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Windows 7: Error Code 80073712

13 Oct 2016   #1

Windows 7 Ultimate x64
Error Code 80073712

Hello all upon my downloading Updates for October I have came across the following error WindowsUpdate_80073712. This particular error I have been receiving now for about a year and a half in which I have persevered with. (October, 2016 Security and Quality Rollup for .Net Framework etc etc installed fine. Security Monthly Quality Rollup, did not.)

Certain Updates will Install and some will not.

I have been doing a little searching of my own. Via: Youtube and other known sites. I did come across solutions but I did not want to execute any command until' I was shown the green light, for I believe every system is different to the next.

Also is there a patch/update of some kind to resolve the slowness when Windows are Installing Updates? Today it took just over 6 hours only to be shown the error.

Your help is greatly appreciated.


Attached Thumbnails
Error Code 80073712-333.png  
Attached Images
Error Code 80073712-111.png 
My System SpecsSystem Spec
13 Oct 2016   #2

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Swizz,
the more important error is the dt000.
It tends to imply permissions problems, either in the way you have configued GPO's on your comp, or MS doesn't quite trust you!.

please run this tool, copy paste the output

As you have built your own comp you should be using a system builder or retail key, the report will show the key type.

My System SpecsSystem Spec
13 Oct 2016   #3

Windows 7 Ultimate x64

Hi Roy and thanks for responding. Yes it is a custom built computer. A friend of mine built it for me, going back 3 years now.

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-CBG4J-8C6R2-TCVBD
Windows Product Key Hash: 6PX60gjAL/BLWe2bhoeSejdXJaw=
Windows Product ID: 00426-OEM-8992662-00008
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {3A4A4FA5-F7FE-4223-9DCF-62F45C7E4A4C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160902-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3A4A4FA5-F7FE-4223-9DCF-62F45C7E4A4C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-TCVBD</PKey><PID>00426-OEM-8992662-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-3075667534-3083555577-3039242665</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>Z87X-UD4H</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="7"/><Date>20130426000000.000000+000</Date></BIOS><HWID>F12D3407018400F4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ALWARE</OEMID><OEMTableID>ALIENWRE</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600008-02-2057-7600.0000-1802013
Installation ID: 022032279165865555902106866005368633901383420162399196
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: TCVBD
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 13/10/2016 23:47:36

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->

OEM Activation 1.0 Data-->

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
My System SpecsSystem Spec

13 Oct 2016   #4

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Swizz,
Bad news im afraid,
in my first post i mentioned the license types required for a custom build
Yours unfortunately is neither..
It shows as being OEM, this type of licence is purely for factory built comps only.

He's done a good job on you, i can see the activation hack in the report,
got the right slic table, but in the wrong place, and the correct key for an Alienware build.
The slowness in your case was probobly MS trying to figure out if yours was a genuine install, and giving you the beneifit of the doubt.

The only way your going to get things better is to buy a genuine license,
not cheap W7 Ult 100+, IF you can get hold of a genuine one, best bet via a specialised custom supplier like Novatech.


My System SpecsSystem Spec
13 Oct 2016   #5

Windows 7 Ultimate x64

Oh wow I really can not believe it..I'm sitting here shaking my head. Thank you for informing me, Roy. Unfortunately I can't get back in touch with him due to him moving away. I haven't seen him for some time now.

In the meantime until' I can get my hands on a genuine copy what do you recommend I should do?
My System SpecsSystem Spec
13 Oct 2016   #6

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Carl,
Not a lot you can really do, just make sure your AV and Firewall are upto date until you get a genune license.
Yeah was being diplomatic in my earlier post, seeing as you've been around a while.
Dt000 is a dead giveaway not seen a genuine system with that error code.

My System SpecsSystem Spec

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