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Windows 7: Windows 7 Update disables system restore + new folder entry

13 Jan 2017   #21
Microbell

Windows 7 Pro 64bit SP1+Updates
 
 

Roy,

Thanks for your help again on this matter. I thought we knocked it out last time but it came back as the restore points filled up. As for the "vssadmin command" I'm not sure I understand how Allocated vs Maximum works within system restore as I increased the Maximum size to 18 GB on the system restore setting and NOT using vssadmin last time and the problem reappeared.

So this time I just increased it to 5GB using this command "vssadmin resize shadowstorage /On=C: /For=C: /Maxsize=5G"

Then I set the system restore slider setting for max size at 18GB (see attached photo for results)

Below are the services you mentioned and the one in red I changed:

Code:
- "Remote Procedure Call" (RPCSS), Automatic.
- "COM+ Event System" (EventSystem), Manual. (Was Auto)
- "System Event Notification Service" (SENS), Automatic.
- "Volume Shadow Copy" (VSS), Manual.
- "Microsoft Software Shadow Copy Provider" (SWPRV) , manual.
- "Block Level Backup Engine Service", manual
Here are the new settings using the vssadmin list command and moving the system restore slider for max:

**Note** I moved this PC from Manual updates to Automatic updates so Windows is set for Automatic updates at this point. At the current 5.5GB Allocated I have about 4 restore points but it's my understanding (correct me if I'm wrong) that restore points will be created until it reaches the max of 18GB......Then it SHOULD delete the oldest restore point to make a new one.

That's what I think is NOT happening because currently the windows log's are showing NO errors with system restore since I located this problem again and restore points are now being created as normal. (That's after it wiped them all out last time)

What leads me this conclusion is another Event ID which points to windows not being able to locate the last restore point to be deleted>>>


Failed to delete shadow copy \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy3\ on volume \\?\Volume{c80f7f49-d375-11e6-8248-806e6f6e6963}\. VSS error: The specified object was not found. (0x80042308) User action Retry the deletion or examine the event log for related VSS entries.

Code:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="SPP" /> 
  <EventID Qualifiers="0">16388</EventID> 
  <Level>2</Level> 
  <Task>0</Task> 
  <Keywords>0x80000000000000</Keywords> 
  <TimeCreated SystemTime="2017-01-08T04:45:09.000000000Z" /> 
  <EventRecordID>14155</EventRecordID> 
  <Channel>Application</Channel> 
  <Computer>Microbell-PC</Computer> 
  <Security /> 
  </System>
- <EventData>
  <Data>\\?\Volume{c80f7f49-d375-11e6-8248-806e6f6e6963}\</Data> 
  <Data>\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy3\</Data> 
  <Data>The specified object was not found. (0x80042308)</Data> 
  <Binary>01000000502600003E2600000000000042BEB7C56AAFC921DB93674A0E00000000000000</Binary> 
  </EventData>
  </Event>





Attached Images
Windows 7 Update disables system restore + new folder entry-storage2.jpg 
My System SpecsSystem Spec
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13 Jan 2017   #22
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Microbell,

Very interesting artical about that error code, follow the instructions.

Certainly pertinant to your system,

other drives being pulled/inserted during operation???

VSS error VSS_E_OBJECT_NOT_FOUND (0x80042308) - Powered by Kayako Help Desk Software


Roy
My System SpecsSystem Spec
14 Jan 2017   #23
Microbell

Windows 7 Pro 64bit SP1+Updates
 
 

Quote   Quote: Originally Posted by torchwood View Post
,

other drives being pulled/inserted during operation???

Roy
Nope.

I only have one other partition (encrypted container) that gets mounted from time to time but that's on another hard drive that's not being monitored by system restore. Only the SSD with Windows 7 on it is turned on.


Article pertains to Windows 2003 and a backup image as Windows 7 settings are not present. That said I checked the Volume Shadow Copy Service in services and it was on but set to manual. I changed it to automatic but I still don't think that's the issue or I would be seeing it now and my logs are clean (No System Restore errors) and I've had 4 restore points created since that last time I turned it back on.

Seams to only occur when it runs low on space to create a new restore point and somehow miss-fires deleting the oldest point to make a new one so it just says F it......I'll turn them all off....LOL

So the mystery continues.........................
My System SpecsSystem Spec
.

18 Jan 2017   #24
Microbell

Windows 7 Pro 64bit SP1+Updates
 
 

Still looking for any Ideas anyone has on this issue.

I have confirmed that system restore fails to create a restore point and deletes all restore points and disables system restore for C: once it reaches the maximum storage that's set (25GB In my case) with event ID 8193.

