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Windows 7: Error code 8024200D

17 Dec 2016   #1
garyevs

windows 7 pro 64 bit
 
 
Error code 8024200D

Hi

I am trying to update a laptop for a friend and it is very out of date, and I am getting error 8024200D when trying to install SP1.

I have run the System Update Readiness tool, and the SFC scan but it made no difference.

The CBS log is attached, and any help would be appreciated.

Thanks in advance.




Attached Files
File Type: zip CBS.zip (3.84 MB, 1 views)
My System SpecsSystem Spec
.
17 Dec 2016   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hello Gary,

please download these to your >> desktop <<<

http://www.sysnative.com/niemiro/apps/SFCFix.exe

and the attachement


now please drag the zip into sfcfix

run sfcfix

copy/paste the output from it
reboot
rerun surt, post the output

Roy


Attached Files
File Type: zip SFCFix.zip (353 Bytes, 8 views)
My System SpecsSystem Spec
18 Dec 2016   #3
garyevs

windows 7 pro 64 bit
 
 

Hi Roy

Thanks for your reply.

I have carried out the processes you mentioned and the logs are attached.

I then tried to install SP1 once more via Windows update and it again failed.


Thanks


Attached Files
File Type: txt SFCFix-log.txt (5.8 KB, 6 views)
File Type: log CheckSUR.log (394 Bytes, 4 views)
My System SpecsSystem Spec
.

18 Dec 2016   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Gary,
The fix completed successfully.
Can i see todays entries from the CBS log.
and can you run this tool, copy/post the output

http://go.microsoft.com/fwlink/?LinkID=52012


Roy
My System SpecsSystem Spec
18 Dec 2016   #5
garyevs

windows 7 pro 64 bit
 
 

Hi Roy

Today's CBS logs and the MGADiag log are attached.


Cheers


Attached Files
File Type: txt MGADiag log.txt (5.4 KB, 20 views)
File Type: zip CBS.zip (3.11 MB, 1 views)
My System SpecsSystem Spec
18 Dec 2016   #6
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Gary,
2 in an hour,
please run KB971033.
Your licenced but not registered.
Reboot x2

rerun the tool, the file mismatches should be gone and further down it will now show as registered.
should be good to go after that.

if you have not updated in a while read this thread
Windows Update will not update and I've tried multiple fixes

Roy
My System SpecsSystem Spec
19 Dec 2016   #7
garyevs

windows 7 pro 64 bit
 
 

Hi Roy

I ran the KB971033 update and the logs show the mismatches are gone and that the product is registered.

However, the SP1 install still fails with the same error.

I have attached the MGADiag & CBS logs.


Thanks


Attached Files
File Type: zip CBS.zip (3.49 MB, 2 views)
File Type: txt MGADiag log.txt (5.1 KB, 10 views)
My System SpecsSystem Spec
19 Dec 2016   #8
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Gary,
first part worked
lookin in the CBS

can you look for a WindowsMain log, its actually produced on a SP1 install failure, post it please.

Roy
My System SpecsSystem Spec
19 Dec 2016   #9
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Gary,
looks like CBS didnt complete!

As the original problem started with Avast, i suspect other parts of it might be stalling SP1
can you uninstall it for the time being,
use thier uninstaller
http://files.avast.com/iavs9x/avastclear.exe

IMPORTANT
run the uninstaller from SAFE MODE

REBOOT

try Sp1 again.

Roy
My System SpecsSystem Spec
19 Dec 2016   #10
garyevs

windows 7 pro 64 bit
 
 

Hi Roy

I uninstalled Avast with the official installer, but SP1 install still fails.

I cannot find a WindowsMain log anywhere.

Just wondering if there is a major issue here and only a Windows re-install will solve it ?


Cheers
My System SpecsSystem Spec
Reply

 Error code 8024200D




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