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Windows 7: Fixit utility to fix windows update

05 Dec 2016   #1
KianWilliam

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Fixit utility to fix windows update

Greetings:
My windows update remains in 0% when I click on download and install even after several hours or rebooting my laptop.
To fix it, I downloaded windowsdiagnosticupdate.diagcab from Mirosoft to fix the problems.
I run the program, it detected problems and started to resolve, yet after an hour and 45 minutes, it is still resolving, how much time do I have to wait?
I also downloaded 50202 as a last resort, yet this utility removes and install new component.
If fixit works, I would rather not use it.
Thanks ahead
Kian William


My System SpecsSystem Spec
.
05 Dec 2016   #2
MoxieMomma

OEM Windows 7 Ult (x64) SP1
 
 

Hello and welcome:

If your Winy7 computer is stuck on "checking for updates", you might try this.

NOTE:
On a fresh Windows 7 install, it may help to first install IE11 and MS .NET Framework 4.6.1.

NOTE:
If this is NOT a fresh install of Win7, you should already have both IE11 and .NET 4.6.1 AND you can probably skip KB3125574. You may already have KB3020369, as well. KB3172605 seems to be the "key" to getting this fixed...

  1. IF NOT ALREADY DONE: Download and save, but do not run yet, the standalone installers for KB3125574, KB3020369 and KB3172605 for your architecture (32-bit or 64-bit).
  2. Disconnect from the internet.
  3. Disable the Windows Update service in both the Windows Update applet itself ("never check for updates") AND from services.msc (RIGHT-click on it, select "Properties" and then change it to "manual" and STOP the service, then click "OK").
  4. REBOOT
  5. Run 3125574 and reboot
  6. Run 3020369 and reboot.
  7. Run 3172605 and reboot.
  8. Go into services.msc and change WU back to "Automatic-delayed start" and start the service.
  9. Reconnect to internet.
  10. Change WU to "notify me, but let me choose".
  11. Run a manual check for updates.
It should work for you now.
If it does not, or if you get specific error codes, then you may have a different problem.

Thanks,
MM
My System SpecsSystem Spec
05 Dec 2016   #3
KianWilliam

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for your response,
I do not have problem checking for updates, windows do that perfectly, I can even select which update to be downloaded,
yet when I click on download and install, it will remain on 0%, with no progress.
diagnostic utility(.diagcab file) is still resolving problems, may be it is more than 3 hours, Do you know when it will finish?
I think I will be run my .msi file to reinstall my window's update component
KianWilliam
My System SpecsSystem Spec
.

05 Dec 2016   #4
MoxieMomma

OEM Windows 7 Ult (x64) SP1
 
 

Quote   Quote: Originally Posted by KianWilliam View Post
Thanks for your response,
I do not have problem checking for updates, windows do that perfectly, I can even select which update to be downloaded,
yet when I click on download and install, it will remain on 0%, with no progress.
Right.
And that might be because of a widespread issue with the WU client that this procedure ought to fix.

Quote:
diagnostic utility(.diagcab file) is still resolving problems, may be it is more than 3 hours, Do you know when it will finish?
I think I will be run my .msi file to reinstall my window's update component
KianWilliam
As I mentioned, if you try it and it does not work, or if you have other, specific errors, then you may well have a different/more complicated problem.

Alas, Windows Update issues can be very complicated to diagnose and resolve.
The "stuck at checking" with "0% progress" issue **sounds** like the very issue many of us experienced and which was fixed by installing the patches listed in my earlier reply (esp. KB3172605).

It really only takes about 5 minutes or less (it's just broken down into small steps).
It worked for many, many folks (including for me on two Win7 boxes).
If you do not wish to try it, that's certainly fine.
I understand.
In that case, please wait for help from someone more expert in these matters.

I hope you get it fixed up.
Cheers,

MM
My System SpecsSystem Spec
05 Dec 2016   #5
KianWilliam

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi,
my win7 is not new, I have had it for several years, yet I do not have IE11 and regarding .net framework 4.6.1 I tried to check in update history, but diagcab is running and did not allow me to view and open windows update. I wrote down what you said before. Yet I still have hope diagcab will be able to fix this problem.
what do you think about running a .msi file, I downloaded it from microsoft, this utility reinstall windows update component from the root.
thanks for your response
KianWilliam
My System SpecsSystem Spec
05 Dec 2016   #6
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Posting the link to Mike`s tutorial is so much easier.

Windows Update will not update and I've tried multiple fixes

How do you not have IE11 installed yet ?

Even if you don`t use it.


And as far as this disconnecting from the internet and stopping the update service, you don`t really have to do that. Just have your settings like this and do the updates and windows update will work perfectly.


Attached Images
Fixit utility to fix windows update-wus.jpg 
My System SpecsSystem Spec
05 Dec 2016   #7
KianWilliam

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi again,
I could see my update history, yes , I do have .net frame work 4.6.1, version 1 and 2, I have 5 items for version 1. I always did not want to download and install IE11, could it be the cause of that?
KianWilliam
My System SpecsSystem Spec
05 Dec 2016   #8
KianWilliam

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks for the links.
KianWilliam
My System SpecsSystem Spec
05 Dec 2016   #9
KianWilliam

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Dear MM,
I downloaded installers for KB3125574, KB3020369 and KB3172605 for 64-bit.
I am going to wait a little more for .diagcab , then I shall do the way you said.
many thanks again
KianWilliam
My System SpecsSystem Spec
05 Dec 2016   #10
KianWilliam

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

AddRam,
Thank you for the link too.
The reason I do not have IE11 is that I use chrome, FF, Opera and safari.
KianWilliam
My System SpecsSystem Spec
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