Until that point it operates normally and increasing the storage by the vssadmin commands had no effect. I got about 7 restore points before it disabled itself again this time.
My System SpecsSystem Spec
18 Jan 2017   #25
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Microbell,
MIGHT be getting somewhere
Found a post that relates to the spp event id
please search for this GUID, bet yeh its not on the c drive

c80f7f49-d375-11e6-8248-806e6f6e6963
(post 21)

Now have a look at this thread where i found it
Unable to activate System Restore
@NoelDP is a genius
Follow the instructions from him.
and the follow up from CBIWEB

Roy
My System SpecsSystem Spec
18 Jan 2017   #26
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

On a further note i think it may be Shellbag cleaner causing the problem, specifically
the MFT operation called by system restore option via Advanced settings.

I pulled this from another artical link below,

If passports.jpeg(READ AS GUID) resides on an NTFS volume, what will happen when the file is deleted by pressing SHIFT and DELETE in the Windows GUI?
(doesnt matter how its done just the deletion of it)

Well the MFT record for the file will be modified to reflect the fact that it relates to a deleted file; the index entry relating to the file in the parent folder will also be deleted.

Digital Forensics Today Blog: Examining Volume Shadow Copies – The Easy Way!


Roy
My System SpecsSystem Spec
19 Jan 2017   #27
Microbell

Windows 7 Pro 64bit SP1+Updates
 
 

Roy,

c80f7f49-d375-11e6-8248-806e6f6e6963 is located on C: and has entries in the registry under both the BITS and Mountpoint2 keys. As for that other post while it's similar to my issue it's not the same as all works fine until MAX usage is reached.

I already tried those steps anyway with the same results. The article on your second post talked about recovery methods from the restore point but I could not find anything related to an error or corruption of the restore point.

As for Shellbag cleaner I previously considered both that and CCleaner as a possible cause but ruled them out as I created a restore point...used both. Rebooted then created another and everything worked as it should with no errors in event log and works fine during normal use and restore point creation. I then deleted the points to try and trigger that "Volume Not Found" error but it deleted them fine. This is why I'm so baffled with this issue as it only appears once the MAX restore point size is reached and usually with only the Event ID 8193 being created.

I do have one more avenue to try so tell me what you think of this:

Before this SSD was installed I had Windows 7 on a HD that had 3 partitions on it. That drive (Called G: ) is still active in the system so it does have 1 partition that still has Windows 7 on it but I'm using it for storage and the 2 other partitions contain games and movies. Even though it's NOT being monitored by system restore that old C: partition (that's now G: ) could be an issue (though I think it's not)

So I'm going to save what I need and format that partition. The only downside is any games that used that old Windows 7 partition will need to be reinstalled but most of them have been added back after the SSD was installed so their entries should be in the new Windows 7 SSD.

So will formatting that partition have any effect (besides files that needed the old Windows folder) on access to the other 2 partitions? I don't have the space to move both partitions data off the drive for a total format of the HD. I need to save those partition but can wipe everything that's part of the old Windows 7 partition.
My System SpecsSystem Spec
19 Jan 2017   #28
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Micro,
Thats wierd you can find it -- it cant.

I've been havin fun as well , found out something that i thought was really strange
VSS uses the 100mb system reserved partition!!

Just like everything else in the world if you overfill-it it causes a mess.
How full is yours


Roy
My System SpecsSystem Spec
19 Jan 2017   #29
Microbell

Windows 7 Pro 64bit SP1+Updates
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi Micro,

I've been havin fun as well , found out something that i thought was really strange
VSS uses the 100mb system reserved partition!!

Roy
Hey Roy,

Didn't know VSS used that partition as it's reserved for the boot manager and configuration data along with the BitLocker Drive Encryption but I did find some posts talking about how system restore needs about 40MB sometimes and I'm well within that.

Most of the time I can figure these things out with a little google searching and trial and error but this one has me stumped as why it only happens when it reaches the max setting and until then everything is fine and works as it should.

Anyway for the reserved partition it's only using 29.6MB (76.3MB Free) of the 100MB so it's not even close to full.
My System SpecsSystem Spec
19 Jan 2017   #30
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Micro
I DELIBERATLY posted that while you were off-line: and didn't comment further,
as the answer might provide us with a clue, before you went the format route .

You also made a comment regarding your lack of space,
W7 has limitations all over the system in regard to "lack of space" many functions rely on having a minimum of 10% free space HDD, i think SSD's are slightly higher, as the OS writes to this using it as a temporary work space/folder to perform PRE installation operations.
So it might not just be the system reserved partition, have you had a pop-up "system is running low on space"


Roy
My System SpecsSystem Spec
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 Windows 7 Update disables system restore + new folder entry




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