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Windows 7: Need help in removing a windows update

16 Dec 2016   #11
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Q2,
PLEASE MAKE A SYSTEM IMAGE (COMPLETE)
using either macrium/Acronis
As making the change MIGHT corrupt your system further

in device manager, look for this

XtuAcpiDriver
IT will not have a roll back option, but you will be able to dissable it.
REBOOT

can you now decrease cpu multipliers??

if so
Now UNINSTALL that driver

REBOOT

What happened??


Roy



can you also look in system Config
Control panel >> administration tools >> system config
screen print both start up and services (tick hide MS items)

I dont think its flashed your BIOS,
I have no idea what settings you had in there (not my area)


My System SpecsSystem Spec
.
17 Dec 2016   #12
Question2

win 7 64 bit
 
 

Even with show hidden devices on, there is no "XtuAcpiDriver" in device manager

There is way too much to screenprint and i cannot maximize the msconfig window. What should i be looking for? There is a XTU service, but uninstalling XTU and reinstalling it doesnt help, nor can i reduce the CPU multipliers in the BIOS when i do this.
My System SpecsSystem Spec
17 Dec 2016   #13
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Q2,
google intel extreme tuning utility.

view the video (HWBOT).

seems the utility has taken control of OverClocking functions.


IF you have used a BIOSMOD then its not surprisng that things have gone south

Roy
My System SpecsSystem Spec
.

17 Dec 2016   #14
Vineet Garg

Windows 7 Ultimate x32 With Sp1 + Vista Ultimate x32 with Sp1 & Sp2 !!
 
 
Revo Uninstaller Portable has done it for me in the past !

Hi to All & Q2,
Question2 , you can try Revo Uninstaller Portable from here. (it ,preferably, has to be installed on usb pen drive . Surely, it would not need to make any configuration changes to take on the task !) it also lists the system updates which are not listed in 'installed programs or updates' . Go, find it and uninstall that update/ utility.
Revo Uninstaller Portable | PortableApps.com - Portable software for USB, portable and cloud drives
(some other uninstallers also lists them but i think Revo is the best )

Thanks & Regards,
Vineet Garg.
My System SpecsSystem Spec
17 Dec 2016   #15
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

My understanding is the Intel tuning program is just that a program.
A program that was downloaded and installed by the owner operator of the computer.
Because it's a program, Revo should be able to remove it, if normal ways of removing programs doesn't work.

I'm thinking once the Intel program is removed one should set the bios to default.

Jack
My System SpecsSystem Spec
17 Dec 2016   #16
Question2

win 7 64 bit
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi Q2,
google intel extreme tuning utility.

view the video (HWBOT).

seems the utility has taken control of OverClocking functions.


IF you have used a BIOSMOD then its not surprisng that things have gone south

Roy
Im confused, what video do you want me to view? There is no link in your post.

According to Intel, XTU simply reads info from the BIOS, so if i cant decrease the CPU multipliers in the BIOS and XTU, that's the BIOS's limitation. This makes no sense as I had it running at 28x before.

XTU's entire UI also changed after I did the windows update and restarted, I used to have an "Advanced tuning" tab, but that had vanished afterwards.

I have tried uninstalling XTU and reinstalling XTU, including the old version of XTU that I had (still had the setup file saved on my HDD), but I was still not able to reduce the multipliers.

I tried flashing the BIOS, but i still could not reduce the multipliers in both the BIOS and XTU. I cannot find anyone with the same or similar model of laptop to confirm whether they can reduce their CPU multipliers.

This is really confusing...is it even possible for a software program to control whether i can change my BIOS settings? Flashing my BIOS should have reset the BIOS to default, overriding any changes to it.

At this point, my theory is that, for whatever reason, the version of XTU that I had allowed me to reduce the CPU multipliers when my BIOS did not allow me to do so. Whatever driver update that I downloaded "fixed" that, which would also explain why XTU's UI changed after I restarted.

Since reinstalling the program doesnt revert things back to normal, that means that some files from the driver update are still on my system and interfering with things. But how do i find out what files these are and where they are?

(Thats only my theory, i have no idea if thats what really happened or something else is going on, it would help if someone here had any knowledge of how the BIOS works...)
My System SpecsSystem Spec
17 Dec 2016   #17
Question2

win 7 64 bit
 
 

Quote   Quote: Originally Posted by Vineet Garg View Post
Hi to All & Q2,
Question2 , you can try Revo Uninstaller Portable from here. (it ,preferably, has to be installed on usb pen drive . Surely, it would not need to make any configuration changes to take on the task !) it also lists the system updates which are not listed in 'installed programs or updates' . Go, find it and uninstall that update/ utility.
Revo Uninstaller Portable | PortableApps.com - Portable software for USB, portable and cloud drives
(some other uninstallers also lists them but i think Revo is the best )

Thanks & Regards,
Vineet Garg.
It shows no drivers at all...
My System SpecsSystem Spec
17 Dec 2016   #18
Question2

win 7 64 bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
My understanding is the Intel tuning program is just that a program.
A program that was downloaded and installed by the owner operator of the computer.
Because it's a program, Revo should be able to remove it, if normal ways of removing programs doesn't work.

I'm thinking once the Intel program is removed one should set the bios to default.

Jack
Im not trying to remove intel XTU, that can be easily done by uninstalling it normally. Im trying to remove whatever driver update it was that I downloaded through windows update. I posted the INF file earlier and linked the driver update on the microsoft update catalog if that helps.
My System SpecsSystem Spec
17 Dec 2016   #19
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Thats coz it wasnt a link
i said google it !!!

the top entries on the page that appear include a video.

This link is for intel and the info
https://www.google.co.uk/url?sa=t&rc...Iob1PaVgZSuoXw

video
https://www.google.co.uk/url?sa=t&rc...YH4TTY8cM8jLgQ


Roy
My System SpecsSystem Spec
18 Dec 2016   #20
Vineet Garg

Windows 7 Ultimate x32 With Sp1 + Vista Ultimate x32 with Sp1 & Sp2 !!
 
 

sir,
1. It shows no drivers at all...
it doesn't show all the drivers but the most of them which you installed after installing windows 7 ! can u try with some changes in Revo and find what it shows as installed on the problem day, if any? i.e. "'Revo' (main window)>press 'Option' (menu item)>'Option' (Window)>'Uninstaller' (menu item)>check the box 'show system components'>ok"
2. people say IOBIT lists all windows updates as well !
IObit Uninstaller Portable | PortableApps.com - Portable software for USB, portable and cloud drives

thanks & regards.
My System SpecsSystem Spec
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 Need help in removing a windows update




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