Failed Updates and Search for New Updates just continually Searches


  1. Posts : 4
    Windows 7 Professional, 64bit, 24 megs of ram, 3.2gh
       #1

    Failed Updates and Search for New Updates just continually Searches


    My desktop set idle for a year, during my surgery and recovery from my latest back surgery (12th).
    I started updating a few at a time, most worked. I have 5 that failed. But I can't back them out because now when I launch the update program it just searches - forever. I will attach a picture of my history.
    Please help me get this fixed and up to date. I need this pc to be able to work from home. I need to have some sort of a life. I need your knowledge. Thank you in advance.

    Regards,
    pj

      My Computer


  2. Posts : 1,872
    Windows 10 Pro x64, Windows 8.1 Pro x64, Windows 7 Ultimate x64 SP1,
       #2

    Hi and welcome.

    Follow these instructions exactly.
    First, set Windows Updates to never check for Updates.
    Next reboot your computer, then install KB3020369, if not installed.
    Then install KB3172605.

    Windows updates should return to normal. You can then reset your updates to automatically check for updates if desired

    https://support.microsoft.com/en-us/kb/3020369

    https://support.microsoft.com/en-us/kb/3172605
      My Computer


  3. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #3

    Hi PJ,
    You DO NOT have a problem, ALL of those failed updates installed later in that run, if you sort them by KB no: you can see they succeeded!

    However still follow PB's advice it will reduce the lengthy checking times.

    Roy
      My Computer


  4. Posts : 4
    Windows 7 Professional, 64bit, 24 megs of ram, 3.2gh
    Thread Starter
       #4

    follow up to pbcopter's instructions


    First, thank you pbcopter and torchwood.

    Now my results. pbcopter, I did follow instructions exactly. When I launched the first "Windows Update Stand Alone Installer" a box appeared that said, "Searching for updates on this computer". It never went past that, and I waited a very long time for it.

    I kept them, in case I need them at another time. As of now, I am still stuck. Should I leave the update setting on "Never" still?

    I am in you all's debt for trying. Is there a plan B?

    Regards,
    pj
      My Computer


  5. Posts : 1,872
    Windows 10 Pro x64, Windows 8.1 Pro x64, Windows 7 Ultimate x64 SP1,
       #5

    Did you restart your computer after you set to never check for updates?
      My Computer


  6. Posts : 4
    Windows 7 Professional, 64bit, 24 megs of ram, 3.2gh
    Thread Starter
       #6

    restart


    Yes sir, I followed you instructions exactly. I changed it to never (had the big red X), restarted pc, and upon restart I double clicked the first file and waited. It just kept searching. I just checked and the red x is still there.
    I will restart, after posting this, and try again. I appreciate the effort. Let me know if there is anything else I can try.
      My Computer


  7. Posts : 4
    Windows 7 Professional, 64bit, 24 megs of ram, 3.2gh
    Thread Starter
       #7

    I see now


    thank you for your help. I finally figured out the red x on the update page doesn't necessarily agree with the settings. it kept changing back from never. I was able to get both to go through. thank you.

    pj
      My Computer


  8. Posts : 1,872
    Windows 10 Pro x64, Windows 8.1 Pro x64, Windows 7 Ultimate x64 SP1,
       #8

    Great. I'm glad it worked out.

    Paul
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 20:57.
Find Us