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Windows 7: Windows Update error 80070005/80080005/never stops scan

01 Nov 2016   #1

Windows 7 Professional x64
Windows Update error 80070005/80080005/never stops scan

First, let me start by saying I had another error before (80080005), but then I followed various guides from Google (maybe not the wisest place to look, I admit), but it did lead me to this topic, which is how I found this forum.

Current steps I've taken:
- Stopping Windows Update service, renaming the SoftwareDistribution in C:\Windows, starting Windows Update service again. I believe stopped the 80080005 error from popping but now Windows Update just sits there... and Checks for Updates forever.
- So I've run the WindowsUpdateDiagnostic.diagcab, which is where I got the error 80070005.
- After many unsuccessful attempts to remove the error using two different methods, there came this page, which I've used before and may have caused some further breakage. I went down the list UNTIL I reached the reset winsocks thing which caused me to restart and such.
  • Several dll's either failed to load or had an error similar to "mshtml.dll" was loaded but the entry-point DllRegisterServer was not found" My list looked somewhat similar to the link's.

This is where you lot come in. I came here, ran System Update Readiness Tool (completed rather swiftly... five minutes-ish?)... then WindowsUpdateDiagnostic.diagcab again and I THINK it resolved a lot of those DLLs since it came up with more errors? But I can't be sure.

But... I apologize for the messy formatting here. I've been trying to put everything I can here for you guys, but it may just have ended up as word vomit.

I just want to be able to use Windows Update and install .NET 4, which seems to have a similar issue of just... hanging.

CBS and MGADiag report below. Taking whatever diagnostic tools I can to share what's wrong.

Diagnostic Report (1.9.0027.0):
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
Windows Product ID: 00371-OEM-8992671-00524
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {6F9A5672-B977-4111-97A5-4D50F7F53CD5}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Enterprise 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6F9A5672-B977-4111-97A5-4D50F7F53CD5}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-1548690834-3588787276-367817202</SID><SYSTEM><Manufacturer>Dell Inc</Manufacturer><Model>XPS 630i</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>1.0.12</Version><SMBIOSVersion major="2" minor="5"/><Date>20081028000000.000000+000</Date></BIOS><HWID>78063007018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>WN09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>64BC76978749586</Val><Hash>GW6PzcEVEDTVKeO5Ym5UUm41dBk=</Hash><Pid>89388-707-0441865-65050</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
C:\Windows\system32\slmgr.vbs(22, 1) Microsoft VBScript runtime error: ActiveX component can't create object: 'Scripting.Dictionary'

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:

HWID Data-->

OEM Activation 1.0 Data-->

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			DELL  		MC09   
  FACP			DELL  		MC09   
  HPET			DELL  		MC09   
  BOOT			DELL  		MC09   
  MCFG			DELL  		MC09   
  SLIC			DELL  		WN09

Attached Files
File Type: txt MGADiag report.txt (5.1 KB, 2 views)
My System SpecsSystem Spec
01 Nov 2016   #2

Windows 7 Professional x64

UPDATE: I installed this:

And suddenly I'm seeing a notification about installation of updates now?! Here's hoping this sticks! I may not have needed you guys, but I'll stick around just in case you guys think I need to clean some stuff up. Wish me luck. Restarting now.
My System SpecsSystem Spec
01 Nov 2016   #3

Windows 7 Professional x64

Well, Windows Update seems to be going... I suppose I'll mark this as solved since no one's said anything about the logs.
My System SpecsSystem Spec

01 Nov 2016   #4

Win-7-Pro64bit 7-H-Prem-64bit

Not sure why you would install that old of a update client ?
Just make sure these two updates are installed
Windows Update will not update and I've tried multiple fixes

Sorry I can't help with the log files
My System SpecsSystem Spec
02 Nov 2016   #5

Win-7-Pro64bit 7-H-Prem-64bit

Doesn't look good
Quote   Quote: Originally Posted by Layback Bear View Post
Good day Mike I do see a problems in the log. Windows Update error 80070005/80080005/never stops scan Bios date is 2008 before Windows 7 was released. From the report.
I also see this in the report.
Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010100.1.0.048
Its a counterfeit installation. You can not have a legal OEM/SLP and a bios date before Windows 7 was released in 2009. Jack
My System SpecsSystem Spec

 Windows Update error 80070005/80080005/never stops scan

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