Windows 7 Update disables system restore + new folder entry

Microbell · 08 Dec 2016

Gents,

I searched the forum for this but could find nothing about updates that disabled system restore and creates that folder.

Problem:

In July I reinstalled Windows 7 and installed the updates. At the time I posted a question that wasn't really answered and it's reared it's ugly head again so I would like to solve this issue. When I installed the updates in July windows update DISABLE system restore and created a folder called (C: ) (Missing) and the protection was ON for that folder while it turned protection for Local Disk (C: ) (System) OFF. At the time I thought it was just a fluke with the new SSD I installed so I simply turned Local Disk (C: ) (System) protection back ON and Disabled Updates.

Since it's been about 4 months I decided to turn automatic updates back ON and get it back to current in the updates I missed. I didn't have time at that moment to let it search for updates so I ended the process and was going to download/install them later. As an afterthought though I checked system protection again and found that yet again Windows update (simply searching for updates for about 20 seconds.....downloaded/installed nothing) DISABLED system protection, wiped out my restore points and created another folder (C: ) (Missing) so now I have two of those.

Does anyone have an Idea/Info on why Windows 7 Update (just searching for updates) is turning OFF my system protection for (C: ) (System) and creating that new (C: ) (Missing) folder?

**Note** The (C: ) (Missing) folder that's being created is using zero bytes in disk space usage and sets itself that way and protection is always ON.

Update: I did find a way to remove the 2 C: Missing Folders but still need to find out why Windows update is turning off system restore.

ICIT2LOL · 11 Dec 2016

Hello Microbell now have you checked as in my pic??

Microbell · 13 Dec 2016

ICIT2LOL said:

Hello Microbell now have you checked as in my pic??

Yup.

When I set it manually it stays that way.

If I attempt to run Windows update it will disable that setting, wipe my restore points and turns system protection for C: off.

I just downloaded the "System Update Readiness Tool" and will run that in the next few days to try and locate what the heck is going on with these update issues.

torchwood · 13 Dec 2016

Hi Microbell,
That screenshot sent me flying off in another direction
As C's are showing as MISSING - then system protection is trying to restore from an incorrectly configued system partition/volume path.
(possible due to your mount point changes)
Part of windows update is to create a restore point, before making changes if it cannot perform this the updates fail.
(C will allways be created on a failure like this as its the system default. why 2 = 2 attempts.)

Roy

NB lookin at ICIT2LOL screenshot same applies:)

ICIT2LOL · 14 Dec 2016

Hum I am wondering now how would we go with loading Partition Wizard and see what opens up in that??
Best Free Partition Manager for Windows | MiniTool Partition Free

ICIT2LOL · 14 Dec 2016

Hum I am wondering now how would we go with loading Partition Wizard and see what opens up in that??
Best Free Partition Manager for Windows | MiniTool Partition Free because Microbell sayd nothing about the sytem not booting up so where from if not those C: drives and why two C: drives??

Microbell · 14 Dec 2016

torchwood said:

Hi Microbell,
That screenshot sent me flying off in another direction
As C's are showing as MISSING - then system protection is trying to restore from an incorrectly configued system partition/volume path.
(possible due to your mount point changes)
Part of windows update is to create a restore point, before making changes if it cannot perform this the updates fail.
(C will allways be created on a failure like this as its the system default. why 2 = 2 attempts.)

Roy

NB lookin at ICIT2LOL screenshot same applies:)

Thanks for the reply Torchwood.

Well let me add some more info to this concerning "mount points" and partitions. My system has 4 HD's and 1 SSD and Windows is the only thing on the SSD so the system partition/volume path is correct according to disk management, registry entries and the Windows Update log. I also work with a "Drivecrypt" hidden container on another HD and did clean some mount point entries in the registry out but left C: alone and this issue appeared way before I had any other software on the hard drive.

That said you have to take into account that this issue appeared for the first time on a "clean" install of Windows 7 Pro on the SSD with just the SSD connected (NO other drives and Only Windows 7 Installed) and when I first ran Windows update to install them it created that file. Correct me if I'm wrong but my understanding of Windows update creating a restore point happens right before you "Install" the updates not while simply searching for and downloading them. (according to Microsoft anyway)

You would have a point if I was attempting to restore Windows.....but It's simply searching for updates that causes this and I can't fathom why as Windows 7 system restore should not even be involved until the attempt to install the update is initialized.

**Note** The second " C: File Missing was created this month when I attempted to search for updates as I run with Automatic Updates disable because of the hassle's that have been happening over the last year or so with Windows 7 updates and it's been about 4 months since the Install and first updates where added.

Layback Bear · 14 Dec 2016

How much free space does Windows 7 partition "C" have?

ICIT2LOL · 14 Dec 2016

So have you tried just leaving the oS drive hooked up and try thr restore point because it seems to me that the other drives are your problem.

torchwood · 14 Dec 2016

Hi Microbell,

would you mind posting your CBS log.

do you have any of these events, on your system.
Event ID 25:
Event ID 22:
Event ID 8193
if so have a read of this
https://www.google.co.uk/url?sa=t&rc..._iY_Yw1mWjOZ3w

and have you incorporated the 100mb partition into J drive?

Roy