Windows Update Error, Error Code 80070643, Code 9C57

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  1. Posts : 12
    Windows 10 64-Bit
    Thread Starter
       #11

    Ok trying the prerequisite files now.

    Yes, I found the Panasonic CF-31 Series Product Recovery DVD-ROM Windows 7 Professional.
      My Computer


  2. Posts : 7,100
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #12

    If you go for the repair install,
    Do you want a newer W7 with SP1,(pro 64bit engish) version.

    Roy
      My Computer


  3. Posts : 12
    Windows 10 64-Bit
    Thread Starter
       #13

    torchwood said:
    If you go for the repair install,
    Do you want a newer W7 with SP1,(pro 64bit engish) version.

    Roy
    What do you mean by "newer"? I was hoping to keep the installed software intact and not have to do a fresh install of Windows 7 Pro 64-Bit.
      My Computer


  4. Posts : 7,100
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #14

    Hi QP,
    suspect your disc does NOT have SP1 on it.

    Roy
      My Computer


  5. Posts : 12
    Windows 10 64-Bit
    Thread Starter
       #15

    oh, it might not. The disc has the year 2010 on it. Where does that leave me?
      My Computer


  6. Posts : 7,100
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #16

    waiting to download this W7 SP1:)
    https://software-download.microsoft....9d113e194434fd

    This link is only valid for 24hrs (from 22.00 hrs BST)

    Roy
      My Computer


  7. Posts : 12
    Windows 10 64-Bit
    Thread Starter
       #17

    Thank you, downloading it now. I will try tomorrow morning as my work day is currently done.
      My Computer


  8. Posts : 12
    Windows 10 64-Bit
    Thread Starter
       #18

    Ok Sorry for the delay but this laptop is behaving oddly when it comes to updates.

    Here is the 6 per-requist files and the result of trying to install them (each file took about 10-12 hours to attempt to install)
    KB2729094 - Already installed
    KB2731771 - Not applicable
    KB2533623 - Not applicable
    KB2670838 - Already installed
    KB2786081 - Already installed
    KB2834140 - Failed to install

    I skipped ahead to Repair Install

    I made a USB stick of the installation media you provided and followed the directions on the page.

    I started the install from the computer being boot up into the existing Windows 7 install.

    I proceeded to Step 9 and chose the "Go online to get the latest updates for installation..." That ran over the weekend and when I came in just now I saw the attached picture I've included with this posting of the error message I got.

    How shall I proceed?
    Attached Thumbnails Attached Thumbnails Windows Update Error, Error Code 80070643, Code 9C57-img_5501.jpg  
      My Computer


  9. Posts : 12
    Windows 10 64-Bit
    Thread Starter
       #19

    Can anyone be of assistance?
      My Computer


  10. Posts : 13,576
    Windows 10 Pro x64
       #20

    A repair install will not help. Backup your data and do a clean install. What you are trying will never make it right.

    After installing windows you install the 2 updates found in this thread.

    Windows Update will not update and I've tried multiple fixes

    After that you install only security updates, then you go over the description of each and every important/recommended update to see if you want or even need it.

    I have never installed any updates while installing Windows, if you don`t have the ethernet drivers installed it`s impossible anyway, no reason to even try. (I understand you are already in windows)

    3 recent installs done in the last 2 weeks, no windows update issues at all, and a perfect sfc, and these are the updates you can skip and hide, W7 is now a snap to install again.
    Attached Thumbnails Attached Thumbnails Windows Update Error, Error Code 80070643, Code 9C57-hidden-updates.jpg  
      My Computer


 
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