you post the details of your graphics card, it might be as your system is quite old that the newer D3.dll is incompatible.(latest Asus driver 301.42 june 2012 if still 9600gt)
    also the Bios upgrades check to see what changes Would have been made if you updated.

    please update your ethernet driver, and are there any others showing problems.

    Roy
    Let me try to clear up a few things that might make this easier.

    I recently did a Win 7 clean install using all the same drivers downloaded from about 30 months prior, except for the graphic card which was using windows drivers. IE 11 and d3d11.dll version 6.2.9200.16570 was installed. A week or so later, win update quit working. I could not repair it.
    So, I did a repair install. All windows updates installed, except IE 11, and I currently have the older version of d3d11.dll. I do not remember if I reinstalled the mobo drivers or figured they were kept with the repair.

    I did install the latest Nvidea driver from Nvidea, AFTER the IE 11 problem started.

    Also, I have not been offered any Windows defender updates since the repair on 2006-09-15.

    The card is an Asus EN9600GT SILENT/HTDI/512M

    Should I reinstall the mobo drivers from ASUS? Windows update is offering two new mobo drivers, but I was told not to trust they will be correct.

    Thanks
      My Computer


  2. Posts : 6,955
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #22

    Hi Riley,
    from this link can you follow the instruction after
    Windows Update - Uninstall from Console Level
    USING PKGMGR COMMAND

    then try ie

    please use the Asus drivers.

    Roy
      My Computer


  3. Posts : 33
    Windows 7 Ultimate x64
    Thread Starter
       #23

    torchwood said:
    Hi Riley,
    from this link can you follow the instruction after
    Windows Update - Uninstall from Console Level
    USING PKGMGR COMMAND

    then try ie

    please use the Asus drivers.

    Roy
    What should I uninstall? I think I uninstalled d3d11.dll and did not install another.
      My Computer


  4. Posts : 33
    Windows 7 Ultimate x64
    Thread Starter
       #24

    I'm unsure of what you want me to do. Please elaborate.

    Thanks
      My Computer


  5. Posts : 6,955
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #25

    Hi Riley,
    lets try and install the updated KB2834140 another way, using DISM.
    read this article first for some background info.
    https://blogs.technet.microsoft.com/...ithin-windows/

    now AFTER reading the above, use the following commands, copy and paste them into the command mode window.
    The results should be the same as those in the article, if
    NOT successfull screenshot the reply.

    Create a folder titled
    c:\temp\2834140

    Expand F:* c:\kb2834140\Windows6.1-KB2834140-v2-x64.msu c:\temp\2834140

    DISM.exe /Online /Add-Package /PackagePath:c:\temp\2834140\Windows6.1-KB2834140-v2-x64.cab /quiet /NoRestart

    reboot
    check the file properties again
    IT should read the same as mine, post 13.
    if it is try the standalone installer.

    Roy
    Roy
      My Computer


  6. Posts : 33
    Windows 7 Ultimate x64
    Thread Starter
       #26

    Hi,

    I think I may have the input file in the wrong place, I have tried several. I have had at C:\ , C:\KB2834140 , and C:\temp.
    I did create this: C:\temp\2834140

    Thanks.
    Attached Thumbnails Attached Thumbnails IE 11 Windows Update installation failed code 9c59-clipboard05.jpg  
      My Computer


  7. Posts : 33
    Windows 7 Ultimate x64
    Thread Starter
       #27

    Continuing on ....
    Tried again first using cd c:\
    target is C:\kb2834140\Windows6.1-KB2834140-v2-x86.msu

    Same error as last post.

    Viewed this article: Error Message:

    Checked target attributes:
    C:\kb2834140>attrib
    A C:\kb2834140\Windows6.1-KB2834140-v2-x86.msu
    Last edited by Riley7; 03 Oct 2016 at 17:48.
      My Computer


  8. Posts : 6,955
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #28

    Hi Riley,
    Took me a while to spot the typo in the command you ran
    its not an x its *.
    -F:*

    Roy
      My Computer


  9. Posts : 33
    Windows 7 Ultimate x64
    Thread Starter
       #29

    Hi Roy,

    I think I got the commands to work. I altered the second command (because it didn't seem to work). See the screen. After reboot, the d3d11.dll properties was not changed.

    Thanks
    Attached Thumbnails Attached Thumbnails IE 11 Windows Update installation failed code 9c59-clipboard06.jpg  
    Last edited by Riley7; 06 Oct 2016 at 19:05.
      My Computer


  10. Posts : 33
    Windows 7 Ultimate x64
    Thread Starter
       #30

    I finally got IE 11 Installed.

    I found https://support.microsoft.com/en-us/kb/2847882 , Prerequisite updates for Internet Explorer 11 and downloaded the offline installers. I tried them all. Two were missing, and after installing another from the list, Windows6.1-KB2834140-v2-x64.msu installed properly. Then IE Installed.

    Thanks Roy for pointing me in the right direction.
      My Computer


 
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