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Windows 7: Win Upd not functioning, Error 0xc8000247 when trying manual upd

13 Dec 2016   #1
LAKSI

windows 7 proffessional 64 bit
 
 
Win Upd not functioning, Error 0xc8000247 when trying manual upd

Issue on a Lenovo T61.
I bought a refurbished Lenovo T240 which had an operative OS win 7 pro.
I swapped the HD with my T61 (win 10 ultimate).
T240 win 10 works OK.
T61 win 7 cannot update, results with an error box saying that the update service is not working, advises to reboot. Reboot did not solve the issue. Checked services. Windows Update service was on automatic (delayed), I changed it to manual and also checked RPC (Widows updates service depends on it), all are on. Still no UPD.
Ran sfc, result: Windows Resource Protection found corrupt files but was unable to fix some of them.
I can't either open or attach CBS log although I changed the security permissions and I am logged as an admin
SURT encountered 0xc8000247
Ran Belarc Advisor, report attached (SHULA)
Diagnostics attached
FSS attached


My System SpecsSystem Spec
.
13 Dec 2016   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Laksi,
suspect you've got a bad set of Intel drivers, happens when you swap OS 7/10 and swapped HD
run this tool, copy/paste the output
http://go.microsoft.com/fwlink/?LinkID=52012

If im right you'll have LOADS of file mismatches/tampered files.

Roy

no attachments on your post??
My System SpecsSystem Spec
13 Dec 2016   #3
LAKSI

windows 7 proffessional 64 bit
 
 

thank you torchwood,
had 3 attachments... incl. diag, true, lots of mismathes , trying to resend att.s'
4got to hit 'upload'
yours, laksi


Attached Files
File Type: txt FSS.txt (2.7 KB, 2 views)
File Type: txt Diagnostic Report.txt (7.0 KB, 4 views)
My System SpecsSystem Spec
.

13 Dec 2016   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Just what i expected
update your drivers from here, (.ENU set at the bottom)
Download Intel(R) Rapid Storage Technology (Intel(R) RST) RAID Driver


AFTER uninstalling your non-genuine Office Enterprise, its going to a blocked VLK.
please rerun the tool, you might still have a problem.

Roy
My System SpecsSystem Spec
13 Dec 2016   #5
LAKSI

windows 7 proffessional 64 bit
 
 

thanks Roy,
I did try the intel driver tool before, and it returned an error, something with wrong platform, shall try again & report.
will uninstall office.
laksi
My System SpecsSystem Spec
13 Dec 2016   #6
LAKSI

windows 7 proffessional 64 bit
 
 

Hi Roy,
ran iata_enu.exe.
error note: This computer does not meet the minimum requirements for installing the software.
I attach the report of Belarc advisor, might be useful.
thanks
laksi


Attached Files
File Type: txt Belarc report.txt (38.6 KB, 0 views)
My System SpecsSystem Spec
13 Dec 2016   #7
LAKSI

windows 7 proffessional 64 bit
 
 

Hi Roy,
I attach intel log of 3 failed attempts to install the RAID driver.
yours
laksi


Attached Files
File Type: log IntelIRST.log (57.1 KB, 2 views)
My System SpecsSystem Spec
13 Dec 2016   #8
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Laksi,
please remove the Office suite, REBOOT,
Then rerun the drivers, comfirm you ran the bottom set >> ENU <<<

from your other log, top one should read as as bottom one
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => MD5 is legit

Its implying an exploit.


Roy
My System SpecsSystem Spec
13 Dec 2016   #9
LAKSI

windows 7 proffessional 64 bit
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi Laksi,
please remove the Office suite, REBOOT,
Then rerun the drivers, comfirm you ran the bottom set >> ENU <<<
Did that already, did not solve the UPD issue
from your other log, top one should read as as bottom one
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => MD5 is legit

Its implying an exploit.
I do not understand what you mean here, what should I do?

Roy
Thanks
laksi
My System SpecsSystem Spec
13 Dec 2016   #10
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Can you check here
If you have your storage controller set to AHCI in the bios, the driver will not install. It doesn't detect the RAID controller unless it's set into RAID mode.


Roy
My System SpecsSystem Spec
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 Win Upd not functioning, Error 0xc8000247 when trying manual upd




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