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Windows 7: Win 7 x64 Ultimate, SP1 Will not Install.

16 Oct 2016   #1

7 x64 Ultimate
Win 7 x64 Ultimate, SP1 Will not Install.

Helped a friend build a computer,

Win 7 Ultimate x64
i5 6500
RX 480
240gb SSD

No AV installed

Came time to install service pack 1, it downloads just fine in Windows update, "installs", requires a reboot, then will stop at 11% and proceed to revert changes.

Sfc /scannow did not show any issues in the dialog. Spent 4 hours looking at error logs and searching for diagnoses, but nothing I have tried has worked. No change booting in safe mode. Tried installing the update form a download, no luck. I renamed the softwaredistribution folder, didn't fix the problem.

Errors are 800b011 and 0x80070490

System update readiness tool shows everything is good, everything is normal till the install after it reboots.

Maybe there something obvious in the logs i'm missing? CBS and APISretuplogs are included in attached zip file.

Thanks in advance.

My System SpecsSystem Spec
17 Oct 2016   #2

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

Hi Ppsh1,
There seem to be an awful lot of drivers missing or in an error state from the initial install media, as per setupapi log.
Thats whats stopping SP1, the error codes you reported are one of the indicators of this.

run this tool, copy/paste the output,
might be able to get you an SP1 iso, whats the language EN-US?

My System SpecsSystem Spec

 Win 7 x64 Ultimate, SP1 Will not Install.

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