HD Replacement makes W7 not genuine - MS cannot fix

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  1. Posts : 21
    Windows 7 Home Premium 64 bit
    Thread Starter
       #21

    For all:
    Popups gone now (2 days +); "torchwood cure" works! Thanks so much torchwood.

    Still cannot get Windows Update to work, however (see yesterday's post).

    tesnus
      My Computer


  2. Posts : 18
    Windows 7 Pro 64 bit
       #22

    Tesnus

    No updates. Needs many, many.
    Get it started then go away. Takes many hours. Go to sleep, check tomorrow.
    Many, many, many updates.
      My Computer


  3. Posts : 21
    Windows 7 Home Premium 64 bit
    Thread Starter
       #23

    chezler

    Are you telling me to just start Update Windows and let it run over night?

    tesnus
      My Computer


  4. Posts : 18
    Windows 7 Pro 64 bit
       #24

    tesnus
    I've had to do that more than once.
    On a new install, you need all the updates.
    May not take over night, but get it started and go do something rather than sit there and watch it.
    Could take many many minutes to many hours.
      My Computer


  5. Posts : 18
    Windows 7 Pro 64 bit
       #25

    tesnus
    A word of caution. Don't install optional updates unless you have a particular need for some.
    One in particular, KB3133977. It deals with Secure Boot, and Windows 7 is not compatible Secure Boot. That is for Win 8 and 10.
    On certain motherboards with UEFI BIOS and that update installed, and Secure Boot enabled; Windows 7 will not boot. It is seen as a non compliant operating system.
    If you set up a dual-boot system with Win 7 and Either Win 8 or 10; Windows 8 and 10 sets Secure Boot to "ENABLED" during installation.
    If you don't have that update, no problem. I have that set up right now, but I keep a close eye on the updates Windows wants to install.

    Just saying.

    Back to the installing; Think about how long Windows 7 has been out. YEARS of updates, all at once. Some of them are hundreds of megs in size. Be patient.
      My Computer


  6. Posts : 21
    Windows 7 Home Premium 64 bit
    Thread Starter
       #26

    chezler

    That does not surprise me al all for a new install. Mine, however, is ancient with nearly seven years of update (through 7/20/16), about month before the HD failure. Take a look at post #19, about 2 days ago, highlighted in yellow. Also note the error noted in the diagnostic report just below that. As you you will read elsewhere in this thread, this is a restoration from Windows Image Backup. Your point about being selective is a good one. I actually had it done automatically in the middle of the night, not really witnessing it; just noticing the aftermath of rebooting.

    Thanks much, for the info. I will try letting it search longer.

    tesnus
    Last edited by tesnus4449; 07 Oct 2016 at 00:20. Reason: removed typo
      My Computer


  7. Posts : 18
    Windows 7 Pro 64 bit
       #27

    tesnus
    Sorry for the wasted space. Didn't catch that "Image" part the first go-round.
    I did a Google search cause I remembered something about a windows updater update issue.
    It led to a thread here on SevenForums from Dec 25 2015 started by "sherwoods12". Title: Windows update not working, hangs while "searching for updates" Lots of info there. Some did what I did, Let it run all night and it might fix itself.
      My Computer


  8. Posts : 18
    Windows 7 Pro 64 bit
       #28

    Yee-Haw. going on 3:A.M. I'm going to bed.
    Good luck.
      My Computer


  9. Posts : 1,797
    Win 7 Ultimate, Win 8.1 Pro, Linux Mint 19 Cinnamon (All 64-Bit)
       #29

    Hi tesnus,

    Unfortunately, Windows 7's Update System needs a few fixes to get it working properly these days, especially on clean installs.

    This should fix it, as it's worked on all my systems and VM's I'm running:

    Download the April 2015 servicing stack update https://support.microsoft.com/en-gb/kb/3020369

    Also download the July 2016 update rollup https://support.microsoft.com/en-gb/kb/3172605

    Disconnect your internet connection.

    Open Windows Update, click 'Change settings' and change it to 'Never check for updates'. Click 'OK' and exit out of Control Panel.

    Open the start menu and type services.msc in the search bar.

    Scroll down to the Windows Update service -> right click -> select Properties. Change startup type to 'Manual' and then stop the service. Click 'OK'.

    Reboot the PC.

    Install the April 2015 servicing stack update (KB3020369) first.

    Then install the July 2016 update rollup (KB3172605).

    Reboot the PC again once installed.

    Go back into Services and change Windows Update service back to 'Automatic (Delayed Start)' and then restart the service. Click 'OK' and exit out of Services.

    Reconnect your internet.

    Open Windows Update and select 'Check for updates but let me choose'. Click 'OK'.

    Check for updates and it should pick them up within 5 - 10 minutes (depending on your connection).
      My Computer


  10. Posts : 21
    Windows 7 Home Premium 64 bit
    Thread Starter
       #30

    Reply to Brds7t7

    Thank you for your reply and clear list of instructions.

    I have downloaded the July 2016 update rollup fine [Windows6.1-KB3172605-x64.msu]. However, the attempt to download the April 2015 servicing stack update [3020369] fails with the mesage “We are sorry…” [https://www.microsoft.com/library/errorpages/smarterror.aspx]. However, looking at a listing available in the 2nd download, the following are listed as available and look ‘similar’.
    Windows 7 and Windows Server 2008 R2 Service Pack 1 (KB976932)
    Windows 7 and Windows Server 2008 R2 SP1 helps keep your PCs and servers on the latest support level.
    and
    Update for Windows 7 for x64-based Systems (KB3102810)
    Install this update to resolve issues in Windows.

    Otherwise, I have carefully reviewed your instructions and, briefly, I understand the process to be:
    ● Disconnect from the internet and change update rule to: 'Never check for updates'
    ● Using services.msc, change Windows Update to Manual and Stop
    Reboot to establish the above
    ● Install the 2 Updates
    1st KB3020369; then 2nd KB3172605 [Don’t have KB3020369 yet]
    Reboot to establish the updates
    ● Using services.msc, change Windows Update to Automatic (Delayed Start) and Restart; OK; Exit;
    ● Reconnect internet and change update rule back to: 'Check for updates but let me choose'.
    As I see it, from this point, I should be able to check for updates as I normally would.

    Once I can get the 1st update, KB3020369, I should be able to give it a go. I do need help on that though.

    Thanks so much

    tesnus
      My Computer


 
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