Win 7 professional error 80070057 and 80080005 stops win from updating

Desperate 4 · 13 Dec 2016

Hello!
I am new in Win 7 Forum, and I am convinced that you guys can give me the heads up on my problem.
My problem is Win did update great just after I did a clean install on my new HDD however, I have the impression that creating another partition upset the system because some time later the WU program got stuck. So, I have tried out of some advice given in this Forum to make the things going back where should be excepting deleting the new partition, and so far I still have no joy.

This is the history of my attempt to fix the problem.
In Services as Admin I checked if Background Intelligent Transfer service was started and what mode.-OK
Checked Cryptographic Services - OK
Checked Win Modules Installer - OK
Checked Win Update - OK
Ran SFC /Scannow - OK
Ran Checkdisk -OK
Ran Disk Cleanup = Cleaned everything but for Windows Error Reporting Files
Ran once again WU and somehow it did for a short while but came up with error 80080005
Ran WU troubleshooter and it fixed the Service Registration that was corrupt or missing, and twice fixed problems from installing recent updates but there was a WU error 0x80070057 that could not be fixed.

Checked updates installed and have Win SP 1 Visual c++ twice, as well as some other updates installed successfully but also there are many more optional updates that failed to install.
I reverted to a previous restore point and it worked OK before I went back to re-install updates.

Googled error 80070057 and there was this advice in Social Technet web site:
Navigate to HKLM\Software\Policies\Microsoft\Windows\WindowsUpdate
Delete all values with this 0x80070057. Then run the the following fix it tool.
http://support.microsoft.com/kb/971058/en-us.

I do not like to mess around with the registry though this advice might be sound, but I prefer to explore any other avenue that any savy technician in this Forum might give.

Thanking you in advance

PS. Attached is a ZIP folder with Windows Logs for your perusal if required.

ICIT2LOL · 25 Dec 2016

Hello Desperate mate I see you have been waiting for some time so to start with when you ran the sfc and chkdsk did you get any violations show up at all because you say everything was ok but as aby the by a sfc is often run for three runs because one run may not pick any violations

Next the chkdsk did you run it with any of the switches?? see these
SFC /SCANNOW Command - System File Checker
Disk Check < if necessary include the /f and /r in the command line as per Option2
Run these in safe mode and the sfc often best run for two to three runs – you can leave out the /r switch in ckdsk if you feel it not necessary

Now I am not saying there is an infection but if no fix with those scans then run these these

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
Malwarebytes | Malwarebytes Premium
AdwCleaner Download
ADW download from bleeping computer delete any rubbish found with the malware scans
(NB If you are running Kaspersky as the main AV then it might need disabling it when trying ADW because it does not like it at times)

Now as another by the by try disabling the Norton for a while - to be honest I am not a fan of it anyway - to see if the problem goes away. .

Edit mate there is no attached zip file with the Windows logs

Layback Bear · 25 Dec 2016

When you run sfc /scan 3 times, reboot after each.
Sometime a reboot is needed to fix things before running it again.

I will go back to watching.

Jack