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#1
Multiple Win7 updates fail to install
I have been having issues for almost a year trying to install Win7 updates. I have tried several things including deleting the SoftwareDistribution folder (a fix that didn't work that was in a Microsoft forum), running sfc /scannow, multiple scans of antivirus (Symantec Endpoint Protection), scans of MalwareBytes and Spybot S&D. I have run the SURT from Microsoft and attached the logs below as well as running the sfc program again - running sfc turns up no issues.
There are two sets of error codes listed:
Code 80073712 - the update failed to install
Code 80242014 - the update supposedly installed but is 'pending' even after several reboots.
The Update Issues.txt contains the list of updates that either failed or are 'pending'. I have tried downloading the updates individually and installing manually with the same error codes. Unfortunately I do not have a log from before I deleted the SoftwareDistribution folder. I have tried restoring to a previous time but that didn't work either.