Error Code 80073712


  1. Posts : 207
    Windows 7 Ultimate x64
       #1

    Error Code 80073712


    Hello all upon my downloading Updates for October I have came across the following error WindowsUpdate_80073712. This particular error I have been receiving now for about a year and a half in which I have persevered with. (October, 2016 Security and Quality Rollup for .Net Framework etc etc installed fine. Security Monthly Quality Rollup, did not.)

    Certain Updates will Install and some will not.

    I have been doing a little searching of my own. Via: Youtube and other known sites. I did come across solutions but I did not want to execute any command until' I was shown the green light, for I believe every system is different to the next.

    Also is there a patch/update of some kind to resolve the slowness when Windows are Installing Updates? Today it took just over 6 hours only to be shown the error.



    Your help is greatly appreciated.

    Carl.
    Attached Thumbnails Attached Thumbnails Error Code 80073712-111.png   Error Code 80073712-333.png  
      My Computer


  2. Posts : 7,097
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi Swizz,
    the more important error is the dt000.
    It tends to imply permissions problems, either in the way you have configued GPO's on your comp, or MS doesn't quite trust you!.

    please run this tool, copy paste the output
    http://go.microsoft.com/fwlink/?LinkID=52012

    As you have built your own comp you should be using a system builder or retail key, the report will show the key type.

    Roy
      My Computer


  3. Posts : 207
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Hi Roy and thanks for responding. Yes it is a custom built computer. A friend of mine built it for me, going back 3 years now.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-CBG4J-8C6R2-TCVBD
    Windows Product Key Hash: 6PX60gjAL/BLWe2bhoeSejdXJaw=
    Windows Product ID: 00426-OEM-8992662-00008
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {3A4A4FA5-F7FE-4223-9DCF-62F45C7E4A4C}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_ldr.160902-0600
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3A4A4FA5-F7FE-4223-9DCF-62F45C7E4A4C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-TCVBD</PKey><PID>00426-OEM-8992662-00008</PID><PIDType>2</PIDType><SID>S-1-5-21-3075667534-3083555577-3039242665</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>Z87X-UD4H</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="7"/><Date>20130426000000.000000+000</Date></BIOS><HWID>F12D3407018400F4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ALWARE</OEMID><OEMTableID>ALIENWRE</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600008-02-2057-7600.0000-1802013
    Installation ID: 022032279165865555902106866005368633901383420162399196
    Processor Certificate URL: SpcService Web Service
    Machine Certificate URL: RacService Web Service
    Use License URL: UseLicenseService Web Service
    Product Key Certificate URL: PkcService Web Service
    Partial Product Key: TCVBD
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 13/10/2016 23:47:36

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: OAAAAAEABAABAAIAAAAEAAAAAQABAAEAln2KLy4h7hbo9sIbXNmAmxCixN6CEl7wejlYKU4zyPY=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ALASKA A M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    MCFG
    SSDT PmRef Cpu0Ist
    SSDT PmRef Cpu0Ist
    SSDT PmRef Cpu0Ist
    SSDT PmRef Cpu0Ist
    DMAR INTEL HSW
    MATS ALASKA A M I
    SLIC ALWARE ALIENWRE
      My Computer


  4. Posts : 7,097
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    Hi Swizz,
    Bad news im afraid,
    in my first post i mentioned the license types required for a custom build
    Yours unfortunately is neither..
    It shows as being OEM, this type of licence is purely for factory built comps only.

    He's done a good job on you, i can see the activation hack in the report,
    got the right slic table, but in the wrong place, and the correct key for an Alienware build.
    The slowness in your case was probobly MS trying to figure out if yours was a genuine install, and giving you the beneifit of the doubt.

    The only way your going to get things better is to buy a genuine license,
    not cheap W7 Ult £100+, IF you can get hold of a genuine one, best bet via a specialised custom supplier like Novatech.

    Roy






    k
      My Computer


  5. Posts : 207
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Oh wow I really can not believe it..I'm sitting here shaking my head. Thank you for informing me, Roy. Unfortunately I can't get back in touch with him due to him moving away. I haven't seen him for some time now.

    In the meantime until' I can get my hands on a genuine copy what do you recommend I should do?
      My Computer


  6. Posts : 7,097
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #6

    Hi Carl,
    Not a lot you can really do, just make sure your AV and Firewall are upto date until you get a genune license.
    Yeah was being diplomatic in my earlier post, seeing as you've been around a while.
    Dt000 is a dead giveaway not seen a genuine system with that error code.

    roy
      My Computer


 

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